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Aldi

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  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 8 November 2013 at 8:56PM
    earthstorm wrote: »
    Yes i use Opencart, they also have a great community forum.

    Your Host may be in Manchester, but where are the actual servers. I have tried many servers from UK datacenters and everytime their were issues that effected my clients, so all my servers are based in the USA, even though i am UK based.

    A good question. I didnt know. So I called their support line to find out just before 7:30 pm. hung on for 20 minutes (free minutes on VM ). then got message at 7:50 telling me to email support or call again. Support closes at 8 pm.
    But they do accept Credit card and Debit Card payments.
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    earthstorm wrote: »
    Yes i use Opencart, they also have a great community forum.

    Your Host may be in Manchester, but where are the actual servers. I have tried many servers from UK datacenters and everytime their were issues that effected my clients, so all my servers are based in the USA, even though i am UK based.

    Thank you for this.

    Are you active on any other forums ?
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »
    Thank you for this.

    Are you active on any other forums ?

    yes but with different usernames as MSE will not allow usernames that relate to a business

    a host support that closes at 8PM is daft
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    earthstorm wrote: »
    yes but with different usernames as MSE will not allow usernames that relate to a business

    a host support that closes at 8PM is daft

    How can two users communicate privately please ?
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »
    How can two users communicate privately please ?
    their is PM, but still forum rules forbid solicitation of personal businesses
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 9 November 2013 at 11:05AM
    If Aldi operate as 7 different regions why do they have a joint out of date inaccurate website ?

    If Aldi operate as 7 different regions why are they all run from 1 limited company ?
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »
    If Aldi operate as 7 different regions why do they have a joint out of date inaccurate website ?

    If Aldi operate as 7 different regions why are they all run from 1 limited company ?


    All supermarkets run regional sections, as for the website, just means they have an inadequate IT department, but the wrong info is only in the FAQ of the site, which normally the FAQ section of sites never get updated as this is general Q & A that don't really change
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 9 November 2013 at 12:10PM
    Do aldi sell goods over £100 ? I think they do

    According to the MSE website "Pay for £100+ of goods on a credit card and the card company's jointly liable with the retailer if something goes wrong. This gives you extra legal rights - see the Section 75 guide for more. Though only do this if you can clear the card in full next month to avoid interest. "

    Could this be the reason that Aldi only accept Credit cards in Sotland parts of South Wales and Berwick Upon Tweed ?
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    earthstorm wrote: »
    just means they have an inadequate IT department, but the wrong info is only in the FAQ of the site, which normally the FAQ section of sites never get updated as this is general Q & A that don't really change

    I agree Aldis IT is not fit for purpose together with its instore data and staff training.

    I have concerns about Aldis approach to the health and safety of its staff. Next time you are in an Aldi store and you see some one using a pallet truck ask them if they are using protective foot wear. If they are not report this to the manager.

    The FAQ section is a very important part of a companies business.

    If a Global International company cannot pay attention to detail what does that say for the reputation of that company and it staff.
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    2e0arr wrote: »

    According to the MSE website "Pay for £100+ of goods on a credit card and the card company's jointly liable with the retailer if something goes wrong.

    You do know that this is not LAW or a legal requirement, it is just advised to use a CC on purchases over £100 to give S75 protection
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