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Can I claim from credit card

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  • Kurt_Hamster
    Kurt_Hamster Posts: 791 Forumite
    Who says she has to take them all on simultaneously?
    Hamsters have no tact and diplomacy, nor do they want any.
  • wee_V_2
    wee_V_2 Posts: 27 Forumite
    True enough - if she got the £80 back for this one, then she'll have money to take others to small claims.
  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    wee_V wrote: »
    Are the credit card companies paying the whole amount if you take them to small claims, even though the OFT says £12 is fair? What are people's experiences of this?

    We, like countless others, have taken Capital One to court, and they paid out the whole amount including court costs and interest.
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • beckied
    beckied Posts: 151 Forumite
    Beate wrote: »
    We, like countless others, have taken Capital One to court, and they paid out the whole amount including court costs and interest.

    This is really inspiring and just the bit of info i have been after i have a capital one account and have claimed for £1300. they came back with an offer saying that there charges were fair but we would recieve £382. i thought that this is much less than i expected (without sounding to greedy) but felt what they were saying about there £12.00 charges put me off a bit can i just ask how long did the whole process take? and would you advise me to go further?
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Best to check the Capital One thread, you'll find it linked in the Reclaim Help Thread along with all the main bank threads and other useful information.
  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    My OH's claim took roughly 3 months from start to finish including requesting the statements (which came in record time), and I can only say go for it!

    But Edinburghlass is right, for a more complete picture the Cap1 thread is great - everyone's situation is a little different after all.
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • mitsi_2
    mitsi_2 Posts: 1 Newbie
    wrote my first letter to reclaim charges from my credit card totalling £295.00, had a letter back off HSBC basically saying
    " they are not prepared to make any refund of charges due to they disagree with the OFT findings and although they have reduced its charges for the future,these changes do not affect charges already applied".:confused:

    what do I do now?

    cheers
  • beckied
    beckied Posts: 151 Forumite
    I think you you need to send your second letter threatning court action if that doesnt work take them to court!!
  • Stephen_Leak
    Stephen_Leak Posts: 8,762 Forumite
    1,000 Posts Combo Breaker
    wee_V wrote: »
    True enough - if she got the £80 back for this one, then she'll have money to take others to small claims.

    Don't forget that even the £12 is "extravagantly" higher than their costs of automatically adminstrating a late payment. All that happens is that the charge (sorry, fee!) is added to your account. You don't even get a letter.

    Use one claim to fund the others. Now that's charge reclaiming in true MSE style!

    And by the time you get to claim number 8, you'll be more than a match for the CCC involved. I nearly (but not quite!) feel sorry for them.
    The acquisition of wealth is no longer the driving force in my life. :)
  • wee_V_2
    wee_V_2 Posts: 27 Forumite
    Thanks, you have all inspired me to tell my friend to keep at it and take them to court if need be. Any money she can get back will help pay off some of her debts (which these banks/CCCs helped her to accrue in the first place!!!)

    How on earth does 1 person manage to get 7 credit cards. It's CRAZY!!!!! :mad:
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