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Q. Do you tip your TESCO delivery person ??

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  • Princessa_2
    Princessa_2 Posts: 805 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Ivrytwr3 wrote: »
    my 18 year old nephew works for tescos. He saved up and bought a £6k motor; cash. So i think they are on a fair wage as it is!!

    Yeah, great for a kid who lives at home with their parents and don't have anything to pay for so can save, but for people who have to pay for housing, food, bills etc it's not a great wage. But when I lived at home with my parents it was fab, but I still managed to be skint every month, don't know what I spent it on.
  • absfabs
    absfabs Posts: 573 Forumite
    Just wanted to add that our local tesco delivery persons (lots of different ones) always bring the bags or the crates through to the kitchen.

    I've put a note in the special delivery notes that I need help with this, and so far they have always done this. Ones or twice I had to ask, but they were friendly about it.

    So if you want it brought in, ask!
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Best tip for the Tesco van man delivering to me is - if the bonus points aren't on the delivery note don't bother bringing the order.
  • sharpei31
    sharpei31 Posts: 232 Forumite
    absfabs wrote: »
    Just wanted to add that our local tesco delivery persons (lots of different ones) always bring the bags or the crates through to the kitchen.

    I've put a note in the special delivery notes that I need help with this, and so far they have always done this. Ones or twice I had to ask, but they were friendly about it.

    So if you want it brought in, ask!





    come july 1st, if you want your tescos driver to bring the shopping to your kitchen,if he asks if you smoke and if you do then he would be able to refuse to bring shopping in as he can say he dosnt want to breath second had smoke and its a health risk to him
  • Peanuts
    Peanuts Posts: 215 Forumite
    absfabs wrote: »
    Just wanted to add that our local tesco delivery persons (lots of different ones) always bring the bags or the crates through to the kitchen.

    I've put a note in the special delivery notes that I need help with this, and so far they have always done this. Ones or twice I had to ask, but they were friendly about it.

    So if you want it brought in, ask!

    I suppose I'm old fashioned and get fed up at having to bend down and lift all the bags myself whilst they are just standing there - I would think a reasonable man would offer asssitance without having to be asked. Maybe if I was ten years younger and not a frazzled mum I would get more offers to help!! (-;
  • Peanuts
    Peanuts Posts: 215 Forumite
    PS I'm talking about just handing me the bags, not bringing them into the kitchen!!
  • bluenose1
    bluenose1 Posts: 2,767 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I tip £2 each time. Must have had in excess of 10 delivery men and they have never refused.

    EDIT
    Just read that back and it sounds like I am tipping them in other ways!!!!!!!, I amtalking about financial tips obviously.
    Money SPENDING Expert

  • cracker1979
    cracker1979 Posts: 123 Forumite
    Those of you who want/expect the drivers to bring your shopping into the house etc should bear in mind one thing, in most areas the drivers are only allowed 4 minutes on their schedules from the time they find your house to the time they are supposed to be driving away. Therefore any time over and above 4 minutes is putting them behind schedule. Even the smallest delivery will take longer than 4 mins, and that doesnt include any time for actually finding your house (lots of small village and named cottages round here), or time for finding parking spaces, moving the shopping up long/awkward driveways etc4

    Whilst this 4 minute policy is not the customer's problem, it is a fact that should be considered when you give your opinion of how "helpful" the drivers are. 90% of people are perfectly capable of taking the bags out of tray that has been properly placed inside the doorstep, while the driver goes to collect another from the van. Im sure 99% of drivers wouldnt hesitate to give assistance to those who really did need it (elderly, pregnant, infirm, injured etc)

    Also bear in mind that if a driver comes into your house and puts mud onto your carpet you would be straight on the phone complaining to Tesco asking for them to pay the cleaning bill, or if he knocks over your priceless ming vase while carrying your shopping through im sure you wouldnt be happy

    As for those who say the drivers job is easy, that really isnt the case at all. They have to deliver in all extremes of hot/cold/rain/snow, while other employees are in a nice air conditioned store. They normally have extremely tight schedules and DO deal with a lot of crap from customers. You wouldnt believe the amount of fuss some people make over the smallest of things (one of our local drivers once spent 45 minutes at a customers house while she complained that her mince pies had been subsituted for ones without a decorative top!). In fact the drivers have to deal with MORE complaints than the average person working in the shop. Think about it, say you are working in the booze isle, you might have to deal with a few complaints about lack of stock of booze items, but the delivery driver gets complaints about EVERY department as he is delivering stuff from the whole store.

    Quite often the drivers around my area have to start work an hour before they are due in, and work through their lunch breaks to get stuff done on time (they dont get paid for this, they do it out of goodwill to get the stuff delivered to customers)

    Im not saying everyone should automatically tip, but even a quid would be a welcome bonus to the driver if you feel they have given good friendly service (i know not all do, but there are miserable people in all walks of life), and i can guarantee the next time there is a delay or problem with your order, if you have historically been "nice" to the driver, the driver will be 100% more inclined to help out to rectify the problem, go out of his way to help you out and and give you priority if things are running behind schedule. Also they are more likely to make "gestures of good will" towards you, i.e if you have bought something on BOGOF and its been subbed so you arent getting the good deal they may well refund you for it and let you keep it etc (which isnt strictly allowed, but it happens if the driver likes you)
  • colin79666
    colin79666 Posts: 1,356 Forumite
    Part of the Furniture 1,000 Posts
    I'm not sure about delivery drivers but shop staff aren't allowed to accept tips from customers. Although I did accept a box of chocolates from a customer when I found her lost handbag (though technically even that's not allowed).
  • I give the delivery drivers £2 if they have made an effort of either lifting the bags out of the crate and hand them to me or if they have put the bags of shopping in the hall. They do not get a tip if they stand there watching while I struggle to unload it! I must say that most of them do help and I find that the daytime drivers are the best ones.
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