Barclaycard World MasterCard (Ex Egg Money) Being Replaced with Amex + Visa Combo

mikeeboy

I'm an ex Egg customer. Just sent a secure message. Let's see what happens?

evansnr

Sent my complaint this morning, just received a call and I'm now £50 richer and have double cash back for the next 6 months :-)

evansnr

See below this is the secure message complaint I sent to Barclaycard, feel free to use



I'd like to complain about being transferred from my current Barclaycard World Mastercard to the new Visa and Amex card system. I don't believe this new offering is "less complicated" than my current card since I will now have to carry 2 cards and I am aware Amex is not taken in every store. I also fail to understand why the Visa card only gives me 0.5% cashback instead of 1%. To be honest I am considering closing the account once these new changes come in as I am not at all happy with the new arrangements. I'm also very disappointing that I will be losing the extended warranty and insurance features that the World Mastercard offered, these features were something I valued.


I am aware that others have been offered a £50 compensatory gesture as well as double cashback for 6 months. If you can match this for me I am happy to try the new cards. Otherwise I will strongly consider closing the account in the near future
Regards

mikeeboy

Just had my call back. Double cash back for 6 months on the new cards but just a £20 gesture. I had to ask twice for that so didn't push for more.

mbailey

Bit late to the party, just put in my complaint.


My biggest issues is I want Mastercard, as already have Visa/Amex and having Mastercard as a backup is useful if the other 2 systems are not working. Also the cashback of course.


Will see what they say.

planteria

i dont think you will find Amex and Visa 'not working' very often

reclusive46

planteria wrote: »

i dont think you will find Amex and Visa 'not working' very often

I was thinking this as well.

nigelpm

Amazed that Barclays are giving in to these cashback "complaints" particularly the ones that make no logical sense.

Who else is even offering 0.5% these days?

Froggitt

Amazon. 1%.

guesswho2000

Froggitt wrote: »

Amazon. 1%.

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