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eBay seller concert ticket refund...
Comments
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Clearly avoid doing business with you!
if you purchased a item on-line and all that arrived was a empty box and you were offered half of what you paid as a refund, you be happy at that ? Its the same point really.
Its not the same, but anyway if someone is going to rip you off from the outset, then there is not much we can do is there.0 -
Always listing tickets and oddly clocks?
If they sell tickets as a business it doesn't matter how you've paid, any applicable consumer rights would apply.
Unfortunately I don't know what they might be with regards to tickets for a cancelled concert but you could try your local CAB for advise or call your council's consumer protection dept.
There's a poster on the eBay forum (on eBay itself rather than here) who knows a lot about consumer rights, a post there might gain some more knowledge.
Which consumer advice says you are entitled to the face value but is in reference to buying from the organiser:
http://www.which.co.uk/consumer-rights/problem/can-i-get-a-refund-on-my-ticket-/
I'm not sure why people think it's OK for the seller to profit from this situation, seller refunds in full so OP is back to square one, organiser refunds seller what they paid and seller is back to square one, that is what's moral in my view, whether the law supports this remains to be demonstrated on this thread which appears to be full of opinions presented as a fact that OP isn't entitled to a full refund.In the game of chess you can never let your adversary see your pieces0 -
Are the tickets transferable?One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.0
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halibut2209 wrote: »Are the tickets transferable?
No but of course the buyer didn't bother checking that.0 -
A few years ago I bought tickets on ebay for less than face value. After I bought them, the concert was rescheduled to a later date. The seller then contacted me and demanded to have the tickets back and give me a refund as she could make the new date. Does OP think I should have given the seller the tickets back? Or, was it a case of we agreed a price and the tickets were now mine?
Same principles apply.0 -
Having bought the tickets, they are now yours.A few years ago I bought tickets on ebay for less than face value. After I bought them, the concert was rescheduled to a later date. The seller then contacted me and demanded to have the tickets back and give me a refund as she could make the new date. Does OP think I should have given the seller the tickets back? Or, was it a case of we agreed a price and the tickets were now mine?
Same principles apply.
I do not believe that your situation is any different to me selling (say) camera I no longer have a use for, but discovering a use for it after having sold it, and then demanding it back for a refund.0 -
A few years ago I bought tickets on ebay for less than face value. After I bought them, the concert was rescheduled to a later date. The seller then contacted me and demanded to have the tickets back and give me a refund as she could make the new date. Does OP think I should have given the seller the tickets back? Or, was it a case of we agreed a price and the tickets were now mine?
Same principles apply.
How is it the same when she got to keep the money you paid for the tickets? Why do people keep coming up with absurd and different examples?
The seller wants to keep half the ticket price for doing nothing! If this refund goes ahead what exactly has the OP paid the extra £££ for?
Madness and its greedy i would do everything in my power to make life hard for the seller if it was me.0 -
How is it the same when she got to keep the money you paid for the tickets? Why do people keep coming up with absurd and different examples?
The seller wants to keep half the ticket price for doing nothing! If this refund goes ahead what exactly has the OP paid the extra £££ for?
Madness and its greedy i would do everything in my power to make life hard for the seller if it was me.
The seller made a sale.
The sale was risky due to the buyer a) buying tickets that were non-transferable b) buying from an individual and not an authorised ticket seller/reseller c) buying outside of eBay and d) paying above face value for an event where the show is not always guaranteed to go on.
The buyer has no right whatsoever to a refund of any kind as it was a private sale. The buyer took the risk and lost.
For example, I sell an item privately for £100 more than its retail price due to there being demand for it as it is discontinued. The iPad breaks after 3 months. I didn't sell it in a business capacity, and therefore the customer has no statutory rights with me. However, as I still have the original receipt, I agree to take it back to the store, who offer me a refund of the RRP. I then pass that refund onto the seller. I wasn't obligated to, but I did, and the seller at least got back price paid minus £100. I'm sure in that case the seller would be very grateful that they at least recovered some money.
This situation is the same here. The seller is well within their rights to tell the Buyer to go swivel, but is going above and beyond by offering the buyer the refund that they received from the ticket agent. If the seller were greedy, they'd look up the buyer's rights, and then think "sod it, I owe them nothing" and sit back happy with the sale value and the refund in their pocket.
If you accept the offer, deal done, you can't try and claim more later.
If you try and fight the offer, the seller can withdraw the offer and the buyer will be left with some very expensive pieces of card.0 -
If this refund goes ahead what exactly has the OP paid the extra £££ for?
Madness and its greedy i would do everything in my power to make life hard for the seller if it was me.
The extra money was paid to get a ticket that was no longer available from the box office. The buyer took a gamble and lost. The best way to make life harder for the seller is not to buy from touts in the first place.0
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