tescos refuse to sell an item i had in my trolley

Anthillmob

a packet of sugar puffs to be precise.

they wouldnt scan and kept coming up as 'item unknown', the supervisor came, took them away and told us they werent for sale.

!!!!!! were they doing on the shelf then?

didnt think to complain as i was doing goldfish impressions. would you complain?

djl

that sounds stupid i would speak to customer services or the store manager

woohoo_postingid

If they don't want your money, spend it elsewhere - probably can be bought cheaper elsewhere anyway

Voyager2002

How strange!

I assume that the bar-code had been damaged and would not scan, but normally they can then enter details of the product manually.

My guess is that it was not theirs, not something that they stock, and someone who had bought it somewhere else had left it their.

rdwarr

Voyager2002 wrote: »

My guess is that it was not theirs, not something that they stock, and someone who had bought it somewhere else had left it their.

I'd go along with that. Used to be a prank when we were students.

TAG

Start shopping at Asda.

9 times out of 10 if something won't scan they just give it you anyway. Got a free pizza on Monday.:D

IvanOpinion

It all boils down that a shop does not have to sell you anything. If it doesn't scan and they can not determine the price then how much would you be willing to pay .. if for example they said 'we do not know the price but we will charge you £2.50' would you be happy?

Just one of those things

Ivan

ceebeeby

Would have been more funny if you'd started jumping up and down with both feet at the check-out and wailing "Give meeeee baaaack my shhhhuggggaaaar puuuuuufs" and pretending to cry and making a really big scene .... I'd have paid to see it (but not if I had the kids with me!!!) - I'd bet they'd have given them to you!!

thepuppetking

that would be funny.

i recently got something free in focus because the bored lad behind the till couldn't be bothered to look for the bar code in his little folder.

taxiphil

Voyager2002 wrote: »

My guess is that it was not theirs, not something that they stock, and someone who had bought it somewhere else had left it their.

rdwarr wrote: »

I'd go along with that. Used to be a prank when we were students.

Seriously??? Strangest prank I've ever heard of.

"I'm bored today. Let's go and buy a box of cereal in one supermarket, then put it on the shelf in another supermarket. The resulting chaos when the item doesn't scan at the till will be hilarious."

Does the perpetrator hang around by the till all day so they can witness their moment of glory?

Anthillmob

Voyager2002 wrote: »

How strange!

I assume that the bar-code had been damaged and would not scan, but normally they can then enter details of the product manually.

My guess is that it was not theirs, not something that they stock, and someone who had bought it somewhere else had left it their.

there was a shelf full of them. when she said it wasnt for sale she meant the whole lot as well, sorry i didnt make that clear last night. i can only assume they have to be coded or something before they are put on the shelf and hadnt been.