over charged on ebay postage. can I please have some good advice?

Strapped

poet123 wrote: »

Profit should come from judicious buying and reselling at an enhanced price, not from inflating quantifiable costs.

Does "judicious reselling" include minimising the cost of sale? (ebay fees)

:silenced:

poet123

Strapped wrote: »

Does "judicious reselling" include minimising the cost of sale? (ebay fees)

:silenced:

No. It comes from having the business nous to spot a bargain and resell at a profit. Not from circumventing the system at a cost to your buyer.;)

Strapped

RFW wrote: »

Find me a successful company that sells online and has an inflated postage price.

Most clothes companies.

poet123

Strapped wrote: »

Most clothes companies.

Really, which? Most have that many freepost offers that people rarely pay for it.

dizzyrascal

poet123 wrote: »

Really, which? Most have that many freepost offers that people rarely pay for it.

Tesco Direct. Minimum postage £5 even for one small ink cartridge. Cartridge was cheaper than amazon but then not when they added the £5 at the end!!
Was quite shocked by this but now buy free p&p from Amazon.
M & S are also minimum postage price of £3.50 even if you buy a tiny scarf weighing a few grams

soolin

dizzyrascal wrote: »

Tesco Direct. Minimum postage £5 even for one small ink cartridge. Cartridge was cheaper than amazon but then not when they added the £5 at the end!!
Was quite shocked by this but now buy free p&p from Amazon.
M & S are also minimum postage price of £3.50 even if you buy a tiny scarf weighing a few grams

Free postage over £35 and I have never paid postage as there is always an offer on for free postage.

Tesdo direct is the same, I've never paid for delivery.

I bought some slippers yesterday from Amazon for my mother, £7.99 with free postage.

RFW

ballisticbrian wrote: »

A few of the things that I think are wrong with this debate:
No one has really agreed on what are excessive postage charges, so we don't know if you are talking about 2.99 or 10.99 for an item costing 2.40 postage.

It's what the buyer thinks it is, doesn't matter if it's a penny or £20, if your customer thinks they are being overcharged then you won't change their mind. Some people on this thread can't grasp that concept and want to thrash their customers until they believe that charging for their shoe leather in walking to the post office is more than fair.

RFW

dizzyrascal wrote: »

Tesco Direct. Minimum postage £5 even for one small ink cartridge. Cartridge was cheaper than amazon but then not when they added the £5 at the end!!
Was quite shocked by this but now buy free p&p from Amazon.
M & S are also minimum postage price of £3.50 even if you buy a tiny scarf weighing a few grams

They also offer free collect in store, as do Next and many other high street retailers. There aren't many, if any, successful, online only retailers who still overcharge on postage, it is no longer a good business model.
There are a few who offer credit facilities and already inflated prices but they're not really competing with others.

vacheron

Whenever I sell a large item on ebay I often employ a courier to collect the item from my house and deliver it to the customer.

• I agree to pay a fixed price and in return they deliver the item from my door to the buyers door.
• The price I pay will often consist of a cost to cover their incurred expenses and the cost of a third party "carrier" to do the actual delivery.
• Some courier services are more expensive than others for the same service.

If I use a direct carrier (Such as Parcelforce) they will charge more to collect the item from my door than if I drop it at the local post office. By the logic of some of the deluded posters on this thread I should argue to Royal Mail that they should charge me the same because apparently "getting the item from my house rather than the post office" costs nothing!

Perhaps the OP's seller is housebound or otherwise unable to post the item and pays a friend or neighbour a couple of pounds to drop the packages at the post office for them. Maybe they use a taxi driver to drop them off for them (which I have seen done before).

In the end it is my responsibility as the customer whether or not to pay a certain amount which is clearly stated at the time of ordering.

To argue the cost later based solely on the carrier charges is akin to me employing a courier service to deliver a parcel and then asking them to refund the difference later because I was somehow able to see what they paid the actual carrier!

ILW

good_advice wrote: »

Thank you for all your comments and advice.
I have read all and made my decision.

I told the seller I was not happy with the over price of £1.20 on the postage. I would however be keeping the dvd box set and taking no further action.
I then left positive feed back.

I thought that my best option and left positive as I like to try and find some good in everyone?

Lesson learnt to look at possible over charging of postage before buying.
Padded envelopes can be bought cheaply in several shops as members have said.
On some occasions the ebay goods I buy come in things like wrapped black bag or recycled envelopes.

Some people may use the words penny pincher. How many people like to pay more than what is correct postage? It is not to be used as part payment for a won bid. I would like to think the seller was not going out on a journey to post my one item at petrol expense. I would think it is one of several parcels, or errands to be done at the shops. Who knows?

What makes you think a seller should charge delivery and packaging at cost only?
Most businesses need to charge a mark up on all items.
As long as you know what it is up front, then it is not an overcharge.