Anyone used EU Claim/Bott & Co?

Star9272

Sinhanada wrote: »

If they have proved you were on the flight, surely that info should be enough for Bot and Co?

As for the above, to me it suggests that is a maintenance issue and not extraordinary circumstances. Court process shouldn't be daunting - just time consuming but I would suggest your case would be settled either before or on the day in question

I have boarding cards / tickets, letter issued at the airport, but Bot don't have the information on the flight so won't take it.
Yes you're right it's a main thence issue

Bradders20

Yesterday I received compensation from EU Claim that Wizz Air would be compensating us for our 3 hour + delay flying back from Slovenia last December. There were 5 of us so our claim was 1250 Euros. We should receive our money withing 42 days. Very pleased with the speed and customer service so far

Liberty1577

Liberty1577 wrote: »

Well I've just received an email from Bott telling me the airline has agreed to pay. They have asked for my bank account details and apparently I should have my money in 42 days. Fingers crossed!

Well 55 days have passed and still no compensation. Emailed Bott and they say the airline haven't paid so they are chasing their solicitor.

Francesca1975

Liberty1577 wrote: »

Where did you get 25% from? I went through EU claims who sent it to Bott. It's 27% of compensation plus €25 per person admin fee.

Hi
Skylegal.Eu charge 25% and no admin fees. They do the same work EU claims do but are registered in England. They recovered my compensation from Thomson Airways in less than 4 weeks when I lost faith that I could get anything. TA three times refused to pay the compensation claiming extraordinary circumstances when I sent the letters myself. Amazing result, I'm very happy indeed.

J_B

Only two posts, both advocating the use of 'sky legal'

Do I smell a rat?? :cool:

Francesca1975 wrote: »

Hi
Skylegal.Eu charge 25% and no admin fees. They do the same work EU claims do but are registered in England. They recovered my compensation from Thomson Airways in less than 4 weeks when I lost faith that I could get anything. TA three times refused to pay the compensation claiming extraordinary circumstances when I sent the letters myself. Amazing result, I'm very happy indeed.

Francesca1975 wrote: »

This looks like a standard 'avoidance' letter. I had a few of these before I registered my claim online with Sky Legal EU. Don't know how they sorted my claim, but I got the pay-out pretty quick.

I wouldn't bother complaining to the Civil Aviation Authority as I heard they take forever to decide your case. If I had to do it again, I would use SLEu again instead of wasting time and energy writing multiple letters to the airline. Good luck!

katelina

I have contacted Bott recently for a delay on a flight to Las Vegas on May 2011 from Manchester. I know there has been a successful claim by someone on the Virgin thread but don't want the hassle of small claims etc especially as I have recently had a Heart Attack.
They have sent me this email:

Thank you for using our system to file your claim (VS 85 12-05-2011).
We have investigated your claim and must conclude that at this time we do not have enough information to continue processing your claim. Would you please send copies of the following documents?
(e)-tickets Original booked flight(s)
Confirmation e-mail Original booked flight(s)
Boarding pass

I do not have any of this information. Is there anything I can do?

111KAB

katelina - send them what you have and ask if that is enough information for them to take on the case/claim.

katelina

I sent them the dates and flight number. Thats all I have

leeadamtooze

I have now processed a claim with EU Claim and Bott on no win no fee basis. Originally made a claim directly with the airline (monarch) as flight was over 3 hours delayed returning from Mallorca in September 2013. Had response from airline to say '[FONT=&quot]flight was grounded in Manchester for safety reasons. During the aircraft's pre-flight safety checks a bolt was found to missing on the main landing gear. Our engineers made arrangements for a new bolt to be fitted. Due to the expected time taken to rectify the fault our operations team arranged for an alternative aircraft to operate your flight in order to keep the disruption to a minimum. Despite our best efforts these events led to an unavoidable delay to the disruption of your flight'.
I find this to be poor excuse so have decided to pass on to the professionals for their reasonable fees. We may have considered not to claim at all but we traveled with two you children (aged 9 months and 2 years). We were treat poorly by the airline, took 3 hours to check in, they tried to split us all up on the flight even though we paid for pre-allocated seats, would not provide food voucher for baby, didnts have inflight meal service on flight as food trolleys were not transferred over from original aircraft. These little issues become big problems with two little ones at your feet! Children should never be treated in this way!!
Have now had our claim accepted by Bott and they are sending letter to airline giving them 14 days to reply.
Wish us look
[/FONT]

stuco

This is the recent email we have had from Bott & co.

The airline has previously denied any liability to compensate the passengers on this flight. We are not yet in a position to issue court proceedings on this claim, however we will continue to review the matter every 28 days. We will continue to update you as and when further developments occur.
Kind Regards,
Bott & Co

Does it just mean Bott & Co don't have the papers ready to issue yet or that it doesn't look as if there is a case?
TIA
Tracy