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Seller appears on doorstep...

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  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    edited 4 January 2014 at 1:25PM
    I know but for this situation no should have been enough. Perhaps normally the only other people they get are those that they know. Having such things as CCTV would be an expensive way to stop a few odd people who may or may come around. Not everyone can afford such extras either.

    And actually, it could be seen as trespassing to enter on to someone elses property without permission.

    They opened the door because sometimes you have to do things even if they make you feel uncomfortable. Just because you'd prefer not to do it doesn't mean you won't.
  • Simmysim
    Simmysim Posts: 1,176 Forumite
    skivenov wrote: »
    Exactly. I've been known to drop items off in person if I'm in the area so people get their purchase quicker. I'd have put it down as customer refused delivery, kept the item and your money.

    Of course you would genius.

    Unless you are on Ebays list of couriers you cannot prove delivery. So if you called to their door with an item you should have posted they could take your item and claim INR and keep your item and their money.
    :A
  • skitler
    skitler Posts: 3,065 Forumite
    Go on I'll bite...

    Seller was passing the end of my street (literally, I live just off a major dual carriageway) to get to somewhere he had planned to go and chose to drop off my item en route.
    He was going there anyway so he had incurred no extra expense in petrol, he had incurred no expense in packaging so other than getting out of his car, walking to my front door and knocking what exactly had I paid £10 for?

    Had seller taken a 10 mile detour then fair enough, it's cost him petrol, but he was quite vocal about how he couldn't believe he was passing with half a mile of my house.


    so if a courier passes your house do you still expect it delivered free. you paid for postage, however it materialised. seller got lucky, so what.


    some folk eh!!
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    skitler wrote: »
    so if a courier passes your house do you still expect it delivered free. you paid for postage, however it materialised. seller got lucky, so what.


    some folk eh!!

    Couriers would still have to sort the parcels and they have routes so there's a good chance they'd be passing. It's called their job and you are paying for that service.

    Someone the seller knows who is passing by may be lucky for them, it doesn't mean it's good for the buyer and it means you have paid out for a service you haven't received. You haven't even paid for petrol or anything if they were going that way anyway. Why should you pay for the seller to be lucky, especially when you still want the service you paid for?
  • skitler wrote: »
    .


    no! wasn't enough though, was it, yet you opened the door, which says yes. if you said no and meant no, why open the door?

    Because I can't magically see through it - and even if I could, I've no way to identify that this particular stranger happens to be the husband of the eBay seller.
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  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    skitler wrote: »
    no! wasn't enough though, was it, yet you opened the door, which says yes. if you said no and meant no, why open the door?

    I'm curious if you feel the same over other issues. If we tried to protect ourselves over everything in case we said no and someone ignored it it would be very very expensive and no one would have a life, you'd never leave your very secure house.
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Couriers would still have to sort the parcels and they have routes so there's a good chance they'd be passing. It's called their job and you are paying for that service.

    Someone the seller knows who is passing by may be lucky for them, it doesn't mean it's good for the buyer and it means you have paid out for a service you haven't received. You haven't even paid for petrol or anything if they were going that way anyway. Why should you pay for the seller to be lucky, especially when you still want the service you paid for?

    Exactly Fly. Had shoe been on other foot (and it has on the odd occasion as OH works a long way from home so passes through many places) I'd have refunded all P+P as to me it doesn't sit right.

    I'd also ask first, which in the case of my seller I didn't even get that courtesy.
  • mrcol1000
    mrcol1000 Posts: 4,796 Forumite
    Part of the Furniture 1,000 Posts
    edited 3 January 2014 at 6:02PM
    Had the seller had they any sense would have put the item in an envelope or stuck the address to it, turned up and gone "got a parcel for you love, sign here" and the OP would have been none the wiser.

    This really is a silly thread. The item was personally delivered to you by hand at their expense yet this is still not good enough. I really wonder why some people bother to buy from Ebay. They complain because the postage charged was 3p more than the postage cost, they complain because the courier left it on their doorstep, they complain because it took 4 days to deliver an item in 5ft of snow over Christmas when Ebay said it would take 3 days and they complain because the seller said the item would be sent by second class post but turned up the next day by a 24hr courier.

    I personally don't blame the guy for getting a bit annoyed. He had sold an item, has an opportunity to deliver it by hand and yet this is not good enough. If the OP thinks this is bad then maybe they should not be buying on Ebay. I agree he should not have abused you on the doorstep though. It sounds like you do not like giving your personal details out to strangers and so again this is another reason not to buy on Ebay.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    Because I can't magically see through it - and even if I could, I've no way to identify that this particular stranger happens to be the husband of the eBay seller.

    I see this is leading back to CCTV and various expensive protection suggestions. You're going to keep going round in circles; no should be enough, it wasn't, security etc.

    Sure protection helps but it's not always possible and they're not ever going to understand that because they don't see why you'd feel uncomfortable opening the door and that it wasn't actually the main issue.
  • skitler
    skitler Posts: 3,065 Forumite
    Because I can't magically see through it - and even if I could, I've no way to identify that this particular stranger happens to be the husband of the eBay seller.


    what does it matter who was knocking then, ebay seller or not.


    you have a problem with callers, so do something to alleviate that, what ever it takes, or don't open the door and shout through if you have too.
    I'm curious if you feel the same over other issues. If we tried to protect ourselves over everything in case we said no and someone ignored it it would be very very expensive and no one would have a life, you'd never leave your very secure house.


    what other issues are you having, and we'll see!
    but I think I know where your going with this.;)
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