Have you tried to claim compensation for flight delays?

NoviceAngel

Sounds like an 'operational decision' start by reading Vaubans guide.

jenniferann1955

Just wanted to say thanks Martin for all your info. Just got a cheque from Monach for £600 for a claim in 2011 Manchesr to Corfu made up only put the claim in on 21 Dec 14 so not bad going. :T

NoviceAngel

jenniferann1955 wrote: »

Just wanted to say thanks Martin for all your info. Just got a cheque from Monach for £600 for a claim in 2011 Manchesr to Corfu made up only put the claim in on 21 Dec 14 so not bad going. :T

We don't see Martin posting a great deal in here, but congrats on your success and well done :j:beer:

Nannie911

I have just received cheque's for 6 people delayed flight with
Monarch 2012. I requested a claim form from them, i had no
booking reference to give them nor boarding passes i just
asked them to check their system and they would find me.

It has taken just 7 weeks from start to finish to get my money we
all got £294-23 each!!

NoviceAngel

Nannie911 wrote: »

I have just received cheque's for 6 people delayed flight with
Monarch 2012. I requested a claim form from them, i had no
booking reference to give them nor boarding passes i just
asked them to check their system and they would find me.

It has taken just 7 weeks from start to finish to get my money we
all got £294-23 each!!

That's a really good result for Monarch, well done congrats on your success.

Cheers,

NoviceAngel

moneysaver1969

Hi is any body else trying to claim from monarch and keep getting the same email every 6 weeks. How long can they go on for ?

See below
As per our previous correspondence, we are continuing to process a high volume of EU261 delayed flight customer claims following the Huzar-v-Jet2.com case. I am sorry to advise you that we are not currently in a position to finalise your claim and we do apologise for the length of time this is taking. However, please be assured that we are doing all we can to process your claim quickly and will we continue to keep you updated as to our progress.

We kindly ask that customers refrain from emailing or telephoning the EU Claim Team to chase the outcome of their claim as this is impacting on our ability to effectively review all claims in the timely manner desired. Please be aware that the EU Claim Team cannot prioritise claims which are chased via telephone or email.

This is a further acknowledgement and should be treated as such. We would again like to make any customers aware who may consider issuing legal proceedings for reasons other than their claim becoming time barred under the Limitation Act, that if proceedings are issued we will have no hesitation in bringing this correspondence to the attention of a Judge as it reflects our efforts to communicate with customers proactively whilst working through the high volume of claims requiring action. If proceedings are issued following this acknowledgement, but prior to our full response being provided to you, please be aware that by reason of our commitment to communicate with you we will seek to recoup our legal costs which we will incur from defending such claims.

In the event that we have not yet reached a decision on your claim and we are approaching a further 6 weeks from the date of this letter, we will send you a further update.

Thank you for your understanding.

moneysaver1969

Has been going on since Sept 2014

NoviceAngel

moneysaver1969 wrote: »

Has been going on since Sept 2014

and it will go on and on and on until your six years to claim comes to an end....

https://forums.moneysavingexpert.com/discussion/comment/67263793#Comment_67263793

Credit to 111KAB for this link http://www.thisismoney.co.uk/money/experts/article-2870099/Monarch-won-t-compensate-delayed-flight-technical-fault-s-six-years-old.html


Cheers,

NoviceAngel

Vauban

NoviceAngel wrote: »

and it will go on and on and on until your six years to claim comes to an end....

https://forums.moneysavingexpert.com/discussion/comment/67263793#Comment_67263793

Credit to 111KAB for this link http://www.thisismoney.co.uk/money/experts/article-2870099/Monarch-won-t-compensate-delayed-flight-technical-fault-s-six-years-old.html

Cheers,

NoviceAngel

Exactly - stop letting them mess you around and start legal proceedings without further delay.

BTW I love the Monarch include a little threat in their letter - really classy and respectful to their passengers ...

richardw

Re "If proceedings are issued following this acknowledgement, but prior to our full response being provided to you, please be aware that by reason of our commitment to communicate with you we will seek to recoup our legal costs which we will incur from defending such claims."

Nice, but if a full response is not forthcoming, then what else are passengers supposed to do.