over charged on ebay postage. can I please have some good advice?

plumface

poet123 wrote: »

Again, where does it say that you are obligated to pay more than the actual cost of postage and packing? I always pay if I win.

Am i missing something here?
You are (morally) obligated to pay for something you agreed to pay for, not moan about the cost(s) afterwards.

poet123

TrickyWicky wrote: »

It doesn't but it does make it clear the buyer should be aware of the postage charges before buying. I think that makes the buyer as guilty as the seller if they still buy and then claim they've been ripped off after.

Aware of the postage charges. means actual charges for postage, if it transpires after delivery that it did not cost that much that is negated.

ballisticbrian

Small local business that deliver, widgets, have one price if you go to their shop and pick it up, and the price with delivery.
Some other shops were feeling clever, so they said "our postage is free" and they put the cost of the delivery on the goods.
This really is a form of smoke and mirrors designed to out smart their competitors and potentially deceive customers.

Now customers can choose not only from different suppliers, but opt for delivery, even free delivery, where the cost of delivery is put on the goods.
eBay contains thousands of sellers, sometimes the same product can be obtained from many different sellers, with some postage on and others with the self same trick where the postage costs are absorbed into the product costs.
The only problem on eBay is there are many other costs, including a percentage of the sale price but not including postage goes to eBay. (although postage percentage is charged by paypal - seperate issue)

So unlike the market trader who simply gave his customers the choice of delivery and more expensive goods, sellers now have to think about the extra pence they will give to eBay for offering free postage.

And savvy buyers should be thinking, not "is this seller charging me too much postage?" but, "is this seller conning me into paying more by making the postage look cheaper by adding the cost of postage onto the item." and with multiple goods you may ask , "am I better off paying a flat rate for postage and getting everything I need under one roof than buying lots of seperate things each with postage added onto the cost of the goods."

plumface

Why cant these moaners just get a life.
You agreed a price, pay it and shut up!
You only moan on ebay because they give you the option to, you dont moan anywhere else because you know you will get nowhere.:p

poet123

plumface wrote: »

Am i missing something here?
You are (morally) obligated to pay for something you agreed to pay for, not moan about the cost(s) afterwards.

Yes, you are. If a charge is listed it should be the charge for that service; the listing shows postage and packing, nothing else, no parking, no labour costs, no petrol, just postage and packing. So the amount shown should be for that, if it isn't, the seller is in breach of contract. Which is why Ebay deploy the system they do.

poet123

plumface wrote: »

Why cant these moaners just get a life.
You agreed a price, pay it and shut up!
You only moan on ebay because they give you the option to, you dont moan anywhere else because you know you will get nowhere.:p

Cogent argument;)

plumface

poet123 wrote: »

Aware of the postage charges. means actual charges for postage, if it transpires after delivery that it did not cost that much that is negated.

Yawn.
How do you actually know the costs incurred by the seller?
Oh! sorry forgot the buyer knows everything and, anything above the stamp price (if the buyer actually knows the price) is ripping off the buyer.
Yet again the buyer is presuming, you have no idea of the actual cost yet you can guess and complain about it.

plumface

poet123 wrote: »

Yes, you are. If a charge is listed it should be the charge for that service; the listing shows postage and packing, nothing else, no parking, no labour costs, no petrol, just postage and packing. So the amount shown should be for that, if it isn't, the seller is in breach of contract. Which is why Ebay deploy the system they do.

You are making yourself look silly now.
P&P include (whether soolin agrees or not) should include ALL costs in getting the item to the buyer.THAT MEANS EVERYTHING (not the coffee!)
Breach of contract, you utter, utter baffoon.

poet123

plumface wrote: »

You are making yourself look silly now.
P&P include (whether soolin agrees or not) should include ALL costs in getting the item to the buyer.THAT MEANS EVERYTHING (not the coffee!)
Breach of contract, you utter, utter baffoon.

Actually, my dear, it is you who are the buffoon. :rotfl:Lovely old word!!

Legally, P&P is just that, not any old charge you care to add into the mix.....but ignorance is no defense in law or in the Ebay arena, and will be "punished" by way of low stars.

Ralph-y

sorry even if your argument is correct re the P&P charges, agreeing to a sale then afterwards backing out / complaining / neg'ing is as wrong!

There used to be an old saying .... erm ....
two wrongs ........ can't remeber the rest.

Ralph:cool: