» »

Flight delay and cancellation compensation, Easyjet ONLY - Page 3

New Post Advanced Search

Coronavirus: The latest from MSE


The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: NEW MSE Coronavirus Guides

NEWSFLASH
FOREIGN OFFICE TRAVEL ADVICE * FURLOUGH UPDATE * MORTGAGE LENDING

Flight delay and cancellation compensation, Easyjet ONLY

edited 1 July 2014 at 4:00PM in Flight Delay Compensation
3.9K replies 634.7K views
13567394

Replies

  • VaubanVauban Forumite
    4.7K posts
    ✭✭✭✭
    "...your EUC claim has been sanctioned...." Is what they said.

    That's a bit of an odd thing to write, but perhaps you can post the paragraph in which this half-sentence fits, and colleagues can offer you advice?
  • Yeah, I've not seen them use three dots before, and four dots after, either :cool:
  • edited 28 January 2013 at 10:03AM
    richardwrichardw Forumite
    19.3K posts
    Part of the Furniture 10,000 Posts
    ✭✭✭✭✭
    edited 28 January 2013 at 10:03AM
    .........please delete.
    Posts are not advice and must not be relied upon.
  • vodvod Forumite
    21 posts
    Hi, I applied to Easyjet for compensation for a delayed flight under the new EU rulings in early December. I filled in the template letter which states I require a reply within 14 days. They'll now have had the letter for 5-6 weeks and I've not heard a peep from them.

    Has anyone else had to wait a while to hear back?
  • vodvod Forumite
    21 posts
    The letter quoted this "I look forward to a full response to this letter within 14 days. If I do not receive a satisfactory response I intend to pursue my complaint further, which could mean taking it to court."

    However, given that I wrote before the Christmas holidays and have seen on here that it was taking airlines longer to respond because so many people were contacting them, I didn't chase as quickly as I usually would.

    I've now emailed them and have asked them to respond within five days.

    It would be helpful to know how long others have had to wait and when you heard anything back. thanks
  • I have been fobbed off BY EJ after countless emails/letters to them concerning a 10 hour delay. According to EJ, the delay was due to a technical issue with the aircraft, which they claim to be 'EC'
    I have sent both the template letters but get the same response. I contacted the CAA who tell me they can't help because the flight was from another EU country (bulgaria) This, even though the delay was caused by the technical issue at Gatwick on it's way to Bulgaria. They advised me to contact the Bulgarian authorities. This I did, but they seem unaware of recent court rulings and could only suggest that I 'contact my lawer'.
    Does anyone know where I should go with this now?
  • richardwrichardw Forumite
    19.3K posts
    Part of the Furniture 10,000 Posts
    ✭✭✭✭✭
    Do you have legal expenses cover with an insurance policy or premium bank account?
    Posts are not advice and must not be relied upon.
  • I don't think I do Richard, these are the things I usually ask to get removed to save a few quid :-)
  • richardwrichardw Forumite
    19.3K posts
    Part of the Furniture 10,000 Posts
    ✭✭✭✭✭
    If you don't want to do a small claim yourself consider http://www.easyflightclaims.com/

    Are you resident in Cornwall?
    Posts are not advice and must not be relied upon.
  • Thanks for the link, I didn't know such a service existed yet! Yes, I am resident in Cornwall...why do you ask?
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support