Zara won't allow me to exchange item without receipt

hollydays

As stated.... It was clothing..you probably wouldn't believe how often people come on here and say" you've obviously never worked in retail" , and then give lists of amazing things customers can do, but were simply talking about a simple clothing exchange situation.

Don't see how someone bringing back an empty box has anything to do with this.. As that isn't relevant here..

peachyprice

hollydays wrote: »

With respect, why would you shoplift an item then exchange it-you'd just shoplift the original item in the first place.

Usually it's because a case of an item has 'fallen of the back of the lorry' before even reaching the store and being security tagged, some are sold to acquaintances, some are taken back and exchanged for another item, a receipt is given for that item, that is then returned for a cash refund because no card is shown on the receipt.

I know someone who made a nice little bit on the side doing exactly this.

Esqui

hollydays wrote: »

With respect, why would you shoplift an item then exchange it-you'd just shoplift the original item in the first place.

Steal item, take back for exchange and get a receipt. Take that receipt back to another store and get a full refund. Money for nothing!

Money-Saving-King

hollydays wrote: »

but were simply talking about a simple clothing exchange situation.

Sometimes it's not simple, what if the requested size for exchange isn't there, the store could refund, they a shoplifter gets cash for the goods they knicked as another size isn't in stock.

Hollydays as stated, is't obvious you've never worked in retail!

Money-Saving-King

Esqui wrote: »

Steal item, take back for exchange and get a receipt. Take that receipt back to another store and get a full refund. Money for nothing!

That as well.

hollydays

Money-Saving-King wrote: »

Sometimes it's not simple, what if the requested size for exchange isn't there, the store could refund, they a shoplifter gets cash for the goods they knicked as another size isn't in stock.

Hollydays as stated, is't obvious you've never worked in retail!

Where have I suggested they be given a refund? You're making it up as you go along..

hollydays

Esqui wrote: »

Steal item, take back for exchange and get a receipt. Take that receipt back to another store and get a full refund. Money for nothing!

This only occasionally works if the staff are dim....and can't read
Moneysaving king you've thanked that post, it's obvious you've never worked in retail.

hollydays

peachyprice wrote: »

Usually it's because a case of an item has 'fallen of the back of the lorry' before even reaching the store and being security tagged, some are sold to acquaintances, some are taken back and exchanged for another item, a receipt is given for that item, that is then returned for a cash refund because no card is shown on the receipt.

I know someone who made a nice little bit on the side doing exactly this.

Nice friends...but they lie.. ( surprise)

shaun_from_Africa

hollydays wrote: »

You're making it up as you go along..

As are you.

hollydays wrote: »

Nice friends...but they lie.. ( surprise)

I must have missed the post where Peachyprice stated that the person that they know who steals goods is their friend.
Just because you know someone doesn't make them a friend.

hollydays

shaun_from_Africa wrote: »

As are you.



I must have missed the post where Peachyprice stated that the person that they know who steals goods is their friend.
Just because you know someone doesn't make them a friend.

I don't hang around with people like that-if I knew they were doing something illegal id report them, no problem.