Topcashback Questions & Answers

TopCashBack_Company_Representative

Hey everyone,

A very busy Black Friday here at TopCashback HQ.

@B_M - with this merchant you will be eligible for the 30% top up once the Highest Cashback Guarantee has been approved.

@Yorkshire Pud - If you would like me to look at your claim please do email me at mse@topcashback.co.uk so I can assist.

Best wishes,
Matt

B_M

TopCashBack_Company_Representative wrote: »

Hey everyone,

A very busy Black Friday here at TopCashback HQ.

@B_M - with this merchant you will be eligible for the 30% top up once the Highest Cashback Guarantee has been approved.

Busy day? Have you lot been putting up the Xmas decorations?

Thanks for the confirmation Matt. Purchase made via TCB and highest claim in. Tracked fairly quickly.
Same issue with Zalando, even with the 30% top up, Quidco's rate was superior. But, went via TCB and another claim in.

keiran

Re - very.co.uk

There's a ""TopCashback New Member Deal - £10+ Spend"" giving £15 cashback

Does this mean new member of TCB , or of very.co.uk??

pinkprincess39

I just logged in to TCB andf there was a £5 payout from them saying "incentive" Anyone else get this or can tell me what it is?

Yorkshire_Pud

Yorkshire_Pud wrote: »

bristolleedsfan wrote: »

A couple of folks affected by the Co op Bank NoTopCashback fiasco have now posted replies from TCB about their so called missing cashback claims (they weren't missing until Co op Declined them) saying can't be traced as through TCB. So how could they be declined if they didnt track through TCB?

One day we will get somewhere with this but not so far!:cool:

My co op bank CB has reverted to Confirmed again after going through the missing cashback process. Good news for me at least. No communication received, just noticed it in my earnings list.

jenniewb

Can someone from TCB please help? I made an order of over £70 from M&S about 3 weeks ago. I used TCB and got the usual pop-up telling me everything had tracked as I went through the link but as yet, no cashback, it's not even showing in my account.


I have now sent through 2 tickets to ask about this but I have had no reply and am not sure what else to do, why are you ignoring my ticket requests?

Hannah_17

Looking for a response from TopCashback please ....

I'm trying to withdraw the credit I've collected on my account over this past year but every time I try to I am redirected to a log in page and it's not letting me log in. I know my password is correct, I have reset it and it is correct. I'm then having the same problem again (having to re-log in but unable to) when trying to submit a contact form. I've withdrawn money before and never had a problem and I am now getting very frustrated with the website.
Please can somebody help and sort out your security problem ... it's currently so secure, I can't even log into my own account, even with the correct details :mad:

bristolleedsfan

Yorkshire_Pud wrote: »

Yorkshire_Pud wrote: »

My co op bank CB has reverted to Confirmed again after going through the missing cashback process. Good news for me at least. No communication received, just noticed it in my earnings list.

Snap :j

I always thought that their should be a word beginning with "S" in front of Topcashback, word I have been thinking of is "Super" :rotfl:

Missing cashback claim shows as still at waiting for merchant status which indicates that TCB have themselves changed what had become confirmed to declined back to confirmed status en-masse

Tarisa

Hello, I've had the National Lottery £27 pending on my account since the 24th of August. The estimated payable hasn't changed in the last month at least, it just says 7 weeks. Is there any reason why this is still taking so long to sort out?

Yorkshire_Pud

Yorkshire_Pud wrote: »

Yorkshire_Pud wrote: »

My co op bank CB has reverted to Confirmed again after going through the missing cashback process. Good news for me at least. No communication received, just noticed it in my earnings list.

I just checked my TCB missing cashback claim log and it has changed from Waiting for Merchant to Waiting for TopCashback.

Matt does this mean TCB has the funds now to pay me!?:)