Not happy with Tesco Express

mountainofdebt

thank goodness the schools are back tomorrow

skitler

mountainofdebt wrote: »

thank goodness the schools are back tomorrow

not till Monday hereabouts

Money-Saving-King

Hintza wrote: »

From what the OP said my understanding is that if you do not ask for a receipt early enough but wait until the end then you have missed the chance to get a receipt

Nowhere does the op say or suggest that no receipt can be produced if you asked too late whilst the cashier is serving that particular customer. If so where does it say that? I can't see anything more than an assumption being made here that you miss your chance if you ask too late.

Hintza

Money-Saving-King wrote: »

Nowhere does the op say or suggest that no receipt can be produced if you asked too late whilst the cashier is serving that particular customer. If so where does it say that? I can't see anything more than an assumption being made here that you miss your chance if you ask too late.

This was the sentence here:-

Big_Bad_Dad wrote: »

I am fine with the paper-saving issue but not with the notion of the checkout assistant closing the sale before establishing whether you'd like a receipt.

Which would suggest that once the sale is closed you have missed your chance. If that is the case then it is incumbent on the teller to ask before the sale is closed.

SimonSays

A receipt at tesco could be raised right up until the next sale by either tapping the screen that asks if they would like a receipt or via the menu to reprint last receipt

Money-Saving-King

Hintza wrote: »

This was the sentence here:-



Which would suggest that once the sale is closed you have missed your chance. If that is the case then it is incumbent on the teller to ask before the sale is closed.

It reads that the op expects the cashier to ask whether a receipt is required rather than the customers. It's also clear from posts above and now below this post that a receipt can be produced at the end of the transaction right up until the next transaction has begun. Also teller is a banking term and not a cashier in a convenience store.

I'm sure someone with the op's short fuse (this is someone who in temper will lean over and rip receipts off by himself if need be) would have made it very clear if by the end of the transaction that no receipt could be produced at all.

Cycrow

When i used to work at Tescos, we could reprint the last receipt without any problems. Its even possibly to do it on the self service tills as well
Once a new transaction starts, it becomes abit more difficult, but not impossible, it was always possible to print out receipts from previous days (not all cashiers could do it however)

i don't know about the new receipt policies, but i've had simlar complaints about cash back, they changed their policy so that the assistants no longer asked if they wanted cash back. This annoyed some people as they expected to be asked, but previously, more people got annoyed at being asked, than those that got annoyed for not being asked

Angry_Fanboy

mro85 wrote: »

And I bet if your local Tesco had it's way they wouldn't do business with you!

Big_Bad_Dad wrote: »

There is no apostrophe in the possessive its. By the time you get onto Year 8 mock exams you'll have learnt this; if this has already passed please accept my deepest sympathies. I realise now it is just as well my first post was only the Janet & John version.

Quite naturally any shop that doesn't want my custom may indeed ban me from the premise....

A premise is an idea or theory. The word you are looking for is premises.

By the time you get onto Year 8 mock exams you'll have learnt this...

Just can't beat a person condescendingly correcting someone then making a mistake of their own can you?

skitler

Money-Saving-King wrote: »

this is someone who in temper will lean over and rip receipts off by himself if need be

how can op rip of the receipt if there isn't one there unless you ask for one? and if one had asked the " teller, cashier, till attendant " for a account of one purchase (receipt) then the said shop employee would present the said shopper, op in this case with any remuneration due (change) along with paper printout of such a transaction.

skitler

SimonSays wrote: »

A receipt at tesco could be raised right up until the next sale by either tapping the screen that asks if they would like a receipt or via the menu to reprint last receipt

how does one reprint the last receipt if one wasn't printed in the first instance?


also other more clued up employees from said retailer have posted in this thread that a sales account can be printed of even after the next sale has commenced, as you are now in insurance can you insure that you post facts correctly.