Shops closing early and locking the doors!

Poppie68

Who were the people who were sat there and shouted 'he's gone home' and who had gone home?

Gordon_Hose

Poppie68 wrote: »

Who were the people who were sat there and shouted 'he's gone home' and who had gone home?

I assumed the workmen doing the work, and the counter assistant/manager had gone home.

[Deleted User]

Who knows?

Poppie68

Gordon_Hose wrote: »

I assumed the workmen doing the work, and the counter assistant/manager had gone home.

Just wondering as workmen would'nt generally say 'we are closed' they would shout 'the shops closed' would'nt they? Plumbase i also presume would have more than one member of staff working so saying 'he's gone home' does'nt make much sense either.

[Deleted User]

Poppie68 wrote: »

Just wondering as workmen would'nt generally say 'we are closed' they would shout 'the shops closed' would'nt they? Plumbase i also presume would have more than one member of staff working so saying 'he's gone home' does'nt make much sense either.

More then likely they'd locked the door early, one person had gone, the other one was just leaving and that was all he could think of to say as an excuse to not open up. i.e. nothing to do with me.

We'll see what head office have to say....

Money-Saving-King

[quote=[Deleted User];64794583]Spite and malice?

Just dont like lazy people....[/QUOTE]

Bit of an assumption isn't it! But as I said before I've noticed you before on this forum and know the sort of biased assumptions you come up with. As has been pointed out shops often shut as the shift ends, it's impossible to have the last person in out and served in zero seconds!

What did you say when you got to the door? Why would the shout if they you just simply walked to the door, surely they wouldn't have bothered to say anything unless you started banging or shouting through the door?

Gordon_Hose

Money-Saving-King wrote: »

Bit of an assumption isn't it! But as I said before I've noticed you before on this forum and know the sort of biased assumptions you come up with. As has been pointed out shops often shut as the shift ends, it's impossible to have the last person in out and served in zero seconds!

What did you say when you got to the door? Why would the shout if they you just simply walked to the door, surely they wouldn't have bothered to say anything unless you started banging or shouting through the door?

What's the point in having a closing time if they don't stick to it though?

If a shop shows a 5pm closing time and I turn up at 4:45pm then I expect to be let in. If the staff need time to close down tills and lock doors then they need to reflect that in their opening/closing times. It's unreasonable and, quite frankly, ridiculous, to expect customers to assume the closing time is actually 10 minutes before the stated time.

marliepanda

Gordon_Hose wrote: »

What's the point in having a closing time if they don't stick to it though?

If a shop shows a 5pm closing time and I turn up at 4:45pm then I expect to be let in. If the staff need time to close down tills and lock doors then they need to reflect that in their opening/closing times. It's unreasonable and, quite frankly, ridiculous, to expect customers to assume the closing time is actually 10 minutes before the stated time.

It depends really. You will get many customers who nip in at 5 to 5, grab milk, run to the till and leave BY 5. Fair enough.

I worked in a supermarket and SO many people would come in at 10 to closing, grab a trolley and proceed to do their weekly shop. We had to stop letting people in at 10 to (or were asked, what do you need and a decision was made)

I was often in charge of rounding up people at 5 past closing, and people were in absolutely no rush, meandering around, looking at dates.

Yes a shop should shut at the time it says, that means customers need to be OUT at the time it shuts. Until customers respect that, then shops will need to do the above. Not 'locking up' early, but controlling who enters very close to closing time.

Ours was a big shop where there would be filling staff who could, if necessary, jump on a till after close. Many shops would not have the staffing to do that. I worked fast food once as well, and people would come in and get food at 5 to close, and expect to be able to sit down and eat their food after we closed. Therefore I had to 'shut down' the seating area to clean it about half an hour before I shut.

Money-Saving-King

Gordon_Hose wrote: »

What's the point in having a closing time if they don't stick to it though?

If a shop shows a 5pm closing time and I turn up at 4:45pm then I expect to be let in. If the staff need time to close down tills and lock doors then they need to reflect that in their opening/closing times. It's unreasonable and, quite frankly, ridiculous, to expect customers to assume the closing time is actually 10 minutes before the stated time.

Would you still be expecting to be able to walk around the place at 17:10? Surely to be closed means trading has stopped. If something closes at 5 I wouldn't turn up a few minutes beforehand not really thinking anything of it.

How do you define closed, last in or stopped trading? Surely stopped trading the obvious definition. Vision in your head what a closed shop looks like, does it have lights on and customers happily wondering around shopping or is it closed with the lights off?

Just a quick edit to say the post above also seems to agree closed means trading has stopped.

The op started off with 20 minutes, then in an email writes 11:45 so we seem to be 15 minutes now so you can pretty much tell the op already likes to exaggerate things (as I've said I've seen this from the op before) so we'll never know what the time in the op's situation really was.

I also use to do a very similar thing to Marliepanda. If they could have their purchase done by closing time they got let in, if they couldn't they wouldn't get in. It was simple, we close at x time, you need to be at the till paying by then.

Sponge

I suppose there's two schools of thought here: The first, a customer should be able to enter a shop at any time right up until closing. So, if the store closes a 1700, then they should be able to walk in at 1659 and continue to shop beyond that time.

The second, a customer has to have concluded their business and vacated the shop by the time it closes, i.e. in and out by 1700.

I start off in the first school, but upon reflection, and considering staff are often not paid beyond closing but are still stuck at work, move to the second.

If you're in dire need of something close to closing time, then either call ahead to arrange something, or count on being turned away.

I used to work in a supermarket that closed at 2000 (long before 24/7 opening). I was paid until 2030, but some staff worked until much later. We'd close the doors at 2000 and consequently still have people in there 20 minutes or more later, strolling around as if they had all the time in the world to do their monthly shop.

We'd have a staff till open for departing workers to buy discounted, end of day perishables - sometimes members of the public were using it!

If I worked in a store that closed at 1700 and was only paid until that time, regardless of how long it took to clear the shop afterwards, I'd expect everything to be done to facilitate the earliest departure possible, including closing the doors 'early'.

My current job (not a shop) requires me to be ready to go at the start of my shift whether that be 0700 or 1900. It means I have to be in 20 minutes early to get a hand-over from the staff leaving. I accept I do not get paid for that time, but 15 years of 20 minutes each shift adds-up...