We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
over charged on ebay postage. can I please have some good advice?
Comments
-
To sum up then:
Buyer enters into a contract with seller to buy a widget at a price plus an amount designated as Postage and Packing.
The definition of postage and packing differs between:
A. the legal definition (which is likely to be the highest amount)
B. the ebay definition (who also have a vested interest in getting the seller to keep the amount as low as possible)
C. the buyer's perception
The buyer's perception is always likely to be lower than A or B and revolves around stamp costs and what other sellers are charging.
To keep buyers happy, it is more important to focus on C. than B. or A.
That doesn't make buyers "correct", just powerful.
Sellers need to play the game, while knowing that this doesn't necessarily give buyers the "true" best deal, but the one which will (probably) make most buyers "feel the best".
And that's my final word on the roundabout thread.
That probably sums it up.:D
Although I am not sure about your definition against A.
And it doesn't make them incorrect either!! But still powerful.0 -
They would have to justify why those costs were considered by tham as legitimately part of the designation P&P. Your scenario above might cover it, but other add ons wouldn't.
My point was it would be easy to make any old thing up that would cut it.I disagree
It's not really something to disagree with, either you can demonstrate by quoting the relevant legislation were legality comes in it or notI don't need to exercise good judgement
This is my exact point and exactly what is wrong with retail today, especially online, no responsibility for actions, just buy whatever and demand the service randomly expected.
Decent, hard-working sellers deserve your custom, particularly if you want them to stick around and be there in the future to provide you with quality service again.
People who think they have no responsibility to exercise good judgement have right to complain at all in my opinion.
That doesn't just include P&P, that includes each aspect of the sale.In the game of chess you can never let your adversary see your pieces0 -
Did you know that you can't stop someone from complaining, whether justified or not?the_lunatic_is_in_my_head wrote: »
People who think they have no responsibility to exercise good judgement have right to complain at all in my opinion..0 -
Did you know that you can't stop someone from complaining, whether justified or not?
Obviously but this is a discussion, that's my opinion of the other posters actions.
I buy a lot online and I don't have many, if any at all, problem transactions. I wonder why that is?
If someone's aim is to find things to complain about then they can get on with it, if you want an easy, pleasant shopping experience think before you buy.In the game of chess you can never let your adversary see your pieces0 -
the_lunatic_is_in_my_head wrote: »My point was it would be easy to make any old thing up that would cut it.
You may have to be able to prove it though.the_lunatic_is_in_my_head wrote: »It's not really something to disagree with, either you can demonstrate by quoting the relevant legislation were legality comes in it or not
It is an implied term of sale that the amounts quoted for P&P are actually for those things, if that could not be demonstrated the contract can be voided. Simple contract law.the_lunatic_is_in_my_head wrote: »This is my exact point and exactly what is wrong with retail today, especially online, no responsibility for actions, just buy whatever and demand the service randomly expected.
It is not at all unreasonable to expect to pay the cost of postage and a small add on for packing.the_lunatic_is_in_my_head wrote: »Decent, hard-working sellers deserve your custom, particularly if you want them to stick around and be there in the future to provide you with quality service again.
I agree, but I would not categorise them thus if they routinely add on their (tax deductable) expenses to every sale in the P&P section.the_lunatic_is_in_my_head wrote: »People who think they have no responsibility to exercise good judgement have right to complain at all in my opinion.
I should also be able to expect sellers to exercise good judgement or does it only work one way? If they do not and the item is what I wish to buy I am quite within the rules of Ebay to rate accordingly.the_lunatic_is_in_my_head wrote: »That doesn't just include P&P, that includes each aspect of the sale.
I agree, it does, but if sellers ignore that and try to pull a fast one in whatever category they deserve to pay the price, and they do, increasingly.
We are never going to agree on this, but stars are hit/will continue to be hit if buyers perceive they are being overcharged for P&P. That is a fact.0 -
I should also be able to expect sellers to exercise good judgement or does it only work one way?
No it doesn't work one way, it works both ways as you exercise good judgement and the poor seller doesn't get your money, this in turn goes to a seller you deem to be acting appropriately, a very nice and fair balance for all parties as far as I can see.In the game of chess you can never let your adversary see your pieces0 -
the_lunatic_is_in_my_head wrote: »No it doesn't work one way, it works both ways as you exercise good judgement and the poor seller doesn't get your money, this in turn goes to a seller you deem to be acting appropriately, a very nice and fair balance for all parties as far as I can see.
The problem with that is I buy mainly designer clothes, so a specific garment will only be available in one place, not from multiple sellers.0 -
The only reason Ebay restrict postage costs is because they do not charge a fee on them.
A few years ago you would see items selling for 10p with £50.00 postage to get out of paying Ebay.0 -
The only reason Ebay restrict postage costs is because they do not charge a fee on them.
A few years ago you would see items selling for 10p with £50.00 postage to get out of paying Ebay.
You can still get things for 1p on Amazon but with a high postage cost.
They also do this on the shopping channels, charging £1.50 for the phone call and £7.99 delivery. So you have paid £9.49 before you start!0 -
Not at all. They charge fees on postage in the US and could quite easily introduce the same charges here. As I've said before on this thread they're likely to do so in the next 18 months.The only reason Ebay restrict postage costs is because they do not charge a fee on them.
(The majority of) customers don't like high or even any postage charges..0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards