Nationwide Flexplus account - feedback

mutley74

MoneyMate wrote: »

xylophone wrote: »

Are you looking for the Flexdirect?
http://www.nationwide.co.uk/current_account/flexdirect/default.htm?intcmp=Intcmp_2120[/

FlexPlus includes great insurance cover and benefits for you and your family. If you drive a car, own a mobile phone or love to travel, a FlexPlus current account could provide you and your family with insurance cover for just £10 a month.

To see if you could save, try our calculator to add up what you currently spend on insurance and breakdown cover. If it is more than £10 a month then you could be saving with. :beer:

if you take into account the interest on the £2,500 high interest allowance it works out at about £5 per month!:rotfl:

I suspect the greedy directors at Nationwide will change this sometime..

innovate

mutley74 wrote:

I suspect the greedy directors at Nationwide will change this sometime..

Why do you suspect that? And how do you expect they change it?

reclusive46

mutley74 wrote: »

MoneyMate wrote: »

if you take into account the interest on the £2,500 high interest allowance it works out at about £5 per month!:rotfl:

I suspect the greedy directors at Nationwide will change this sometime..

It is a building society so not as though they have to impress shareholders.

TheEffect

I do not use Nationwide as my main account, but the Flex Plus is a great packaged account in my opinion.

I travel quite often and save a fortune in free withdrawals abroad.

littlemissbossy

KGM wrote: »

I've got a basic (joint) Nationwide account and have been trying to upgrade to FlexPlus but have been getting this message all this week:

We're sorry
Hi there. We’re really sorry but we can’t offer you an upgrade online at the moment.

To upgrade your account you’ll need to:

Give us a call on 08457 30 20 10 or
Pop in to your nearest branch
Close this message to return to Online Banking

So I call the number, and they can't do it over the phone as it's a joint account. So I've got to go to the bank, and from what I gather, listen to the insurance cover been read out for 20-25 minutes. I'll not be able to pay attention, never mind the two kids we'll be bringing along!

Anyone else having the same problem, or more importantly, overcome it? Thanks

Hello

I know your post is a few days old and you may be sorted out now but.... I had the same message around the same time, I tried to upgrade online again today and it worked a treat.

HTH

stejobeth

My daughter was looking at upgrading to this account purely for the 3% interest, mobile and holiday insurance and the breakdown cover. But we've just noticed in the small print you have to be 18 (she's not till April). Is there any way around this? For example if she did without the overdraft (she doesn't want this anyway). The answers probably no but thought I would ask .
Thanks

veryintrigued

stejobeth wrote: »

My daughter was looking at upgrading to this account purely for the 3% interest, mobile and holiday insurance and the breakdown cover. But we've just noticed in the small print you have to be 18 (she's not till April). Is there any way around this? For example if she did without the overdraft (she doesn't want this anyway). The answers probably no but thought I would ask .
Thanks

Wait until April and hope its still there?

synergy213

I am very unhappy with the FlexPlus Mobile Phone insurance managed by Lifestyle. I will not recommend this to anyone and rather getting so much annoyed that I am thinking of leaving Nationwide.

You can not think of living without your smartphone. My phone got damaged on Sunday I sent on Monday, 20th for Tuesday 1pm delivery. It is now Wed 29 and I have been told that this is posted today and i could get in 1-3 working days.

Other insurance repair or replace in 2-3 working days. I am not sure how Nationwide treat customers by chosing a bad partner for Insurance.

Issues
1.] They received phone on Tuesday but only until Wednesday they said we acknowledge your claim and will allocate an engineer next day Thursday, they will take 3 working days which will start next day - friday, monday, tuesday.

I called interim to check what is the status and was informed to wait patiently until end of 3 working days. I called today Wednesday morning, dispatched today may take 1-3 working days.

If i would be Lloyds TSB, Barclays customer and paying £10 per month, will have got this sorted Wednesday last week with receiving 2 calls to check everything is ok.

I just hope the issue is resolved when i get the phone sometime this week.

One thing is for sure, I am leaving Nationwide very soon

itsmewoody

I am generally a happy nationwide customer. Will multiple products with them:

• FlexPlus Account
• Select Credit Card
• Mortgage

The phone insurance however is a joke and should be used with caution.

I had the misfortune of throwing my iPhone across the drive and breaking the screen. So called upon the insurance. The claim was approved over the phone and I printed the sheet and sent the phone off. After this it all started to go wrong...

Ridiculous process for mobile repairs. No communication about claim, not dealt with in the given timescales, then sent different colour replacement back. Only found out when opening and no process for return and receiving old broken phone back.

Been through complete complaints process and at each stage just referred me to T&C's stating that colour was not covered and refused to accept that their process wasn't customer focussed. Happy to hide behind Nationwide's brand name with no Twitter account to shame them on!

No option to return phone and get original back, no option for exchange, no willingness to accept that there is anything wrong with the process.

DAVID425

Nationwide phones not working giving a recorded message
Has any one had experance of up grading
31 day to 90 day stay
75 to 81 years of age
:j