Aldi Facebook Page Kicking Off after Parking Eye LBAs

Kite2010

The pack of cards will soon come crashing down, when parking eye are silly enough to take someone to court for staying longer than what they say, but staying less than what the council said.

Or taking a disabled person to court for failing to display a badge or not making reasonable adjustments.

After-all, she will probably change tune when they have to pay out damages.

Easy defence, will result in any further applications from aldi look in deep and rejected.

Umkomaas

Kite2010 wrote: »

The pack of cards will soon come crashing down, when parking eye are silly enough to take someone to court for staying longer than what they say, but staying less than what the council said.

Or taking a disabled person to court for failing to display a badge or not making reasonable adjustments.

After-all, she will probably change tune when they have to pay out damages.

Easy defence, will result in any further applications from aldi look in deep and rejected.

Not really sure that PE does anything directly on the Blue Badge side of things as they seem to exclusively rely on ANPR which has no chance of 'managing' Disabled Drivers' Bays (in fact, has no prospect of 'managing' any part of parking via ANPR).

However, this may well work against them, as disabled motorists, despite possibly needing additional adjustments and qualifying for them under the Equality Act 2010, are caught up in the PE litigation juggernaut ..... and God help the principal (as in Aldi or other commissioning business) who will be held jointly and severally liable when an inevitable EA 2010 case ends up in court.

Custard_Pie

I can understand with Aldi being annoyed with people that abuse free parking, thus denying their genuine customers revenue. However, this is not the way to do it. Introduce parking barriers and or ticket machines. My local Iceland operates a pay and display car park and you can redeem the cost of the parking against your shopping in store. Of course, persecuting innocent motorists and alienating Customers seems to be the way to go. When takings drop and shareholders start to ask questions as to why and the bad publicity, I'm sure that Aldi will be asking "why?".

tobys_mummy_2

I asked for the Parking Management team to email me as I keep missing the calls. I work 8-6 Monday to Saturday and am only contactable by email during this time. Apparently the team aren't contactable by email. Does anyone else find it extremely diffucult to believe in this day and age that a department would not have it's own email address?

Umkomaas

Custard_Pie wrote: »

I can understand with Aldi being annoyed with people that abuse free parking, thus denying their genuine customers revenue. However, this is not the way to do it. Introduce parking barriers and or ticket machines. My local Iceland operates a pay and display car park and you can redeem the cost of the parking against your shopping in store. Of course, persecuting innocent motorists and alienating Customers seems to be the way to go. When takings drop and shareholders start to ask questions as to why and the bad publicity, I'm sure that Aldi will be asking "why?".

Totally agree. There are far better (genuine) customer-friendly forms of car park management. The ANPR model is, almost by design, the one most likely to alienate (spy in the sky, big brother, behind the back approach), with the PCN arrival designed to shock and intimidate by the very fact that in 99% of cases it comes completely unexpected.

How Aldi (and, to be fair, most of the other retailers) ever thought this to be a customer-winner is completely lost on me.

peter_the_piper

tobys_mummy wrote: »

I asked for the Parking Management team to email me as I keep missing the calls. I work 8-6 Monday to Saturday and am only contactable by email during this time. Apparently the team aren't contactable by email. Does anyone else find it extremely diffucult to believe in this day and age that a department would not have it's own email address?

Course they have an email address, they just don't want to tell you anything in writing. They also know that if the address gets out they will be inundated with vitriolic mail.

tobys_mummy_2

I urge anyone who has a complaint regarding Aldi and Parking Eye to contact Watchdog as I have just done.

watchdog@bbc.co.uk

tobys_mummy_2

Laura Theobald from the Parking Management Department has written to me and I have received the letter today (dated Monday 29th July) agreeing to cancel the parking charge if I provide a copy of my bank statement. Her telephone number is 01793 836313. I hear she is a lot more agreeable and helpful than Rachel Organ who is the other person that works for the Parking Management Department. Rachel's number is 01793 836317.

I am going to email my bank statement to the customer-services@aldi.co.uk address and also the ORandev@webershandwick.com address as those are the only 2 addresses I have managed to get a reply from. Does anyone know if it is possible to blank out all the other information on my online bank statement and just show the Aldi transaction?

Umkomaas

tobys_mummy wrote: »

Laura Theobald from the Parking Management Department has written to me and I have received the letter today (dated Monday 29th July) agreeing to cancel the parking charge if I provide a copy of my bank statement. Her telephone number is 01793 836313. I hear she is a lot more agreeable and helpful than Rachel Organ who is the other person that works for the Parking Management Department. Rachel's number is 01793 836317.

I am going to email my bank statement to the customer-services@aldi.co.uk address and also the ORandev@webershandwick.com address as those are the only 2 addresses I have managed to get a reply from. Does anyone know if it is possible to blank out all the other information on my online bank statement and just show the Aldi transaction?

Yep - scan it to your computer. Save to your desktop then open it with MS Paint and use one of the tools to either paint over or rub out any parts you want to redact. Then save it again, then attach to your email, or print to attach to a snail mail letter.

Alternatively if you've not got a scanner take a digital photo, download and save to your desktop, then follow above steps.

HTH

tobys_mummy_2

Thanks have taken a picture using my phone, then opened it in dropbox on my laptop and edited it using paint.