Horrible customer experience

Georgiegirl256

goater78 wrote: »

I think we're close to a figure......

Oooo good! :T

battleborn

MamaMoo wrote: »

Hello and welcome to the "Praise, Vents and Warnings" board. We come here to praise, vent and warn.

Warning: as we are fortunate to live in a developed country, some vents demonstrate what are known as "first world problems". If you don't like it, thanks to your freedom you can ignore the thread or the board as a whole.

I've been quite interested in this thread as a similar thing happened to myself and a friend. We'd been looking at hair dyes in boots, couldn't find the one we were after (although we picked up many a box to look at the colour charts). We went to leave and each got grabbed by a seperate security guard. We were froarched down to their office, ha our bags taken and searched, and when nothing was found we were let go, although we were accused a lot first.

As two teenage girls, we had make-up in our bags. Despite us not having been near the make-up section, and the fact it was mostly Superdrug's Miss Sporty make-up, we were still made to explain where we bought it. We had to point out that a) Boots didn't sell this brand of make-up and b) it was all used, worn down stuff, definitely not just nicked.

No apology, nothing, just a lot of accusations including we knew we were going to be stopped so we ditched the goods (despite CCTV showing us looking at boxes then replacing them) and that we "looked like shoplifters" (Two 16 year old girls in dresses, tiaras and fairy wings on our way to a party later that night...)

Even when we were finally let go, we were escorted out like criminals...

We never made a complaint as we were both a little shaken up, but having read your thread I wish we had, just to see those arrogant gits apologise!

You receieved disgraceful treatment.

Go in there again and acidentally bump into him really really hard, or trip him up.:beer:

kezzygirl

pmsl he is not playing ball with us

cassidy0111

Money-Saving-King wrote: »

Cassidy will probably want payment to give out the answer to that! :rotfl:

Haha- I am not money obsessed!

cassidy0111

battleborn wrote: »

You receieved disgraceful treatment.

Go in there again and acidentally bump into him really really hard, or trip him up.:beer:

Not sure he works there any more!

Oldfatgrumpy

ILW wrote: »

Made a "visible mark" on your arm.
Hardly attempted murder.

Try making a visible mark on the arm of a police officer and see whether it's taken seriously? I suspect it would land you in court.

pmduk

Oldfatgrumpy wrote: »

Try making a visible mark on the arm of a police officer and see whether it's taken seriously? I suspect it would land you in court.

or on the ground suffering from pepper spray!

Gordon_Hose

Hate reading threads consisting of multiple pages with interest, waiting to find out how it was resolved...

Then nothing!

pmduk

We know the op got a monetary settlement. What more is there for us to know? The amount received by the OP is none of our business

Gordon_Hose

Speak for yourself, I'm interested in what they offered to resolve the complaint. How they made someone, ready to go to the Police, go away.