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Horrible customer experience

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Comments

  • cassidy0111
    cassidy0111 Posts: 339 Forumite
    goater78 wrote: »
    If they hadn't been grabbed why do you think they took a photo of the mark on their arm? And how did you think that mark occurred? Magic?

    Yeah goater, I was grabbed and spun round as a result and then held by my arm.
    Debt now £48,000 in the form of a mortgage :o
  • Valli
    Valli Posts: 26,172
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    Fair enough - I'd have been furious if this had happened to me; I doubt I'd be posting so rationally!
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • System
    System Posts: 178,493
    10,000 Posts Photogenic Name Dropper
    Community Admin
    Valli wrote: »
    Since the OP offered no explanation and I'm not psychic...

    You mean apart from the fact she said she had been assaulted......
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • cassidy0111
    cassidy0111 Posts: 339 Forumite
    Valli wrote: »
    Fair enough - I'd have been furious if this had happened to me; I doubt I'd be posting so rationally!

    I was more upset than furious at the time although I have calmed down now and I am now angry but with purpose!
    Debt now £48,000 in the form of a mortgage :o
  • cassidy0111
    cassidy0111 Posts: 339 Forumite
    goater78 wrote: »
    You mean apart from the fact she said she had been assaulted......

    I'm a HE. Was some Gillette Mach 3s I was looking to buy!
    Debt now £48,000 in the form of a mortgage :o
  • System
    System Posts: 178,493
    10,000 Posts Photogenic Name Dropper
    Community Admin
    I'm a HE. Was some Gillette Mach 3s I was looking to buy!

    Good times :) I assumed you were buying a lady shave ;)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • cassidy0111
    cassidy0111 Posts: 339 Forumite
    goater78 wrote: »
    Good times :) I assumed you were buying a lady shave ;)

    Was for my face only!!!
    Debt now £48,000 in the form of a mortgage :o
  • ceebeeby
    ceebeeby Posts: 4,357
    Part of the Furniture
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    Am sorry that this happened to you.
    Also, I'm not usually so pc but wondered why it mattered that the race of the pharmacist was relevant when the other staff's wasn't?
    Not meant to be picky as you've obviously already had an awful day!!
    Hope u get it sorted
  • cassidy0111
    cassidy0111 Posts: 339 Forumite
    ceebeeby wrote: »
    Am sorry that this happened to you.
    Also, I'm not usually so pc but wondered why it mattered that the race of the pharmacist was relevant when the other staff's wasn't?
    Not meant to be picky as you've obviously already had an awful day!!
    Hope u get it sorted

    Was simply a statement of fact.
    Debt now £48,000 in the form of a mortgage :o
  • ceebeeby wrote: »
    Also, I'm not usually so pc but wondered why it mattered that the race of the pharmacist was relevant when the other staff's wasn't?

    It could be a relevant comment due to this:
    The manager/pharmacist realised that I was not going to leave and made a phone calllink3.gif in another language which I assume related to the issue judging by her body language.

    The OP was pointing out that a phone call was made which related to the problem at hand, and due to the nationality of the manager and the language being used, they were not privy to what was being said.
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