Barclaycard World MasterCard (Ex Egg Money) Being Replaced with Amex + Visa Combo

jonesMUFCforever

kforshaw wrote: »

My Amex one works ok at the tills in store, maybe its just the petrol side? (Tesco I mean)

Mine works in Morrisons pay at the pump.

maxppp

Hi guys, just found this thread - very useful!

One thought that crossed my mind; Im in the middle of a mortgage application - when the mortgage lender does a credit report for me, could this somehow cause me problems? I'm worried it might look like I've just taken out two credit cards.

reclusive46

maxppp wrote: »

Hi guys, just found this thread - very useful!

One thought that crossed my mind; Im in the middle of a mortgage application - when the mortgage lender does a credit report for me, could this somehow cause me problems? I'm worried it might look like I've just taken out two credit cards.

No. It'll look the same as it always has on your credit report. Just one card and the old entry will be updated with the new account.

APM74

reclusive46 wrote: »

No. It'll look the same as it always has on your credit report. Just one card and the old entry will be updated with the new account.

I actually had written confirmation of this from Barclaycard too.

Stephen7372

Hi Can someone bring me up to speed. I can't really read 30 odd pages of comments.

I've a ex Egg Barclaycard cc card. I was paid cash back in March, but hadn't noticed when I phoned Barclaycard.

Barclaycard have said my anniversary date is in December and I'll get £25 then, which is odd.

Now, I just wondered did Barclaycard stop offering cash back in March as my April and May statements don't show any cash back earned and will I get anything in December ?? If I won't get anything I'll close my account now.

thenudeone

Well, we have the same problem with the new cards as we did when the old egg cards were replaced by Barclaycard Mastercards - My new Amex card won't work in the automated fuel pumps at Morrisons. It can be used in the kiosk only.

I wonder how long it will take to sort this out.

cautiousjon

Stephen7372 wrote: »

... If I won't get anything I'll close my account now.

You will get it. Barclaycard is just being slow with updating their website with the new cards and information. If you want it now, make a complaint and you'll probably get it paid as a 'goodwill gesture'. That's what happened with me.

kar999

Dear Mr....

Thanks for your message

I am sorry to learn of the difficulties that you are experiencing problem while viewing your cashback online and I would like to apologise for the inconvenience that you are being caused.

May I confirm that the cashback details have not been lost, they're not available online during the account migration period to your new product for a short time . Whilst we do not have a fix date as yet we can assure you that this is being managed at a high level with appropriate priority attached to it.

Should you have any further queries, please get in touch.

Kind Regards
Customer Service Advisor

tiredofpoorservice

Reading more of this thread makes me shake my head with disbelief at Barclaycard and its ways. The amount of compensation they are paying out must be huge, surely indicative of an indication that 1) they did their calculations on their high-paying cashback cards really badly and 2) they know they are on shaky ground regarding their unilateral change and it being for the benefit of customers (which clearly, in most cases, it is not). I earned literally hundreds of pounds in cashback (mainly thanks to the very tasty 4% anniversary) last year and am already on about £200 this year. No way will I be able to earn anything like this amount on 0.5%/1%.

Furthermore, it is abundantly clear that Barclaycard's systems are simply not up to it - there always seem to be little glitches appearing. I frequently get untoward small pending transactions totals (eg 0.20 or 0.40). When I raised this with Barclaycard they simply didn't believe me and they have ignored the screen capture I sent them.

Finally, with everyone else (seemingly) being offered double cashback for 6 months I wrote another letter of complaint (already got £50 + £15). They have given me a further £30 and told me that double cashback is impossible on my account, but that all customers are dealt with on an individual basis.

Is there anyone out there who had a new (ie non-egg or otherwise migrated) barclaycard account paying initially 5% cashback (up to £120) on the 1st 2 months then 2% on top 5 transactions and 4% on the anniversary?


Thanks


TOPS

sabretoothtigger

Just using old money card for one of the last times. It was 1% cashback right and has anyone actually gone through the extended warranty claim process?
I should probably write down the details of it while its still listed, no doubt staff will deny any knowledge of its existance in a years time

Finally, with everyone else (seemingly) being offered

Not offered me, sounds like you were a really big cashback spender and most of us arent ? so I think they are less willing to give you an offer you could use fully, perhaps thats it.

They wiped my cashback out, hopefully it bobs back up at some point after they've torpedo'd this card