FAQ's to flight delay compensation queries

Scottish13

Hi, was wondering if could claim compensation for delayed flight due to 1st officer being ill?Were due to leave at 10.45am delayed till 1900!were given 15euro voucher per passenger but due to prices at airport in menorca not enough. thomson between menorca and newcastle .

romanby1

Scottish13 wrote: »

Hi, was wondering if could claim compensation for delayed flight due to 1st officer being ill?Were due to leave at 10.45am delayed till 1900!were given 15euro voucher per passenger but due to prices at airport in menorca not enough. thomson between menorca and newcastle .

Most definitely, this is not an EC. Staff go sick on a daily basis.

mollymol

I was on this flight as well Scottish13 and was just going to post the same query. There were 6 of us travelling including my 5 year old and 2 year old so do I put in a claim for us all in one letter as we booked as 2 separate parties?

furiber

Hey i had a flight with Air France back in 2011, it was from Heathrow via paris to Sao Paulo.

The first flight was delayed and lost the second one (from Paris), resulting in my taking another flight and being in destination over 10 hours late.

I made a claim with the airline, yet all they did back then was offering me a £75 voucher. Also i wasn't given anything by Air France during my wait in Paris. Also my suitcase was delayed over 4 days with my suit for the weeding i was attending.

Sounds after reading the article in MSE that i've got a solid case for the €600, however i want to know which way to proceed in my case. Should i just reach our to the airline via their web form or should i rather send them a letter using the template provided in the site?

Thanks in advance.

Caz3121

try the Air France/KLM thread and start with the FAQs on the first page

DonnaKebab

derekbr wrote: »

I have a delayed flight that I had booked, and paid, via Continental. The actual flight was operated by Virgin.

Who is liable pleas - Continental (now United) or Virgin. United are saying I should claim to Virgin - is that the correct situation please??

Hi derekbr
How did you get in touch with [FONT=Arial, sans-serif]Continental ? Did you do it through their website, fax or phone? [/FONT]
I have done it through the web site but have received an email saying "A ticket number beginning with 016 or 005 is required to complete your
request" and not sure where to look for it, or have I done it wrong?

holl3

Hi,

Don't know if this is in the right place to post

We travelled to Majorca with my travel sept 2007 and were delayed 9 hours! There were 6 passengers. My travel didn't go bust but were bought out?? Can I claim? Thanks

111KAB

holl3 wrote: »

Hi,

Don't know if this is in the right place to post

We travelled to Majorca with my travel sept 2007 and were delayed 9 hours! There were 6 passengers. My travel didn't go bust but were bought out?? Can I claim? Thanks

Yes but you need to be quick!

holl3

Thank you 111kab does anybody know who I would send a my travel clam too now please?

Thank you

Caz3121

Thomas Cook, try the dedicated Thomas Cook thread for details, you will only have a few weeks to start court proceedings and need to give them an opportunity to respond before you do