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Am i being over the top of would you complain about this?

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Comments

  • Top_Girl
    Top_Girl Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can I borrow a trolley then?

    We don't have those either, sunbeam.

    Do you have any more pointless attempts at jibes or have you run out?
  • Just invest in one of those mimic pound coins and keep it on your keyring.
    DEBTFREE AND PROUD!!
  • I used to be trolley depot technician and a pregnant lady stole all 59 1/2 of my trolleys.

    I was never the same after that day :(
  • Top_Girl wrote: »
    I love a 'good' snark on a forum, me.

    You know, when they're clearly damaged, maybe a pregnant woman has stolen a trolley from them before or maybe they just have nothing better to do because they're naturally obnoxious.

    It is a customer service issue. Not even being directed to a cashpoint and offered a trolley token or change at customer services is appalling customer service, whether she was pregnant or not. Fact.

    Perhaps they assume their customers don't require spoonfeeding. Clearly some of them do.
  • Top_Girl
    Top_Girl Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Skintski wrote: »
    Perhaps they assume their customers don't require spoonfeeding. Clearly some of them do.


    Absolutely some customers do. Some simply forget like the OP and need a bit of support, some don't know the area and don't know they need a pound or where the cashpoints are, some have additional needs.

    But to hell in a handcart with them, yeah?
  • Top_Girl
    Top_Girl Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I used to be trolley depot technician and a pregnant lady stole all 59 1/2 of my trolleys.

    I was never the same after that day :(

    It's pretty obvious it's been a downward spiral for you, to be honest.

    I hope things get better soon *hugs*
  • Top_Girl wrote: »
    It's pretty obvious it's been a downward spiral for you, to be honest.

    I hope things get better soon *hugs*

    Thank you for your support.

    Happy birthday. :bdaycake:
  • Top_Girl wrote: »
    Absolutely some customers do. Some simply forget like the OP and need a bit of support, some don't know the area and don't know they need a pound or where the cashpoints are, some have additional needs.

    But to hell in a handcart with them, yeah?

    But the OP knew she needed a pound and was obviously at her local shop since not many people drive miles to do a £100+ shop at a supermarket. I think very large mountains are being made out of very small molehills on this one.
  • Top_Girl wrote: »
    It is a customer service issue. Not even being directed to a cashpoint and offered a trolley token or change at customer services is appalling customer service, whether she was pregnant or not. Fact.



    "Excuse me I haven't got a pound for the trolley"
    "Cash points thata way"

    Mind readers as well as helpful.
    Top notch customer service skills :T
  • Top_Girl
    Top_Girl Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thank you for your support.

    Happy birthday. :bdaycake:

    Any time, flower.

    It's not my birthday though, but that's sweet.

    Much love.
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