Compensation for delayed flights Discussion Area

northwest1965

We have made a claim to Jet2 using Martin's template.

The 14 days is up, infact it is probably 18, what should be our next step? Re-send the letter using proof of purchase?

Montrealer

northwest1965 wrote: »

We have made a claim to Jet2 using Martin's template.

The 14 days is up, infact it is probably 18, what should be our next step? Re-send the letter using proof of purchase?

I don't think that a proof of purchase is necessary. Send the same thing as NBA and add the red text of post 3441 on page 173 at the end of your letter. Send it by regular mail with proof of postage (or whatever it is called ).

russetred

Mark2spark wrote: »

Have you tried logging onto your Monarch account, and see if the booking is still in your archives? You should be able to print it off if it is, - at the least take a screen shot and that could also be printed if you have to.

Cheers but the flights were part of a package holiday taken with cosmos. Cosmos do not keep booking confirmations after 18 months. They were very helpful by providing flight numbers and my booking reference number.

LBD

Exactly Centipede....well court papers submitted, given them a copy of the recorded delivery slip just so they can check....lol...the CAA did say if no response within 28 days pass it to them.... so am minded to pass all the emails and letters to them.... showing Monarchs contempt...

They did not like my post on their fb page :)

delvey

Been on holiday for 2 weeks (no flight delay!) and just got back last night.
Received a letter from Thomson dated the 22nd November (same date that the time limit case was heard coincidently) saying they are looking further into my case. Being reasonable I will give them until this thursday (so 2 weeks after this letter was dated).

Has anyone actually filed a claim on the small claim track? Any updates from the airline (did they pay out, or when is your day in court?)

running_shoes

Hi
I wrote to Monarch about a delayed flight last summer I have just received forms to fill in from Monarch. We were delayed 3 hours and 14 mins but the back of the form says that if delayed 3 hours but no more than 4 then the compensation will be halved - can they do this?

dominicbond

fabkids wrote: »

I have been following this thread for some time, and have followed the advice given, which has been brilliant.

We experienced a delay of over 28 hours due to technical fault with our BA flight to Australia in August 2012. I have just received email from them confirming that they will be settling our claim for €600 each, which is just fantastic. There is just one small point I wanted to check with everyone.

Can passengers under the age of 18 claim? BA have agreed to pay compensation for 2 passengers, but there were 3 of us, including my son who is 14.

I am really chuffed with our claim, just wondered whether I should pursue payment for my son, but don't want to appear greedy.

Thanks x

Great news!

I got my email too (after following the advice on this forum) earlier this week. My BA flight was delayed from the USA for 24 hours. Nice to get good news!

fabkids

Centipede100 wrote: »

All passengers holding a confirmed reservation are entitled to delay compensation.

BA have now confirmed that all three of us will receive €600 each.
I have to say BA have been excellent.

:T

fabkids

dominicbond wrote: »

Great news!

I got my email too (after following the advice on this forum) earlier this week. My BA flight was delayed from the USA for 24 hours. Nice to get good news!

It's great isn't it, couldn't have done it without everyone's help on this thread.

born_worrier_2

Well that's great news. Unfortunately BA are completely ignoring me. NBA went off today by Recorded Delivery and I've emailed them a copy, apart from an automated email response when I first contacted them in late October I've had nothing from them. Have they stopped calling themselves "the worlds favourite airline" yet?