over charged on ebay postage. can I please have some good advice?

the_lunatic_is_in_my_head

Chrysalis wrote: »

They have a upper limit according to the page I posted and on top of that sellers can get suspended for high postage fees according to some on this thread. Not only that it clearly states in their t&c they expect postage fees to be non profitable.

So what about Amazon with their set P&P rates?

Could you also quote the specific legislation from which you've drawn this conclusion?

Chrysalis

the_lunatic_is_in_my_head wrote: »

So what about Amazon with their set P&P rates?

Could you also quote the specific legislation from which you've drawn this conclusion?

if amazon enforce set rates on sellers then they are also in breach.

but is amazon a classified type service where I can register and sell eg. a old teapot?

seems to be business's only.

regarding reference I will see if I can finding something online for you, my source isnt the internet.

the_lunatic_is_in_my_head

The only relevant source is here:

http://www.legislation.gov.uk/

soolin

Chrysalis wrote: »

if amazon enforce set rates on sellers then they are also in breach.

but is amazon a classified type service where I can register and sell eg. a old teapot?

seems to be business's only.

regarding reference I will see if I can finding something online for you, my source isnt the internet.

As a seller Amazon dictate my postage costs to me whereas ebay do not. In ebay's case they do not tell you how much to charge except in a few categories where postage is capped. However, they give buyers the right to 'mark' sellers on certain categories including p and p.

We must not forget that ebay is not forced upon us, there is no law that says we have to use them and like anyother selling platform we can freely choose to walk away.

I sell in various places, both online and off and have to fit my selling practices into a number of different rules and regulations set by the selling platform. Adjusting my p and p costs is not onerous, nor is it rocket science and people seem to be over complicating it. Keep the buyers happy, then ebay are happy, I make a nice tidy profit and everyone is OK.

motorguy

Cornucopia wrote: »

What's to stop you putting a note on the listing that the P&P includes a handling fee?

I've seen a lot of sellers putting in their listings that 'please bear in mind that our postage and packaging price includes the cost of the packaging, employing a member of staff to prep and dispatch the items, delivery to post office, etc, etc.' - or words similar anyway.

Also, a VAT registered company will have to pay VAT out of the postage price as it is a service they offer, even though they cannot reclaim a VAT element from Royal Mail, so on £3.95 postage they will pay 66p of VAT.

soolin

motorguy wrote: »

I've seen a lot of sellers putting in their listings that 'please bear in mind that our postage and packaging price includes the cost of the packaging, employing a member of staff to prep and dispatch the items, delivery to post office, etc, etc.' - or words similar anyway.

Also, a VAT registered company will have to pay VAT out of the postage price as it is a service they offer, even though they cannot reclaim a VAT element from Royal Mail, so on £3.95 postage they will pay 66p of VAT.

Those sellers usually have poor stars as stating all that nonsense about paying for staff is like a red rag to a bull to some buyers.

The easiest solution would be of course to just follow the US lead and have FVFs charged on the lot as it then won't matter where you put your handling costs.

ballisticbrian

I've seen a lot of sellers putting in their listings that 'please bear in mind that our postage and packaging price includes the cost of the packaging, employing a member of staff to prep and dispatch the items, delivery to post office, etc, etc.' - or words similar anyway.

Please remember though that buyers are just a guilty of voodoo economics.
I've had someone want to drive from two towns away to save just over a quid postage, and they just couldn't relate that it would cost them more in petrol. Like filling the fuel tank costs about the same each week, so each trip isn't costing anything. It's a strange world they must live in.

SpammyTheSpammer

Chrysalis loses this argument by Godwin's law:-

http://en.wikipedia.org/wiki/Godwin%27s_law

Cornucopia

For me, this argument just demonstrates that eBay is there for its own benefit (not the benefit of its customers - neither buyers or sellers).

Sellers are being pushed around by pointless rules about what is and isn't permissible in the face of highly arbitrary postage charges from the Post Office.

Buyers are being encouraged to be naive and petty in rating said postage charges as they are passed on.

It would be better to make buyers pay the eBay, Paypal and Postage fees explicitly, and then the auction/BIN price could be the price of the item plus any profit margin alone.

custardy

Cornucopia wrote: »

For me, this argument just demonstrates that eBay is there for its own benefit (not the benefit of its customers - neither buyers or sellers).

Sellers are being pushed around by pointless rules about what is and isn't permissible in the face of highly arbitrary postage charges from the Post Office.

Buyers are being encouraged to be naive and petty in rating said postage charges as they are passed on.

It would be better to make buyers pay the eBay, Paypal and Postage fees explicitly, and then the auction/BIN price could be the price of the item plus any profit margin alone.

and right back to the start
how do you define what the postage fees are?