EE.T-Mob.Orange. Change T&C From 26th March 2014

Maddy2k11

Hi RC,

That's fine to send that. I will also send a copy to Lynn as well.

Sunnyhaze

50Twuncle wrote: »

I agree - makes no sense !!

Mainly because my devices are locked to EE and I don't want to pay for them to be unlocked. And I can't be bothered to unlock them myself for free.


I have ordered my replacement sims with Virgin Mobile now anyway.

Dils47

So the people who won, have you accepted the CISAS decisions.

I have changed my app store default payment method to Mobile Account, not sure if that will wash, but work a try.

Wallace231

# 1039
Wallace231
11-04-2014, 12:14 PM :#1039
Do i just have to wait with my finger crossed ??
Thank you

baldyj

Nodding_Donkey wrote: »

Did you respond to the change in t&cs text?

If you didn't you need this thread https://forums.moneysavingexpert.com/discussion/4818999

Not strictly true. You can still try to reject the t&cs first, as per post #744.

Best advice for anybody late to the party is to follow my advice in post #1109

baldyj

Dils47 wrote: »

So the people who won, have you accepted the CISAS decisions.

I have changed my app store default payment method to Mobile Account, not sure if that will wash, but work a try.

I don't intend to accept the decision until a few days before the six week limit. Like RC has stated you may as we'll take advantage of free service, as any payment made will be refunded.

Nodding_Donkey

baldyj wrote: »

I don't intend to accept the decision until a few days before the six week limit. Like RC has stated you may as we'll take advantage of free service, as any payment made will be refunded.

This, a bit like EE dragging it out to the last knockings sending in their defence. Of course, they could have avoided this by just doing what was right in the first place.

Truth be told I will probably give in before the six weeks is up due to the rubbish signal I get.

Liam-1987

Hey guys I got my case back adjudicator has won my request I can cancel with out penalty but I replied back saying I accept so I didn't wait didn't think do I just wait now for another email saying when it ends or do I phone them my first email to Swantee to give my notice was on 28/2/14

thanks for everything random curve appreciate it.

oxfordmark

Hello

I called up EE on the day i received the Terms refresh text. As this complaint and T&C rejection was rejected. Could i put a claim to CISAS?

I know RC has done templates, but they have been lost.


Can someone link me the key templates?

Thanks

rachx21

Just had a response from CISAS the adjudicator is Monica Aguiar, EE have 10 days to submit there defence. Has anyone had the same adjudicator?