Cancelled Subscription via Paypal - Can I be forced to pay?

Eversir

Very interesting - what browser/device where you using at the time?

Slowhand

Eversir wrote: »

Very interesting - what browser/device where you using at the time?

Internet Explorer 9 on a laptop. I don't honestly believe people have been scammed. It tells you in clear type what to do.

gb12345

imoneyop wrote: »

Why should any one trust you with their personal details? You could be anyone - there is no proof that you are actually a victim of this "scam". You could be harvesting email addresses and personal details for some dubious reason.

How true, a standard scammer tactic - latch on to some genuine victims and pretend to be one of them to gain their trust. Make some offer that needs their personal details and then fleece them further. Or a company insider trying to dig up the dirt on those who are complaining about them.

If I remember correctly, there was a similar situation some months back with a wine scam thread. Some new poster turned up pretending to offer assistance and asking victims to contact them. The whole thread was eventually deleted by the admin - perhaps that is cladcat6's aim - damage limitation?

dalesrider

Eversir wrote: »

Before anybody goes tarring everyone with the same brush over a single person's actions, it's worthwhile pointing out there are no less than 14 people that have reported the same problems with the same company within the space of three weeks or so. And heck, they're just the ones that have bothered reporting it.

I think there comes a point where common sense has to step-in and really has to ask the question - why does this situation keep repeating itself? And really, given the evidence presented, the only viable answer to that is there is an inherent problem with the way they a) present their terms and conditions to the user and b) their (non-existent) cancellation process.

This is NOT a attack on you...

14 people over 3 weeks....This is small fry.

I can mention face creams, diet pills etc.... I can deal with more than that in ONE DAY.....
That is just me, NOT the whole department or the rest of the banking system.
Mostly due to people not reading what they are agreeing too.

Fact is the EU implemented PSD which as far as we goes overrides a retailer T/C and your right on how to cancel a agreement.
Other people disagree with this, but as someone who deals with PSD on a daily basis. This is how it appears.
So this need taking to court to be ruled on. It may in the end need taking ALL THE WAY to the EU....:eek:

Personally cancelling payment, is not the same as cancelling the contract.

Eversir wrote: »

Some people do get scammed, some don't - that's fact.

Very true. Often is not a reflection on the person being scammed (hate that word) as scam is not the case more often than not.
Just very well worded advertising, that people think of in the way they want, not as it should be. :cool:

imoneyop

dalesrider wrote: »

Fact is the EU implemented PSD which as far as we goes overrides a retailer T/C and your right on how to cancel a agreement.
Other people disagree with this, but as someone who deals with PSD on a daily basis. This is how it appears.
So this need taking to court to be ruled on. It may in the end need taking ALL THE WAY to the EU....:eek:

Personally cancelling payment, is not the same as cancelling the contract.

Yet another example of the out of touch lawmakers in the EU not thinking through what they are implementing.

How can notifying a third party that you wish to terminate a contract have any bearing on a contract between two parties. The means of payment has been removed, but not the liability for the payment.

Next we'll be getting pay day loan borrowers saying they don't owe their lender any money because they cancelled the contract by advising their bank to cancel the CPA.

As you say - needs to go to court, but until then a contract is a contract.

Eversir

In any case, regardless of "fault" - this thread is quickly getting off-topic.

Would appreciate if maturity could be shown to leave things where they are now; it would be a shame for this topic to get locked by a mod as it is a good resource for others who have fallen victim to the same thing.

This includes you cladcat6; bickering isn't going to help anyone.

cladcat6

oh god I'm not at this stage yet, did you ask solicitor?

Slowhand

Eversir wrote: »

In any case, regardless of "fault" - this thread is quickly getting off-topic.

Would appreciate if maturity could be shown to leave things where they are now; it would be a shame for this topic to get locked by a mod as it is a good resource for others who have fallen victim to the same thing.

This includes you cladcat6; bickering isn't going to help anyone.

Eversir, I understand where you are coming from but you are 'emotionally/financially' involved in the situation. People like myself who have nothing to gain or lose financially have looked at the website and disagree with you. I think someone early on in the thread mentioned that they were able to negotiate a reduced payment (£57 for 3 months). I suggest you and the others affected try to do so to. By and large the advice people get on this board is correct. Don't just 'listen' to those who are in the same boat as you.

Danie1le

Absters wrote: »

I will try the CAB on Monday, but they were useless with my original problem, so can't see them being much help now.

The CAB referred me onto the Citizens Advice Consumer Service who referred me to the Legal Ombundsman who referred me back to the CAB Consumer Service.

They advised me that the Legal Care T&C's could be seen as unenforceable in the eyes of the law because any T&C's for services offered should be easily and publicly accessible on their website for use by the media, for example. The T&C's for LegalCare's services are ONLY accessible by gong through the sign up process.

Furthermore, during the sign up process, while it may be clear that the T&C's are available to download, it is NOT clear that these differentiate or contain further conditions from those set out on every page of their website. Some people may go on to read them, but I and many others ticked the box in good faith that the T&C's we had already read (on their website) were the terms we were agreeing to.

I have also been advised similar in an initial consultation with a local solicitor who told me that Legal Care are unlikely to win on these grounds should it go to court.

What is becoming clear to me as this thread goes on is that the growing number of people having getting caught out here clearly highlights that there are problems and the fact that LegalCare are making some changes to their website further adds to this.

These are all points which have formed the basis of my communications with Paul Careless - points he has avoided twice now.

Slowhand

Danie1le can you demonstrate and prove what changes have been made to the legalcare website?