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Flight delay and cancellation compensation, Easyjet ONLY

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  • Kidson
    Kidson Posts: 36 Forumite
    Kidson wrote: »
    Unable find any reference to meteorological conditions in
    Reg 261/2004 - please direct me to the reference

    Many thanks

    Now found - thank you
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Kidson wrote: »
    Now found - thank you

    Hi Kidson,

    Can you post the link or the text here to help others?

    Cheers,

    NoviceAngel
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Hi Kidson,

    Can you post the link or the text here to help others?

    Cheers,

    NoviceAngel

    It's in preamble (14) of EU261/2004
    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:EN:HTML

    (14) As under the Montreal Convention, obligations on operating air carriers should be limited or excluded in cases where an event has been caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken. Such circumstances may, in particular, occur in cases of political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes that affect the operation of an operating air carrier.
    The above is just my opinon - which counts for nowt! You must make up your own mind.
  • Kidson
    Kidson Posts: 36 Forumite
    Quote: From David_e Post 776

    Originally Posted by Biggles viewpost.gif
    I know, but I had read that they said they hadn't accepted the court decision as binding at the time and wondered whether anyone had experience of claiming from them since then.

    I am referring to the legislation, not a court decision. The law says weather can be a significant factor in relation to a particular flight. It seems reasonable to interpret this as meaning weather problems on a previous flight can't be. As you will be aware, there is currently no binding UK case law on the whole issue of flight delay compensation so your best bet, in my view, is to stick with the primary legislation.

    (If it's an EU decision, it will be binding. If it's a non-UK european counry decision, it won't be.)

    Found this to be very interesting and informative and supports the court case of Frederique Jager, 31, after her flight from Gatwick to Nice in 2012 landed three hours and 12 minutes behind schedule, citing bad weather.

    "Frederique Jager won her claim for £210 against Easyjet in a County Court hearing in Macclesfield this month. Her flight from Gatwick to Nice was delayed for over 3 hours because bad weather earlier in the day had created a delay for the particular aircraft to be used for the Gatwick to Nice flight - neither airport had been affected by the bad weather. The Judge ruled that an earlier delay did not give Easyjet the right to deny compensation because of an extraordinary circumstance. However the judgement does not create precedent.”
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Interesting information, Mark2spark discussed this very issue some time ago and it's interesting to read his thoughts on the matter http://forums.moneysavingexpert.com/showpost.php?p=59429463&postcount=580
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Kidson
    Kidson Posts: 36 Forumite
    Many thanks for referring me to Mark2spark's comments in blog number 580

    I am interested as a friend of mine was delayed by 5 hrs at his destination following a delay which occured with the same aircraft earlier that day which was diverted on a different route due to adverse weather conditions at another airport.

    The inclement weather played no part with the aircraft at the airports relating to his flight where conditions were good at both airports
  • David_e wrote: »
    That could not be further from the truth. But when it does happen, it's a great result!

    Just to update, although my claim was awarded back at the end of September I finally received £409 compensation for my delay. Easyjets refund procedure is ridiculous. Sent them card details on at least 6 seperate occasions by email and registered post but payments to cards kept declining on their systems. So 9 weeks later I have finally had the money refunded back to the very first card number I sent them!
  • Easyjet have recently offered us compensation for 2 passengers, for our 6 hr delay domestic flight. However, my infant daughter was also travelling with us, making it a party of 3.

    Am I eligible to compensation for her travelling as an infant under the age of 2?
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    ladylummer wrote: »
    Easyjet have recently offered us compensation for 2 passengers, for our 6 hr delay domestic flight. However, my infant daughter was also travelling with us, making it a party of 3.

    Am I eligible to compensation for her travelling as an infant under the age of 2?

    If you paid (any amount) and not subject to a preferential fare not generally available to other members of the public then YES.
  • Easyjet have just responded with the following:-

    Please note that EU compensation is only payable for passengers who paid full price for their seats, this means that infants sitting on lap don't qualify for this

    Is this correct??
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