Aldi Facebook Page Kicking Off after Parking Eye LBAs

trisontana

Coupon-mad wrote: »

I am not on facebook but has anyone asked Aldi for a comment about the illegal threat of 'wheelclamping' sign at Cambridge, as posted recently here?

This was mentioned on the Facebook page (complete with photo) but there was no comment from "Aldi". The reason I put that name in quotes is that the facebook page is managed by a third-party PR company who either don't comment at all or come out with an anodyne "please contact customer services on such and such number".

Hovite_2

trisontana wrote: »

This was mentioned on the Facebook page (complete with photo) but there was no comment from "Aldi". The reason I put that name in quotes is that the facebook page is managed by a third-party PR company who either don't comment at all or come out with an anodyne "please contact customer services on such and such number".

Although "Aldi" appear to have removed the post and photo now !

trisontana

It's still there, but quite a long way down the page.

Hovite_2

There are times when I hate Facebook !

pustit

It's back on, Folks.

trisontana

This from CAG, I believe the person posting this has flagged it up on Aldi's Facebook page:-

I managed to find my receipt today for this shopping visit comes to a total of £25.58 and called up Rachael expecting for this to all be over only to be told that I would need to send my receipt to Parking Eye to there P.O address or to her at her address apparently neither Parking Eye or Aldi have email addresses.

When I told them I do not feel comfortable sending in my only proof of purchase she became quite abrupt I also asked her what respectable company would operate from a P.O address and would not talk to me on the phone her answer to this was "For obvious reasons"

Call me petty but I also refuse to foot the cost of a stamp as little as it might be I asked her if she would return the cost to which she snorted "No".

I used to be one of them dreaded telephone debt collector (I was young and did not know any better) so I knew which tactic she was trying to use she did not like my skill of talking without taking a breath to stop her talking and when I did finally let her speak it was "Mr XXXX are you going to let me talk" she did not like it when I told her that was the same tactic she was trying to use on me.

I have told her now that if they are not prepared to work with me I will work against them I am not the one in the wrong here.

I have sent of a weak appeal to Parking Eye now in hope that they refuse it I welcome them taking me to court and will now ignore any future correspondence from them or maybe downplay my hand and act dumb in any future correspondence.

I have also recorded the conversation I know this is illegal and can not be used in a court of law but I remember something being said in my union training that although it will not be included it will also not be dismissed . I keep my fingers crossed now that I receive court documents.

**Edit** - Forgot to mention her winning reply to another of my questions

I asked her if they want to take the stance that it is clearly signposted why is there no mention of having to input your registration at there POS and why there cashiers could not mention it to customers as they leave

"That would not be in our best interests" says it all really

kirkbyinfurnesslad_2

That would be an interesting call to listen to

DBC reckon you can get it of her.....?

trisontana

It wasn't me, it was a poster over on CAG. I have actually spoken to Rachel Organ and she is very aggressive and won't listen to any counter-argument.

I wonder if Aldi's senior management are aware of this? They seem rather remote from what's happening. Their Facebook page is run by a third-party PR company and their parking department is located far away from the company's headquarters in Warwickshire.

kirkbyinfurnesslad_2

I meant could u ask her:)

trisontana

It's a him, and he is posting as Richard William Frost on Aldi's Facebook page.