Successful complaints about private parking tickets - how to get them cancelled!

Ralph-y

high tigertrumps2

you need to read the newbies thread found here ....

https://forums.moneysavingexpert.com/discussion/4816822

it will explain much .... including the need to start a new thread ....


if you are using a phone ... or similar.... you would be better served by using a laptop / PC...


the forum start / ;anding page is found here

https://forums.moneysavingexpert.com/discussion/4816822

as is the button to start a new thread ....

good luck

Ralph:cool:

AndyLGR

Success or not?

I got a ticket from Sheffield Meadowhall retail park in Feb this year.

I went to the Pizza Hut there for a meal and then left the car outside their restaurant and walked up to the arena for a show.

A few days later a parking fine arrives through the door for £60.

I wrote to Pizza Hut on the retail park, explaining I'd been a paying customer (I sent a copy of the receipt) and that I left my car there before going to a concert that night. Their head office emailed back to say they had cancelled the fine for me. Happy days

Yet I still got another letter this week from the company that controls the retail parks car park that I still owed the fine

Fruitcake

AndyLGR wrote: »

Success or not?

I got a ticket from Sheffield Meadowhall retail park in Feb this year.

I went to the Pizza Hut there for a meal and then left the car outside their restaurant and walked up to the arena for a show.

A few days later a parking fine arrives through the door for £60.

I wrote to Pizza Hut on the retail park, explaining I'd been a paying customer (I sent a copy of the receipt) and that I left my car there before going to a concert that night. Their head office emailed back to say they had cancelled the fine for me. Happy days

Yet I still got another letter this week from the company that controls the retail parks car park that I still owed the fine

It is not a fine.

By, the company that controls retail parks, do you mean the landowner/agent, or the parking company?
If the latter, send them a copy of the email from Pizza Hut telling them the ticket has been cancelled by the principle.
This does not mean it is over though until you get something in writing from the parking scammers. What is the name of the parking company as some will continue even after the landowner has cancelled?

Ralph-y

and ......

you need to read the newbies thread found here ....

https://forums.moneysavingexpert.com/discussion/4816822

it will explain much .... including the need to start a new thread ....


if you are using a phone ... or similar.... you would be better served by using a laptop / PC...


the forum start / landing page is found here

https://forums.moneysavingexpert.com/discussion/4816822

as is the button to start a new thread ....

good luck

Ralph:cool:

AndyLGR

Fruitcake wrote: »

It is not a fine.

By, the company that controls retail parks, do you mean the landowner/agent, or the parking company?
If the latter, send them a copy of the email from Pizza Hut telling them the ticket has been cancelled by the principle.
This does not mean it is over though until you get something in writing from the parking scammers. What is the name of the parking company as some will continue even after the landowner has cancelled?

The company that sent penalty charge through is G24, they have sent another letter since Pizza Hut emailed me to confirm they'd cancelled the charge.

I will send them a copy of the email from Pizza Hut.

Ralph-y wrote: »

and ......

you need to read the newbies thread found here ....

https://forums.moneysavingexpert.com/discussion/4816822

it will explain much .... including the need to start a new thread ....


if you are using a phone ... or similar.... you would be better served by using a laptop / PC...


the forum start / landing page is found here

https://forums.moneysavingexpert.com/discussion/4816822

as is the button to start a new thread ....

good luck

Ralph:cool:

Thanks. I was convinced it was a success by email reply I got from the restaurant on the retail park until G24 sent another letter about it.

bod1467

It's not a penalty charge either.

Coupon-mad

Humberside airport cancelled a VCS 'charge' issued after just 4 seconds, stating that in fact they allow a pathetic 30 seconds:

https://forums.moneysavingexpert.com/discussion/5474114

ALWAYS COMPLAIN TO RETAILERS/THE LANDOWNER. EVERY TIME.

HTH

Benniv_2

Short story incase anyone experiences the same.

My partner incorrectly input her VRN on the Smart Parking meter at Matalan (Stevenage) and I received a £50 charge as the keeper.

When I explained the situation to Smart Parking on the telephone they were having none of it. The simply said it's the drivers fault for putting in the wrong VRN.

After reading through the forum the best advice I could find was to call the Matalan store and speak to the manager before appealing. I called and explained the situation to a customer service rep who was just about as supportive as Smart Parking. After pushing to speak to the store manager it was to my utter surprise I received a different tone as she took down my parking charge notice number and the VRN and assured me they would contact Smart Parking to have the ticket squashed.

Thanks MSE :beer:

hmhilton03

Please please please can someone help me with my parking charge I have received for parking right at the back of a large retail park in Bolton over the line taking up two spaces following the car next me at half eight at night I have video footage with nothing around me an two rows in front of me empty when I come back to car to see a guy (wasp) "stinging me" with A blue high vis coat looking in my car then sticking ticket on screen but the more I read the more its confusing me please help :mad:

fisherjim

hmhilton03 wrote: »

Please please please can someone help me with my parking charge I have received for parking right at the back of a large retail park in Bolton over the line taking up two spaces following the car next me at half eight at night I have video footage with nothing around me an two rows in front of me empty when I come back to car to see a guy (wasp) "stinging me" with A blue high vis coat looking in my car then sticking ticket on screen but the more I read the more its confusing me please help :mad:

You need to start by reading the newbies thread and then start your own thread not post on this one.;)