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Co-op £100 switch incentive is back

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Comments

  • Looks like we have a few pages of Co-op !!!! ups.


    I would want £500 to be put through the experience again.


    Thal
  • Chjaka
    Chjaka Posts: 72 Forumite
    Looks like we have a few pages of Co-op !!!! ups.


    I would want £500 to be put through the experience again.


    Thal

    I enjoyed the experience of switching to Britania so much last time that I thought I'd relive the whole fiasco once again.

    The ten working days, in which they promised the problem would be resolved, are up tomorrow so it will soon be time for another Victor Meldrew-esque phone call me thinks.
  • Savings1234
    Savings1234 Posts: 74 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Does anyone know if there is a limit on how long I have to keep the account after receiving the £100 for switching? thanks
  • agentk
    agentk Posts: 187 Forumite
    Eighth Anniversary Combo Breaker
    Still waiting switch date. 26 feb . 4 calls over the last couple of weeks .I will forward to relevent dept, 10 days from call , specialist team. You name it i have the excuse. I wouldnt mind but i am actullay using the account.:mad:
    3.55kw 2 systems 2.3 se 1.25 sw installed may 2011 and oct 2011..

    I have never been mis sold anything but i have bought a few things i didnt need!
  • Chjaka
    Chjaka Posts: 72 Forumite
    Does anyone know if there is a limit on how long I have to keep the account after receiving the £100 for switching? thanks

    Absolutely no limit whatsoever. As soon as you have the £100 switching incentive (you lucky sod) turn, run for the hills, and never look back.
  • iAMaLONDONER
    iAMaLONDONER Posts: 1,669 Forumite
    I should have been paid the incentive on the Thursday 8th but despite calling on Tuesday 6th, Thursday 8th & Monday 12th about it I'm still waiting
  • agentk
    agentk Posts: 187 Forumite
    Eighth Anniversary Combo Breaker
    £100 credited today:T

    t&cs sometime/long time after 45 days and call us 4 times:D
    3.55kw 2 systems 2.3 se 1.25 sw installed may 2011 and oct 2011..

    I have never been mis sold anything but i have bought a few things i didnt need!
  • coollittlew
    coollittlew Posts: 53 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I have been given the run around too. 45 days was weeks ago. Their 10 day extension expires on Monday. I'm not calling again. Complaint letter will be in the post Monday evening if the £100 is not in my account. I won't be sticking with them after this!
  • iAMaLONDONER
    iAMaLONDONER Posts: 1,669 Forumite
    I have been given the run around too. 45 days was weeks ago. Their 10 day extension expires on Monday. I'm not calling again. Complaint letter will be in the post Monday evening if the £100 is not in my account. I won't be sticking with them after this!

    Same here!
  • bristolleedsfan
    bristolleedsfan Posts: 12,676 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 May 2014 at 2:27PM
    Switch date during last week in February – 800.00 credited 1 March – Three visits to Branch, second visit was on 26th April when switching team agreed that I was entitled to 100.00 payment and that it would be made within 7 working days – Third visit to Branch today when they said after sending a email there is no more that they as a Branch can do.


    I will be posting a letter of complaint on Saturday regarding breaking its promises, failing to meet its offer T+C and not treating all its customers fairly, have asked for 100.00 compensation in addition to 100.00 switch payment.



    100.00 finally credited on Tuesday, same day as letter was sent out acknowledging complaint.


    Just in case useful to anyone :


    Customer Relations
    The Co-operative Bank PLC
    4th Floor, Miller Street
    M60 OAL
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