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Flight delay and cancellation compensation, Easyjet ONLY

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  • Result!










    Dear Leon,
    Thank you for your reply.
    The disruption report for your flight has been updated.
    It shows your flight was delayed due to a technical issue with the aircraft and has been classed as a non extraordinary circumstance.
    As such you are entitled to compensation under EC261/2004.
    The amount of compensation for your flight length of 1430km is set at 250.00 EUR.
    In order to pay this compensation to you we require written confirmation of the last 4 digits of a card you'd like this paid to. The quickest and easiest card to confirm is the card used to make the booking. If you confirm a different card please also include a contact number to call you between 8am and 8pm UK time to complete your payment over the phone.
    Your claim reference is *************.
    I look forward to your reply and completing your compensation payment as soon as possible.

    Regards,
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Leon_82 wrote: »
    Result!










    Dear Leon,
    Thank you for your reply.
    The disruption report for your flight has been updated.
    It shows your flight was delayed due to a technical issue with the aircraft and has been classed as a non extraordinary circumstance.
    As such you are entitled to compensation under EC261/2004.
    The amount of compensation for your flight length of 1430km is set at 250.00 EUR.
    In order to pay this compensation to you we require written confirmation of the last 4 digits of a card you'd like this paid to. The quickest and easiest card to confirm is the card used to make the booking. If you confirm a different card please also include a contact number to call you between 8am and 8pm UK time to complete your payment over the phone.
    Your claim reference is *************.
    I look forward to your reply and completing your compensation payment as soon as possible.

    Regards,

    That's excellent news congrats and well done ~ Merry Christmas
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Leon_82
    Leon_82 Posts: 41 Forumite
    Part of the Furniture
    You too.

    Any idea how long the money takes to come through?

    They said 15-20 days.
  • batman44
    batman44 Posts: 545 Forumite
    This how easy jet treat the passengers, shocking treatment after claiming compensation.

    EasyJet stuns disgruntled passengers demanding compensation by calling their lawyers 'mother*******'

    Read more: http://www.dailymail.co.uk/news/article-2884656/EasyJet-stuns-disgruntled-passengers-demanding-compensation-calling-lawyers-mother-ers.html#ixzz3MjbH6ldr
    Check out Vaubans Flight Delay Guide, you will be glad you did....:):):)
    Thomas Cook Claim - Settled Monarch Claim - Settled
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    It's quite a telling episode.
  • Money come through, really helped out at Xmas.

    Also with the money bought flights to and from Milan, hotel in Milan and a ticket to the Inter Milan match.

    Thank you EasyJet!
  • Will we get any compensation for the delays caused by the Virgin 747 problems at Gatwick yesterday ??? our Flight eventually landed at gatwick 3:41 late
  • Caz3121
    Caz3121 Posts: 15,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Heliphil wrote: »
    Will we get any compensation for the delays caused by the Virgin 747 problems at Gatwick yesterday ??? our Flight eventually landed at gatwick 3:41 late

    I assume you were on an Easyjet flight and I would fully expect that they will state that the closure of the airport was not within their control so no compensation is due from them. A fact that is true
  • Hi :-)

    We were on a flight from Newcastle to Gatwick on Sunday and were delayed by over 4 hrs. We were told by check-in staff and reps at airport that delay was due to baggage handling problems/ and that our plane had been diverted to Liverpool to drop bags off. When we eventually took off, the pilot twice apologised for the late take off due to fog at Gatwick!! Then this morning - an email from easyjet apologising for low visibility causing the delay.

    Just about to complain but any advice welcomed :-)
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Just about to complain but any advice welcomed :-)


    Read Vauban's guide, check flightstats etc to see if fog was a problem and affected YOUR flight so you are armed with actual position before you complain/claim.
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