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Zara won't allow me to exchange item without receipt

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  • duchy wrote: »
    I've worked in retail and there's a thousand and one scams or variations of scams. Most (but not all) I could explain exactly how they work (and some are very clever) but it'd be complete stupidity to explain how it is done on a public forum.

    To the OP- keep your receipts in future ;)

    Perhaps it's just best to let Hollydays open a shop themselves and find out everything the hard way lol!
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hollydays wrote: »
    So, this was london, yes makes it easier, a bit convenient. I was going to offer up the next question as to how much time and effort a person( unless they were part of a large scale shoplifting gang) would manage to visit different stores with an exchange receipt and get cash back . It's also policy with store to offer to send a cheque to an address in this scenario.retailers do have policies. We can all offer up mythical watertight so called scenarios,


    Jesus, you just can't let it go can you.

    Read my original post properly, firstly you somehow imagined this was a friend, now you're imagining I was writing about shoplifting. Horestly, just because you can't see how something could work, doesn't mean it doesn't.

    As for stores sending cheques, where on earth did you dream that up from :rotfl: Unless it's happened to you because you look too suspicious? Can't say that's happened in any of the many stores I've worked in over the years.

    Anyway, I'm glad to see that you'd be happy if you bought something for cash and exchanged it within the terms of the stores exchange policy, then changed your mind and wanted a refund within the terms of the stores refund policy, not to get a refund, be forced to accept a gift card or wait for a cheque, you must be the only person who would.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • hollydays wrote: »
    So, this was london, yes makes it easier, a bit convenient. I was going to offer up the next question as to how much time and effort a person( unless they were part of a large scale shoplifting gang) would manage to visit different stores with an exchange receipt and get cash back . It's also policy with store to offer to send a cheque to an address in this scenario.retailers do have policies. We can all offer up mythical watertight so called scenarios,

    In the case of the store I used to work for, there are four stores within ten minutes walk of each other, two of which are less than a minute apart (due to a takeover, but both now selling the same stock). I live in a small town, which is nowhere near London.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My last post. It's a technique to offer to send a cheque when persons who are highly suspect return very desirable nickable goods to a shop, I've known this specifically when it's also been suspected it's been bought with a stolen cheque, very organized theft. Not that clever, they got caught, but got away with it for a while. People who do this rarely want to give an address as it will bring the police to their door. No you haven't heard of it, it's not normal shopfloor stuff, the shop get to keep the goods, the thief never returns, but obviously I know nothing about shops. I'd like to edit this post when it's been read, thank you.
    Jesus, you just can't let it go can you.

    Read my original post properly, firstly you somehow imagined this was a friend, now you're imagining I was writing about shoplifting. Horestly, just because you can't see how something could work, doesn't mean it doesn't.

    As for stores sending cheques, where on earth did you dream that up from :rotfl: Unless it's happened to you because you look too suspicious? Can't say that's happened in any of the many stores I've worked in over the years.

    Anyway, I'm glad to see that you'd be happy if you bought something for cash and exchanged it within the terms of the stores exchange policy, then changed your mind and wanted a refund within the terms of the stores refund policy, not to get a refund, be forced to accept a gift card or wait for a cheque, you must be the only person who would.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hollydays wrote: »
    My last post. It's a technique to offer to send a cheque when persons who are highly suspect return very desirable nickable goods to a shop,I've known this specifically when it's also been suspected it's been bought with a stolen cheque, very organized theft. Not that clever, they got caught, but got away with it for a while. People who do this rarely want to give an address as it will bring the police to their door. No you haven't heard of it, it's not normal shopfloor stuff, the shop get to keep the goods, the thief never returns, but obviously I know nothing about shops. I'd like to edit this post when it's been read, thank you.

    You can't pay by cheques in shops anymore,
    Accept your past without regret, handle your present with confidence and face your future without fear
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Doesn't mean I dreamed it up though.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes thanks-no need for me to remove my post..clearly not my last post, I gather you understand now
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hollydays wrote: »
    Yes thanks-no need for me to remove my post..clearly not my last post, I gather you understand now


    Understand what?? That you have 'knowledge' of a redundant refund procedure that isn't relevant to anything posted on this thread? Yes, no need to remove that.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It never existed ... Remember.. I imagined it.. Gnight
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hollydays wrote: »
    It never existed ... Remember.. I imagined it.. Gnight

    And just because you've written here that it used to exist makes it true? Nah.
    Accept your past without regret, handle your present with confidence and face your future without fear
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