Bank Charges Success Stories II

ash169

bank:barclays
amount owed:£860.50
amount paid:£875

i went through the process of sending all the latters up to the court letter. then i recieved a letter sayin they would pay me £450 as a good will gesture i refused and said i would accept as a part payment the bank refused and said they wouldnt accept that and they would only pay me £450. so i went through the financial ombudsman and within 3 months the bank paid up. i am now out of the red and into the black. and happliy going to book a holiday.

oohtobeaterrier

bank-abbey
claim-£16340
took there offer of £1138.35

still in the process of claiming off lloyds its gone to my local court, worryingly hull county court

ElaineE_2

Woolwich:

Amount claimed: £1858.50
Amount offered: £1260.00

I sent the first template letter on 9th April. They replied 4th May with the list of charges to my account for the last six years so I sent off the next letter and charges calculation the very same day.
Today I have received their offer of £1260.00 which I am accepting as it will clear a good part of another debt and is money I never ever expected to get back.

That just leaves RBS, Natwest and Barclays - all claims are in and I am waiting!

This is a brilliant website and thank you to everyone for the positive vibes - Martin you are a saint!

Elaine

jrity31

:T natwest

amount claimed:£1871.49
amount offered:£1799.49

at last recieved offer letter today, waited the whole 8 weeks after sending threatening court action letter, their time for that was up today:T
sent first letter on 29 march.
thankyou so much martin and everyone on this site you have all been great:T :T :T
good luck to each and everyone of you claiming, it does take time but you will get there in the end.:beer:

zengintepe

Bank: Natwest
Amount requested: £263.42
Amount received: £263.42

Shocked at speed of offer, sent 1 letter and had offer within 2 weeks!

Bank: Lloyds
Amount requested: £1400ish
Amount received: watch this space

Lloyds are going to court and have written to tell me they intend to fight the case.

Bank: Barclays
Amount requested: £1600ish
Amount received: watch this space (but don't hold your breath!)

Barclays are dragging their feet, taking ages to reply to letters and fobbing off when they do. Starting court proceedings as soon as funds will allow.

megscaits

Bank : Lloyds TSB
Amount Requested: £2950
Amount Received: £2950

I had to issue court papers and was meant to be in court on 10th July but received 3 letters from their solicitors on Friday,one of which said they were disputing the costs and one offering to pay in full. I signed this letter and the funds have gone into my account today. CYPRUS HERE I COME :j

Thank you so much Martin and everyone for all you help:beer: :money: :beer:

the_rottweiler

bank: hsbc
amount claimed: £1300 inc interest
amount setttlement: £977

my partner was so certain that i would not get anywhere with his claim. in fact he said that i could have whatever was won. this took time and patience and we decided to settle. still waiting on his other hsbc account. meanwhile we split the money. so i am off shopping:j :j :j

Working-Girl

: Barclays Bank
Amount Claimed 2369.59 including interest and 120 court costs
Amount Recieved 2369.59

I started the whole process in the middle of January when i asked for my statements, i was originally offered roughly just over half but decided against it as people were saying to just be patient and i would get all of it so i did!! I took them to the small claims court and i was waiting to be allocated a date, another couple months to wait or so i thought. I was then told about someone in this forum mentioning about the Litigation Department and phoning them up and giving them your court number and they would put you through to the person who was dealing with it so i did and i was put through to the appropriate person. All i had to do was to fax through a list of my charges to them with a cover letter ie with my details on like account number, court number and address etc. 1 day after that i had a letter from the litigation department basically offering me the full amount 'without addmission to liabilty....' the usual letter as i am sure you are aware. I had to sign the back accepting the offer and then i faxed it back to him first thing the next day and by 2 pm the money was in my account. Anyone who is worried or willing to settle for the first offers of u[ to 60% of the claim don't do it, i was going to bacause money has been hard for me but i hang on because i knew with this money that i had been charged and could get back i could finally live and work knowing that life was comfortable and i don't owe anyone anything now, I am finantilally solvent and it's been a long time coming!! So go for it people....

Thankyou Martin for all your hard work, good luck!:money:

Allysa )

Grantor

Amount claimed:- £1600ish

Amount recovered:-£1100ish

Followed the whole procedure as per Martin's excellent instructions again, ended up having to issue proceedings due to slowness of Natwest response, Natwest got their solicitors (Cobbetts) to acknowledge service.

Was having a flick through the forums the other day when I came across this, (posted by some legend called jayanator, good work mate!):-

Kathy Marcangelo
Customer Relations Manager
Bishopsgate Office
London
Direct line : 0208 236 8229
Email : marcank@rbos.co.uk
or customer.relations@natwest.com

ALSO

Elliot Porte
Group Customer Relations
Royal Bank of Scotland
12th Floor
280 Bishopsgate
London
EC2M 4RB

Main number : 0207 672 1770
Fax : 0207 672 1796
Direct Line : 0207 672 1982

I gave Kathy a call and she made an offer of £1,100 there and then, which I accepted. Formal confirmation came through in the post this morning; I sent the acceptance slip back and am now just waiting for the money to be paid into my account!

I know that I could have held on and gone to court on this one, but a couple of things prompted me to settle right now:-

1) The banks, and the courts strategy towards settlement is changing all the time, and I didn't want the aggro of going any further.

2) I've been with Natwest 25 years, and they settled this without any real fuss at all. Fair play to them.

I started the procedure on 4th March, got my offer letter today. Just over 3 months. I'm now going after RBS for some dodgy account I had with them 3 years ago, and chasing up on a couple of old credit cards.

Thanks as always to Martin and his team for this brilliant website - this £1,100 will help me pay off my overdraft and have a big old night on the booze. The thing is though, when you look at the amounts some people are claiming, they're big enough to be positively life-changing - and for giving people the advice, skills and (most importantly) the belief to claim these amounts, Martin deserves all the credit in the world. What a legend!

Good luck to all those who are continuing to claim, you can (and will) do it!

tugs1403

A Big Big Thank you to this web site and to the Consumer Action Group web site which has helped us through the last few stressfull months..

Yesssssssssssssss..... We Won

Having had to go down the MCOL route with the Nationwide and read peoples varying horror stories with the Nationwide we were getting ready to go to court BUT - Our 28 days aren't up unill the 12th but have just checked our account to find £3789 has been paid in 7 varying amounts from £55 to £999. This totals the amount of our charges - BUT - hasn't included the interest or costs yet.. But hey !!! 5 days to go yet... Happy days.. Thanks for your advice and support... we will just wait and see what happens over the next few days.:T