EasyJet. if you hand luggage goes in the hold What happens to Hand Bag and Medicines

richardw

WTFH wrote: »

It's breaking the rule that guarantees your bag will go on board with you.

That's not a rule, nothing's being broken.

On my easyJet flight where a couple of bags were put in the hold there were no problems. No delays, the cabin crew sorted things swiftly and we arrived back early at Gatwick.

WTFH

richardw wrote: »

On my easyJet flight where a couple of bags were put in the hold there were no problems. No delays, the cabin crew sorted things swiftly and we arrived back early at Gatwick.

Exactly - because there is no rule to enforce that people can complain about. If a rule existed about what could or could not be taken out and put in a bag of some dimensions, then there would be a delay and there would be complaints.

On many of my flights bags have to go in the hold and I feel sorry for the gate staff when they have to do this because they generally find that some of the customers will get aggressive about it.

NFH

WTFH wrote: »

Exactly - because there is no rule to enforce that people can complain about.

People are more likely to complain when there are no specific rules to follow and airline staff have to make things up as they go along. If there are clear rules, then passengers who don't stick to them will have less cause to complain.

EightOfHearts

BillLucas wrote: »

We can see both sides of the argument here. We do think it should be made quite clear if your cabin baggage is put in the hold then medicines should be allowed on board. Perhaps easyJet should give passengers a bag (size to determined by them) which you should be allowed to put any aricles up to the size of the bag issued. The contents might include a book, newspapers, sweets etc. As for ladies handbags the size of these vary enormously and some handbags are huge so taking them on board may not be a viable proposition.

I would like to add my support to this suggestion it seems very sensible and agree EasyJet should add this condition to their website. There seems to be one voice WTFH who keeps postings his objections. you have made your point so let others have their opinion rather than keep repeating yourself.It would up to EasYJet to decide on the size of the bag they issue and then all passenger would have to obey this rule. I cannot see any problem if this was implemented

richardw

EightOfHearts wrote: »

......it seems very sensible and agree EasyJet should add this condition to their website...

Perhaps write your draft of what the condition should say.

Perhaps complete

"If your bag has to go in the hold at the gate, easyJet will permit you to take into the cabin one bag smaller than............size, with the following permitted items........"

or something similar.

Moto2

NFH wrote: »

People are more likely to complain when there are no specific rules to follow and airline staff have to make things up as they go along. If there are clear rules, then passengers who don't stick to them will have less cause to complain.

If you take an airline that has rules for this sort of thing and sticks to them rigidly, let's say Ryanair.
If your prediction of less to complain about were true, the gate at all RA flights would be a sea of tranquillity with everyone happy that the rules are being followed.
In fact, because the rules [usually] have no room for interpretation, there are often confrontations regarding the airline staff's solid conformity to the rules.

I'd much rather have EJs way of using guidelines and allowing the staff some discretion on how they apply it taking into account the situation as it presents itself to them on the day.
As with all discretionary decisions, there'll be claims of unfairness but given that most passengers aren't 12 any more they should be able to get over it quickly enough and settle down to enjoy their holiday.

WTFH

EightOfHearts wrote: »

It would up to EasYJet to decide on the size of the bag they issue and then all passenger would have to obey this rule. I cannot see any problem if this was implemented

Why should EJ issue the bags free if charge? How about they charge £5 for these bags, that way they are not out of pocket? Seems perfectly fair to me, but then again, I'm in the minority of 1, ignore me.

peachyprice

WTFH wrote: »

Why should EJ issue the bags free if charge? How about they charge £5 for these bags

Because it would cost them a whole lot more than the price of a plastic carrier bag if they get sued for forcing passengers to put their passports and money in the hold which subsequently get stolen.

And why would they start charging £5 for a 5p plastic carrier bag they give out now for free to people who don't have pockets/handbags to put their passport/money in who have their larger bags put in the hold?

NFH

WTFH wrote: »

Why should EJ issue the bags free if charge? How about they charge £5 for these bags, that way they are not out of pocket? Seems perfectly fair to me, but then again, I'm in the minority of 1, ignore me.

You're in the minority because your views are unreasonable. Why should Easyjet charge a punitive price for bags that cost only around a penny each? You persist in suggesting incorrectly that those who are within the maximum cabin baggage size limits (but over the guaranteed size limit) have broken a rule and should therefore suffer.

HopelessCase

I again agree EasyJet should issue a plastic bag to all passengers that have their cabin bag put in the hold. I wonder what EasyJet themselves view is on this subject. Surely it would not harm to put a note of "Guidance" on this subject on their website. Ladies could put what they considered important from their handbags in the plastic bags and if they have huge handbags they have to make the choice what to take out. What passengers should not allowed to do is to place the "plastic Bags" in the over head lockers and this is the space that EasyJet say is at a premium. If you are issued with a "plastic bag" the it would have to be kept at the passengers feet.