Horrible customer experience

Azari

pmduk wrote: »

I was taught that the only acceptable proof was actually witnessing the offence.

Yes, but according to security staff who have posted here, that alone is not enough in many establishments.

Amongst other 'extra' requirements the staff in question must have had continuous visual contact with the suspected shoplifter from the time they were observed 'taking' the item(s).

In the end it's a matter for the shop management and staff to strike a sensible balance. Too aggressive and they may end up on charges themselves - too wary and they will lose a lot of stock.

And, of course, it all comes down to whether they find evidence of theft. If they do, what a priori proof they had is irrelevant.

pmduk

Either way the point I was responding to, ie any citizen may detain another is inaccurate.

pmduk

RuthnJasper wrote: »

157 (and now 158) posts on THIS?!? Seriously?!

There are earthquakes, genuine suffering, terrorism, floods, extreme weather, etc... in the world.

A sense of perspective, please. The store detective in the original post is a human. Humans make mistakes. So chalk it down to experience and let it go!

Sorry, Ruth on this occasion I disagree, whilst it isn't the most important issue at the moment, it is still important.

Take your argument to it's logical extension there'd be an empty forum!

getzls

cassidy0111 wrote: »

No-one forced you to read the thread!

I'm still reading it.

I'm a glutton for punishment.:p

getzls

As MamaMoo's post shows there are some stupid people working as Security Guards. With even a little bit of training they should know not to do that.

Pmduk makes the point about witnessing the theft and Azari a good point about keeping the thief in sight, which is not always possible.

They can and do leave the item down again so a Guard has to be very careful.

If i'm not 100% sure i let them go.
In 13 years as a Security Guard i have never made a wrong call. O.K. i'm sure i have let many more leave with goods.

cassidy0111

OK, how shall I put this? Everything is now literally "£sorted£" so I can now answer any questions!

kezzygirl

how much?!!!

Money-Saving-King

kezzygirl wrote: »

how much?!!!

Cassidy will probably want payment to give out the answer to that! :rotfl:

Georgiegirl256

Oh my....is this thread still going? :rotfl:

System

I think we're close to a figure......