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Aldi

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  • 2e0arr wrote: »
    I cannot point to legislation but i can point to Tesco, Morrisons, Waitrose Asda who are successful supermarkets who take credit cards.

    I can point to ALDI not being customer focused

    I cant point out Aldi's mantra, "The customer is always wrong "

    "The customer is not always right" either. I've worked in retail long enough.
  • aleph_0
    aleph_0 Posts: 539 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    2e0arr wrote: »
    I cannot point to legislation but i can point to Tesco, Morrisons, Waitrose Asda who are successful supermarkets who take credit cards.

    I can point to ALDI not being customer focused

    How do you define customer-focused? By not accepting CCs their transaction costs are lower, so they're able to offer goods at a lower price. As a customer, that sounds rather good to me. I'm not convinced they loose many customers because of this policy.

    One could argue they're not very customer-focused in other ways, either. Compared to Tesco: they whizz things through the checkout not giving enough time to pack. The stores are busy. There's no choice between different brands of each item. A Waitrose customer might be put off by some of these things, but an Aldi customer will have different priorities.
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »
    Berwick Upon Tweed is not on the border is is south of the border "down England way". only just but south of the border in ENGLAND.
    WRONG, i trade in Berwick, so know the border, This has been a major issue for years in if Berwick is Scottish or English, hence Berwick Rangers playing in Scottish league
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »
    I cannot point to legislation but i can point to Tesco, Morrisons, Waitrose Asda who are successful supermarkets who take credit cards.

    I can point to ALDI not being customer focused

    I cant point out Aldi's mantra, "The customer is always wrong "
    thats because no legislation as it is up to a business on how they want to trade and what payment methods they want to accept.

    all the mentioned supermarkets only take Credit Cards as its convenient for their customers, they could suddenly says that taking Credit Cards is an inconvenience for them and stop accepting them and their is nothing anyone can do about it.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Can you buy Berwick Rangers tickets on credit card?
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    aleph_0 wrote: »
    How do you define customer-focused? By not accepting CCs their transaction costs are lower, so they're able to offer goods at a lower price. As a customer, that sounds rather good to me. I'm not convinced they loose many customers because of this policy.

    One could argue they're not very customer-focused in other ways, either. Compared to Tesco: they whizz things through the checkout not giving enough time to pack. The stores are busy. There's no choice between different brands of each item. A Waitrose customer might be put off by some of these things, but an Aldi customer will have different priorities.

    Also Aldi/Lidl dont have all the fancy shelving and hundreds of staff you get in all the other supermarkets. As a customer i would rather have lower prices and a small brand selection rather than higher prices to pay for all their fancy shelves, staff to stand around and 500 different brand of beans to chose from
  • ecraig
    ecraig Posts: 254 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    2e0arr wrote: »
    I can point to ALDI not being customer focused

    I cant point out Aldi's mantra, "The customer is always wrong "

    Yet a recent Verdict poll, as communicated in Retail-Week indicates that more and more consumers are switching to Aldi (and accepting their payment terms). Their market share has increased to 4.3% according to Nielsen and they have 500 stores now.

    Back your claim up with sources.

    Let's face it - if you enter a shop of any description, you agree to their terms and conditions. Those conditions being payment method.

    You are totally perplexed into believing that you correct - just re-read this whole thread. You will quickly notice that you are practically on your own with your thoughts on this.

    Move on, try another shop. Your purchases at Asda will probably cost you £5-6 more per week, but at least you'll get your £2 cashback.
  • vassa
    vassa Posts: 288 Forumite
    Good on Aldi. Credit cards should be abolished.
  • opinions4u wrote: »
    Can you buy Berwick Rangers tickets on credit card?
    :rotfl:
    Way to get this wearisome thread's post-count up to nearly triple-figures.
    Are you for real? - Glass Half Empty??
    :coffee:
  • The typical demographic that uses Aldi to shop (for everything) are not the demographic that typically have wallets full of credit cards.

    Therefore, that and the high processing fees combined mean that it makes no sense for them to accept credit cards.
    “Washing one's hands of the conflict between the powerful and the powerless means to side with the powerful, not to be neutral. ”
    ― Paulo Freire, Pedagogy of the Oppressed
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