Compensation for delayed flights Discussion Area

Happy_Dude

I am not aware unfortunately if Norwegian are flying the route daily or not.

It is made more difficult to check this considering they are discontinuing the route as of the end of February 2019 I believe.

I have rescheduled my hotel, however the rescheduling has came at a cost, although quite a but less cost than it would be to cancel Norwegian and fly via a comparative route.

I would hope than I can accept the changed flight and maybe claim for the change in hotel cost? Or would that be highly unlikely to happen?

JPears

Probably not. Does your travel insurance cover any re-booking costs?

JasminBrown

Justice13075 wrote: »

Put your flight details into bottonline and euclaim and see what they say

Many thanks for your kind reply. I've found a website that gives me past weather history (timeanddate.com) as Emirates are claiming they had to de-ice the runway. I looked and it was only 3 degrees. Do you know of a website that gives flight details of other flights flying at the same time from the same Heathrow terminal, as they all seemed to be taking off on time? In fact I've just noticed in their travel notification they state that I had to be rebooked 'due to operational reasons'.

JasminBrown

Hi, did you manage to find a free website for historical flight arrivals and departures?

jpsartre

ReetKaur wrote: »

I am going to claim compensation for the delay under the EU rules. However, due to this delay, i also lost 1 day's work and earnings. Should the airline compensate me for the lost earnings as well? Is it worth raising such a claim?

No, just claim the delay compensation.

Caz3121

ReetKaur wrote: »

Should the airline compensate me for the lost earnings as well? Is it worth raising such a claim?
Really appreciate any suggestions and advise!

you asked this before
answered here https://forums.moneysavingexpert.com/discussion/comment/75058279#Comment_75058279
if self employed, maybe look for policies that include loss of earnings for the future.

gimme66uk

I've booked a flight bangkok through TravelUp. They issued an e ticket for 3 flights. all today. First Eurowings to Dussledorf, 2nd Lufthansa to Frankfurt, third Lufthansa to Bangkok. The Dussledorf flight was cancelled this morning, I've no chance of getting my other flight. travelup says I have to contact Eurowings, who'll try and arrange something else. Ultimately who can I claim compensation of. Hotels booked as well.

JPears

Its a grey area. With recent rulings, Eurowings are probably only responsible for the first flight delay and have no obligation for your remaining journey legs.

Unless all 3 tickets were booked directly through the eurowings website.
Even though eurowings is part of the Lufthansa group, the regualtion is not clear on this aspect with reagrds to compensation.
Its one of the problems of booking through and agent (which is rarely cheaper) rather than booking direct through the airline.

Missmalley

Caz3121 wrote: »

I think you will be out of luck for EU261. MRU being outside the EU and travelling on a non-EU airline.
Air France are not responsible to compensate you as you failed to present on time (due to the earlier delay)
Does your travel insurance pay anything for 5 hour delay?
Had you been on the AF flight from MRU-CDG you 'may' have been entitled to compensation depending on the reason for the delay.
were you unable to checkin online or on their ap?

Even though I booked everything through Air France and had no choice as to using Air Mauritius as the carrier?!
The reason for delay was technical issues with the aircraft.
I was unable to check in online for the CDG-MAN flight, which according to Air Mauritius is due to them not have a relationship with Flybe (although it was an AF flight?!)
I'll check my travel insurance.

Thanks so much for your help.

Christina

jpsartre

Missmalley wrote: »

Even though I booked everything through Air France and had no choice as to using Air Mauritius as the carrier?!

It's not who you booked from that matters, it's who operates your flight. In this case it was a non-EU carrier departing from a non-EU country which isn't covered by EU261.