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eBay seller concert ticket refund...
Comments
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The seller is being fair by refunding the face value, as this is all they got back.
Unfortunately, buying tickets from an unauthorised reseller will always be a risk. If you do buy tickets online, always buy from a seller who offers full refunds in the event of a cancellation, and do so through a trusted medium (like eBay & PayPal)
It's actually against the Ticket Factory's (LG Arena's ticket agent) T&Cs to resell the tickets, and buying them is a risk in itself as the tickets could be voided.
From their T&Cs
The fact is, every time you buy from a tout you're taking a big risk. This time it didn't pay off.
Ok something useful. If its against the terms and conditions of the ticket issuer would a court see it as fair gain, take your risks?0 -
Oh I agree people should be accountable, but you also have to be realistic. You can cut off your nose to spite your face as It were and take them to court, you could win, but that still doesn't mean they will pay. Then you need to get a debt collector to get the money which you will then need to pay for too.
As a matter of Interest what terms did you agree with the people you bought off as to what would happen if the concert was cancelled?
As had you done this through eBay you would have had refund terms agreed, so curious what you agreed for offline?
To be honest I'm more surprised the seller responded to you in the first place...
I am surprised she replied too, especially via her ebay account, hoping this will incriminate her to eBay over listing policy.
My friend only agreed the delivery terms and the price and confirmed the tickets were the real deal. Nothing about if this should happen, but as the sale is completed outside of ebay not going to make any difference, be interesting what eBay would come back with if it was seen as the seller should not have been selling the tickets in the first place...anyway beats me why anyone would pay £210 for seats to see bloody PINK0 -
They'll get a slap on the wrists at best. Most likely a policy infraction flag for a period, not much more I wouldn't expect.0
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Ok something useful. If its against the terms and conditions of the ticket issuer would a court see it as fair gain, take your risks?
No-one can tell you what a court would or wouldn't say unless it's clearly defined in the law. On the balance of probabilities though, it could go either way in this case, although as the seller sold away from eBay and not as a business but as a personal transaction, I'd say that it's likely to be seen as a) buyer beware and b) the seller has already offered more than they need to.0 -
How many flags before action I wonder. We have another 2 ebay members with the seller agreeing sales outside of listing...
It depends. The buyer could also face an infraction for buying outside eBay, as it appears to have been a mutual arrangement and not necessarily the seller's initial intent to sell outside of eBay. You can always report it, but at worst, the seller will get suspended and just set up a new account.0 -
It depends. The buyer could also face an infraction for buying outside eBay, as it appears to have been a mutual arrangement and not necessarily the seller's initial intent to sell outside of eBay. You can always report it, but at worst, the seller will get suspended and just set up a new account.
Interesting point, the buyer would also get a slap on the wrists, and if I were eBay I'd hit the buyer more than the seller in this case, as the saying goes don't bite the hand that feeds you, a power seller is unlikely to be slapped that hard given that this really wasn't anything to do with eBay...0 -
No-one can tell you what a court would or wouldn't say unless it's clearly defined in the law. On the balance of probabilities though, it could go either way in this case, although as the seller sold away from eBay and not as a business but as a personal transaction, I'd say that it's likely to be seen as a) buyer beware and b) the seller has already offered more than they need to.
Hmmm good point. I think if it was me I would pursue the case just to make a point and annoy the other party, but then I like a argument especially on a moral standing.0 -
Interesting point, the buyer would also get a slap on the wrists, and if I were eBay I'd hit the buyer more than the seller in this case, as the saying goes don't bite the hand that feeds you, a power seller is unlikely to be slapped that hard given that this really wasn't anything to do with eBay...
you would think that eBay would back its sellers, but most of its protection policy is stacked in favour of the buyer, buyers can pretty much claim anything and ebay agrees the case in their favour, unless you the seller can put a water tight case up. Most sellers just give in to avoid poor feedback, which they get half the time however they resolve the issue..0 -
Interesting point, the buyer would also get a slap on the wrists, and if I were eBay I'd hit the buyer more than the seller in this case, as the saying goes don't bite the hand that feeds you, a power seller is unlikely to be slapped that hard given that this really wasn't anything to do with eBay...
But if they're advertising on eBay and concluding the sales outside of eBay, that's clear fee avoidance, which eBay do NOT take kindly to at all. The buyer completed the purchase, and merely followed the sellers instructions regarding payment. Also, if she's "taken over the eBay account from a friend" then she's broken the eBay T&Cs there too, and probably isn't the person who gained Power Seller status in the first place.
I'd definitely report to eBay and try to initiate a claim through Paypal exactly as you would if you purchased through eBay's normal channels. As a buyer, my stance would be that that was my intent all along, and the seller has clearly defrauded both me and eBay by instructing me to make payment outside eBay.0
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