Need help with car dealer lies

colino

Get it back to them and get a full refund. While it may have magically got through an MOT and only now the srs system has failed is one thing, but I've never came across a secondhand trader dealing in cheap cars Taxing them online. Get it back before they disappear completely.

shaun_from_Africa

joshreade wrote: »

I bought a used car on the 9th October. I paid in full £2500 (£900 of this was from the a part exchange.

How was the remaining £1600 paid?
Was some or all of it on a credit card?

joshreade

Thanks for all your replies.

I will ring vosa tomorrow and find out for definate what the MOT situation is.

I'll post an update on here once I've rang

joshreade

shaun_from_Africa wrote: »

How was the remaining £1600 paid?
Was some or all of it on a credit card?

All by cash

joshreade

colino wrote: »

Get it back to them and get a full refund. While it may have magically got through an MOT and only now the srs system has failed is one thing, but I've never came across a secondhand trader dealing in cheap cars Taxing them online. Get it back before they disappear completely.

The SRS light has been on since I picked up the car. I was told that it had been fixed enough to get it through the MOT but still needed a part for the light to go out. And apparently that part was ordered nearly two weeks ago and still hasn't turned up

scheming_gypsy

if the problem has been fixed, all they usually need to do is clear the error code to turn the light off. The only 'part' needed would be a code reader, which would be the same code reader that told them what needed replacing

Retrogamer

joshreade wrote: »

The SRS light has been on since I picked up the car. I was told that it had been fixed enough to get it through the MOT but still needed a part for the light to go out. And apparently that part was ordered nearly two weeks ago and still hasn't turned up

That's the problem. The light being on is what causes it to fail the MOT. If it's on, it's a fail regardless of what has been fixed or why it's on. The rules are quite clear on that part.
The fact they're lying about that, and acting suspicious has me guessing it has no MOT

Some cars ECU is smart enough to know when the problem has been fixed and the light eventually goes off itself so i doubt any problems have been fixed.

JACKHANDYMAN

All you need to do is return the car and demand a full refund, as the vehicle was sold as mis-described under the consumer act. There is no if's or but's in your situation and the garage is playing your good nature! If the invoice states car sold and does not state for spares or repair or no warranty. You are within your rights to demand a refund and suggest you do it sooner than later. If you get no joy, contact consumer rights straight away! to claim

shaun_from_Africa

JACKHANDYMAN wrote: »

All you need to do is return the car and demand a full refund, as the vehicle was sold as mis-described under the consumer act.

There is no such legislation as the "consumer act", and quoting this to the seller would probably just make them think that the OP didn't have any clue as to their legal rights.
The legislation that covers this scenario is the Sale of goods act.

If you get no joy, contact consumer rights straight away! to claim

Again, there is no such organisation as "consumer rights".
The OP could contact Citizens advice, but all they would do is to give the same advice as has already been given on here and there is no way to claim from them.

photome

JACKHANDYMAN wrote: »

All you need to do is return the car and demand a full refund, as the vehicle was sold as mis-described under the consumer act. There is no if's or but's in your situation and the garage is playing your good nature! If the invoice states car sold and does not state for spares or repair or no warranty. You are within your rights to demand a refund and suggest you do it sooner than later. If you get no joy, contact consumer rights straight away! to claim

That sounds so simple.

what is the consumer act

I agree in principle that is what the Op should do, but doubt it will be simple, the dealer is likely to refuse a refund and then the Op may have a long drawn out battle