Tsb plus account 5%

WorkingGirl

calcotti wrote: »

I am currently living off savings with no earned or benefit income having chosen to do unpaid voluntary work for the timebeing. Wanted to improve my returns by taking out a Classic Plus account to get the 5% interest on £2,000. Am quite capable of making monthly deposits of £500 from other savings. Since this is the only operating requirement and if I don't make the deposit it's my loss as I wouldn't get the interest there is no risk to the bank but they have tuned me down. Although they would let me have the ordinary Classic account (which of course is of no interest to me as it does have the interest).

Very helpful and pleasant staff in the complaints department but the decision by the relevant department appears completely illogical (think it was the lending department which in itself is daft as I am not asking for a loan or overdraft!).

TSB - the bank that likes to say no! Not so different after all.

You've already posted this about 10 minutes earlier here
http://forums.moneysavingexpert.com/showpost.php?p=66587529&postcount=9

Please don't post the same note more than once.

Prof_FrinkProf

Prof_FrinkProf wrote: »

I've tried this but step 4 is prompting me to register for internet banking and give them a User ID and Password to use for online banking. What do you do here?

I already have online banking with TSB as well as one TSB Plus account

Thanks

Can anyone help with this please?

Careful_ly

Prof_FrinkProf wrote: »

Can anyone help with this please?

Yes, just use your existing log in details again.


HTH

Prof_FrinkProf

Careful_ly wrote: »

Yes, just use your existing log in details again.


HTH

Thanks, tried this but it just says my User ID is already in use, it won't recognise it as mine. I did try logging in and doing it from the online banking but got the same error as I have done in the past

Thanks

knack92

eskbanker wrote: »

There's a significant difference between being able to comply with the basic interest-earning requirements and being able to satisfy their credit risk based criteria for opening an account in the first place! As others have pointed out, with Classic Plus they're trying to attract genuine current account customers rather than savers and unfortunately your declared circumstances will have made it pretty clear which camp you fall into.

They say (or used to) during the application that the purpose of account answer is not used to to assess eligibility.

jennifernil

Prof_FrinkProf wrote: »

Thanks, tried this but it just says my User ID is already in use, it won't recognise it as mine. I did try logging in and doing it from the online banking but got the same error as I have done in the past

Thanks

I think OH had a similar problem.

From memory, he put in new details but never used them.

The 2nd account appeared under his old log in, then he rang them and explained the problem.

If it doesn't appear like that, ring them afterwards and ask them to merge the 2 accounts.

G_M

Prof_FrinkProf wrote: »

Thanks, tried this but it just says my User ID is already in use, it won't recognise it as mine. I did try logging in and doing it from the online banking but got the same error as I have done in the past

Thanks

set up 2nd online banking account. Then when operational, phone and get them merged.

One possibility is that they are not recognising the 2 accounts as the same person:

did you use exactly same name/initials etc?
exactly same addess (eg is the street name on same line in both applications)

SG27

colsten wrote: »

Sounds as if you told them you want to use the account for savings rather than as a current account?

Aren't we all?

G_M

SG27 wrote: »

Aren't we all?

Yes but most of us go through the charade of claiming we want a current account, when both we and the bank actually know full well.....

We just don't say it.

noh

G_M wrote: »

Yes but most of us go through the charade of claiming we want a current account, when both we and the bank actually know full well.....

We just don't say it.

I don't know what others have stated but I have always stated the intended purpose as savings.
I have successfully opened 3 Lloyds Vantage, 3 BoS Vantage, 3 TSB Enhance, 1 Lloyds Club and 2 TSB Plus accounts over the last few years with no problems.