Find The Cheapest Broadband Article Discussion Area

coachwise

I have a freeserve.co.uk email address with wanadoo and what deters me from switching is having to change email address.I have recently converted to run this email address on mozilla thunderbird.Is there a way I can move from wanadoo and keep the same email address. I have received different advice from ISP's.
Can anyone help,please.:j

uncletupelo

Some ISP's will keep your mailbox alive, and thus your address, as long as you keep the account active. All you need to do is access Wanadoo via a dial-up connection once every 30, 60 or 90 days. You will have to check with them if they have such a policy and what the timescales are. Just say you are going abroad or something.

If you want my best advice. Take this chance to bite the bullet and get an email address not linked to an ISP. At its most basic level this can be Google Mail. I use Googel Mail and its perfect. Never had a problem and I can jump to any ISP I want. Google Mail is free.

All you do is get the Google Mail just now and get your account active. Then email everyone in your address book and tell them your address is changing. Monitor your incoming email to see all the different companies/sites that you use your Wanadoo mail with, and go to each site and change your personal details to your new Google Mail. Have both of them running side by side so you do not lose anything then when you are ready...make the move from Wanadoo.

Hope this helps

eastie_2

Went to cancel BT Broadband to change to an unlimited supplier for the same price.
I was speaking to BT and he said that as I had been a BT customer for 20+ years he could lower my monthly payment by £4 a month plus give me unlimited Broadband .
3 months later I get an email from BT saying that my useage was over 5 MB and I would have to pay the extra.
I phoned BT and they said that they would check the call and get back to me.
They rang me next day saying that "surprise,surprise" they couldnt find the recording of one of their staff saying that I could have unlimited broadband.
I said surely if you are in the wrong they could give it to me as it was their error but she said no .
Thing is that they have mis-sold me the broadband , can they get away with this or should I get a refund for them telling me porkies?

uncletupelo

eastie wrote: »

Went to cancel BT Broadband to change to an unlimited supplier for the same price.
I was speaking to BT and he said that as I had been a BT customer for 20+ years he could lower my monthly payment by £4 a month plus give me unlimited Broadband .
3 months later I get an email from BT saying that my useage was over 5 MB and I would have to pay the extra.
I phoned BT and they said that they would check the call and get back to me.
They rang me next day saying that "surprise,surprise" they couldnt find the recording of one of their staff saying that I could have unlimited broadband.
I said surely if you are in the wrong they could give it to me as it was their error but she said no .
Thing is that they have mis-sold me the broadband , can they get away with this or should I get a refund for them telling me porkies?

Unless you have something in writing, with no hidden clauses, then they have you I'm afraid. Right now it's your word only. Are you in contract then by accepting the deal? I'm also assuming you mean GB rather than MB? The package your on regards 5GB as excessive?? I hope you get away from BT, that is truely appaling. I'm on a £19.99, fixed 2MB, connection (my telephone line is to unstable to support the Max product) and I have a 30GB/300GB peak/off peak package. I hasten to say I am not with BT...nor would I ever go with them.

scubajon72

Don't be fooled like I was with the "Up to 18Mb" slogan. It sounded great for £10 per month unlimited. Unless you live in a semi attached to the telephone exchange you won't get anything like that. The most you can get if you live away from it is about 4Mb and that will vary, usually down! Even then, the phone line will probably not take that speed all the time. They do not, of course, tell you that in the adverts. You will experience outages on a regular basis. I have had to reboot my modem 20+ times in a day many times since I had Sky Broadband. When you try to get help from cutomers services...forget it! I had thought NTL were the worst customer service I had ever dealt with, but be assured they are super compared with Sky. I wish I had never fallen for Sky Broadband and having had it for nearly 7 months I am looking for another IP. Out of that 7 months I estimate I have had 5 months service...if I'm lucky. I need unlimited so the choice is small depending on the area so if anyone has any advice on it in NG19 I would be grateful for any help. Scubajon

fluffycustard

Hi.
First post to this site, so i hope this question is on topic.
My circumstances are about to change and I am looking for the cheapest option that will give me a phone line and broadband.
I tried various googlings, and eventually settled on "pay as you go broadband" which came up with some options, including:
http://www.bulldogbroadband.com/residential/products/bulldogline/index.asp

If my reading of the terms etc is correct, this would cost me £10.50 per month for my line rental, plus, 1p per minute at the week ends for up to 8Mbs download speed.
Assuming a realife down load speed of 4Mbs, downloading 10Gb data at the w/e would take about 6hours, costing around £3.60. On the downside, you pay according to how long you are on line.

So. The question is, is this a better deal than going with, for example, Tiscali?

Any thoughts?

Richard.

fluffycustard

coachwise wrote: »

I have a freeserve.co.uk email address with wanadoo and what deters me from switching is having to change email address.I have recently converted to run this email address on mozilla thunderbird.Is there a way I can move from wanadoo and keep the same email address. I have received different advice from ISP's.
Can anyone help,please.:j

Hi.
I'm currently with Madasafish, and used to have a dial up account with freeserve.co.uk. My freeserve email address is still active, however, because I never dial into freeserve, so every 219 days the account is frozen. However, it is very simple to reactivate it online.
This page may give you the information you need to reassure you:
http://help.orange.co.uk/documentDisplay.do?gotoLink=0&docType=1006&contextId=41:0.0&clusterName=DefaultCluster&contentId=2ecbae7a-9aec-4ae5-9071-57c63decdb03&responseId=7fc004a3f2245237:100ebec:113a1f0b569:-2bf7&groupId=1&answerGroup=0&score=-1&page=http://ESERVER_0b7004e5-620e-4713-ac26-4e4c5a993b40.xhtml&result=6&excerpt=KB194+why+might+I+want+to+retrieve+a+dial-up+account?&resultType=5002#http%3A%2F%2FESERVER_0b7004e5-620e-4713-ac26-4e4c5a993b40.xhtml

coachwise

thanks fluffycustard but do I take it you no longer use your freeserve address for day to day emailing?

fluffycustard

coachwise wrote: »

thanks fluffycustard but do I take it you no longer use your freeserve address for day to day emailing?

Hi.

You shouldnt have a problem. Freeserve mail can be read and sent using any browser as it is available as webmail. To read or write emails, go to the freeserve webpage (https://www.orange.co.uk) and log in using your freeserve username and password. You will then be taken to the orange webmail page.
In my case, emails sent from webmail appear to come from member@mydomain.fsnet.co.uk, where mydomain is whatever I set up with freeserve. I'm not sure if it is possible to change 'member' to your actual name.
I don't really use my freeserve account anymore, but still receive messages sent to it - these are actually downloaded by my mail application, but if I wanted to send an email from my freeserve account it is very simple using a browser and the orange webmail.

Hope this helps.

Richard.

wakandem

If you are migrating then supanet will do £10 a month. I used them and they were quite good, service not bad either. They arn't very good if you want to leave them though. Wouldn't give me the correct MAC so had to wait 4 weeks. However worth a comparison

http://www.supanet.com/broadband/newtobroadband/