Eon energy reviews: Give your feedback

Former_E.ON_Company_Representative:_Malc

Saddler1975 wrote: »

As others I am on the V19 tariff and will be entering the 49 day window tomorrow and there's not much chance of me staying with Eon, coop or flow continue to pop up as the best tariffs just undecided which one is best (much of a muchness).

Morning Saddler1975 and sorry to lose you.

As you're now inside the Price Protection window, we'll keep you on the cheaper prices whilst a change of supplier goes through. Exit fees also don't apply once inside the window. It's open 49 calendar days before a tariff ends until 20 working days after and, provided the new supplier contacts us within this time, we'll make sure price protection applies.

Malc

elisebutt65

Sorry Eon, but you've also lost us to Co-Op. might have moved to V21, but you took the Rewards off, which was the last straw.

Think you've shot yourselves in the foot with this tariff.

And I've been a loyal (probably stupid) customer since 2001.

Nellybee

Im also off was on v19 but to put up almost £200 is unbelievable .I wouldn't mind a couple of quid increase but thats a no go. So i am off to pastures new .:mad:

Maureen43

I'm another customer on the V19 tariff who has just been emailed with the offer of V21, which isn't at all attractive.

What's the Co-op tariff that others have found? This does not come up for me on the price comparisons.

Malc from EON - I'm in receipt of the warm home discount. What happens to that if I move supplier?

elisebutt65

It was the top result on compare the market £849/year saving me £161 over v21. Fixed until March 18. Bye bye eon

Maureen43

Thanks. I'll go and have a look at that one.

But surely it makes sense to switch much nearer 3rd Feb so as to keep the good rate for as long as possible?

MABLE

Its with great sadness that my final days with E.on are drawing to a close.
I know the excellent service we receive from their reps on this site and their online account facilities are brilliant but in the end it was a choice of paying about £150 a year more or going elsewhere. I have managed to get a 2 year fix but if E.on comes up with some tempting deals then I would definitely return. During my time with them they have been superb and a shining example on how a company should treat its customers.

FOREVER21

MABLE wrote: »

Its with great sadness that my final days with E.on are drawing to a close.
I know the excellent service we receive from their reps on this site and their online account facilities are brilliant but in the end it was a choice of paying about £150 a year more or going elsewhere. I have managed to get a 2 year fix but if E.on comes up with some tempting deals then I would definitely return. During my time with them they have been superb and a shining example on how a company should treat its customers.

Yes I agree with most of what you say, I too will be bidding E-on farewell unless they produce a better deal than what they have at present for me during Jan/Feb.

I must disagree however with your last comment didn't they introduce their latest best deal, and then limit it to new customers only, whilst you were with them? Not a shining example of how a company should treat its customers in my view.

Saddler1975

E.ON_Company_Representative:_Malc wrote: »

Morning Saddler1975 and sorry to lose you.

As you're now inside the Price Protection window, we'll keep you on the cheaper prices whilst a change of supplier goes through. Exit fees also don't apply once inside the window. It's open 49 calendar days before a tariff ends until 20 working days after and, provided the new supplier contacts us within this time, we'll make sure price protection applies.

Malc

Hi Malc, I too am sad to be leaving Eon especially after having such a good tariff in the V19 but the V21 is just nowhere near good enough along with the loss of incentives.


Lets hope my switch goes through smoothly.

molley

elisebutt65 wrote: »

It was the top result on compare the market £849/year saving me £161 over v21. Fixed until March 18. Bye bye eon

I was paying £83 with Eon and even got a £50 credit 6 weeks ago. The new rates presented are £112 or £116 which are unacceptable .
uSwitch suggested Bulb and moneysupermarket.com suggested others including Green Star Energy ..The latter has early exit fees ( £30 x 2) but is a lot cheaper than Eon
Eon is really biting off the hand it feeds it and with no obvious justification for the hike in prices .