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FAQs to Flight Delay Compensation queries - please read before posting
Comments
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Hi,
Just got back from an amazing Tour of South Africa with 44 15/16 year olds and 5 staff. We were all delayed for 23 hours on our flight back from Jo'berg to Heathrow due to a "Technical Issue". As Tour Leader, do I claim on behalf of the whole group or does each individual need to claim separately?
Thanks.0 -
what airline did you fly back with?0
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British Airways0
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Dim peopleIf you're new. read The FAQ and Vauban's Guide
The alleged Ringleader.........0 -
Hi I put a compensation claim into BA and they said our flight was 177 minutes late. How can I check this is the case?0
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Post your flight details here and someone will check for you0
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Even though we booked a package holiday through First Choice we ended up flying with easyjet. We had a 3hrs 45min delay due to technical fault with plane. I have used a resolver template to send claim letter to first choice. Sent it by recorded delivery so I KNOW they have received it but 3wks later and I still have no response from them. What do I do now??? Wait for reply? Send letter again? or escalate?
Thank you0 -
Laurajane - read Vauban's Guide and then decide whether to DIY a claim against easyJet (which I would recommend) or use a NWNF. Forget First Choice and only continue with Resolver if you (initially) do not feel confident re DIY. Further posts (if required) should be on easyJet thread.0
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No response from first choice after 4wks. What should I do next?
Originally Booked package holiday through first choice. They flew us with easyjet. Had a 4hr delay due to technical fault. Sent compensation letter in post using a resolver template. Not heard anything back as yet
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No response from first choice after 4wks. What should I do next?
Originally Booked package holiday through first choice. They flew us with easyjet. Had a 4hr delay due to technical fault. Sent compensation letter in post using a resolver template. Not heard anything back as yet
Read reply #89 above yours. Nothing whatsoever to do with First Choice so I do not blame them for not replying. Your claim is against easyJet so DIY or NWNF.0
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