Flight delay and cancellation compensation, Jet2.com ONLY

JPears

Go get some sleep
:beer:

Jet2fan

"Killing 2 Birds with one EU Regulation ..."

That's all i got folks.

For your information.

http://www.guardian.co.uk/money/2013/jun/15/airline-compensation-delayed-passengers

JPears

Jet2fan wrote: »

... and if Jet2's solicitor turns up with a fancy briefcase / stack of legal papers and then starts quoting EU legislation verbatim (or his / her interpretation of it !) with various precidents in front of an arbitor / judge who is not fully aware of actual relevant EU laws, then we're gunna be in dickies meadow !

Just a thoight.

John.

Your thought, in my case was correct

JPears

Jet2fan wrote: »

"Killing 2 Birds with one EU Regulation ..."

That's all i got folks.

For your information.

http://www.guardian.co.uk/money/2013/jun/15/airline-compensation-delayed-passengers

Bazinga!!

AYarwood

Well guys if you remember I had a problem in 2010 with a manchester to alicante flight delayed 7 hrs. I wrote last week and have surprisingly got a reply already.
No surprise though - its a fob off. Jet 2 reckon that as it was over 2 years ago I am out of time, they say " all claims of this nature must be made no later than 2 years from the date of the incident according to English Law " Now I know my law is a little rusty, but even I know that's wrong! And I first claimed in 2010 anyway but was told to wait until sturgeon by the CAA!

Still at least I got a reply!

Round 2 -Ding Ding:o

Mark2spark

Don't waste time on the rounds. NBA right now, then court.

Jet2fan

A few words :
Mark2 spark, IMHO you are offering duff advice... when you say “just bang out an NBA” / “fill in an MCOL” as quickly as possible” etc. in the case of Jet 2.
This may work well in the cases of BA, Thompson etc. Who just seem to be rolling over and paying out at the first whiff of a court date or appearance. Jet 2 are not.
And unless you are ready to go “the full distance “ and fight with the same amount of tenacity and amount of resources as Jet 2, then like our good friend JPears, you could be on a hiding to nothing.
Remember, these guys (JET 2) seem to be going as far as throwing money / time and resources at each particular claim and seem to be breaking down each particular claim to it’s specific individual details.
If they are saying” a part broke on their aircraft”, say a hydraulic hose, Jet 2 are going as far as getting the technical specs for the particular hose, the failure rates for each particular part, the life expectancy for each particular failed part / industry experts / stress analysis for each part. etc. etc.
If they can prove that (for example) that particular hose should last 25 years and that the one on your flight broke at 5 years, then they are saying “extraordinary circumstance”
Forget Wallatin, when they (and their) highly paid experts stand in front of a judge and argue the minute details. The judge just ain’t taking things into account things like.... They should have an aircraft on standby or the whole picture.
To me the whole idea of 261/2004 by the EU is to combat the low cost airline model of ringing out every cent of profit of the travelling public to the detriment of some passengers, I.e as there is no slack in the system some passengers will inevitably “fall through the net” and be treated very poorly suffering excessive delays due to there being no room in the business model to account for breakdowns or “extraordinary events” , whilst also combating the problem of delays and their knock on effects.
For most, people will get a cheap flight to a destination and all will be tickety-boo, yet when it goes wrong, it can often go wrong BIGTIME with airlines not having to compensate in anyway.
By just firing of MCOL’s for each and every claim in this instance does not seem to me to be a very good idea and it seems to me to be a case of the right tool for the right job.
The frustrating thing is that Jet2 are getting away with it. (for the time being)
JPears tried one way and for him it did not work, now others (inc myself) are trying the No Win / No Fee way and we shall see what happens to ourselves (fingers crossed that B*tt & Co know what they are doing).
We are all pioneers with regards this 261 / 2004 case, I believe Jet 2 WILL be brought to book and that it is just a case of time and how.

stavros42

Jet2fan wrote: »

A few words :
Mark2 spark, IMHO you are offering duff advice... when you say “just bang out an NBA” / “fill in an MCOL” as quickly as possible” etc. in the case of Jet 2.
This may work well in the cases of BA, Thompson etc. Who just seem to be rolling over and paying out at the first whiff of a court date or appearance. Jet 2 are not.
And unless you are ready to go “the full distance “ and fight with the same amount of tenacity and amount of resources as Jet 2, then like our good friend JPears, you could be on a hiding to nothing.
Remember, these guys (JET 2) seem to be going as far as throwing money / time and resources at each particular claim and seem to be breaking down each particular claim to it’s specific individual details.
If they are saying” a part broke on their aircraft”, say a hydraulic hose, Jet 2 are going as far as getting the technical specs for the particular hose, the failure rates for each particular part, the life expectancy for each particular failed part / industry experts / stress analysis for each part. etc. etc.
If they can prove that (for example) that particular hose should last 25 years and that the one on your flight broke at 5 years, then they are saying “extraordinary circumstance”
Forget Wallatin, when they (and their) highly paid experts stand in front of a judge and argue the minute details. The judge just ain’t taking things into account things like.... They should have an aircraft on standby or the whole picture.
To me the whole idea of 261/2004 by the EU is to combat the low cost airline model of ringing out every cent of profit of the travelling public to the detriment of some passengers, I.e as there is no slack in the system some passengers will inevitably “fall through the net” and be treated very poorly suffering excessive delays due to there being no room in the business model to account for breakdowns or “extraordinary events” , whilst also combating the problem of delays and their knock on effects.
For most, people will get a cheap flight to a destination and all will be tickety-boo, yet when it goes wrong, it can often go wrong BIGTIME with airlines not having to compensate in anyway.
By just firing of MCOL’s for each and every claim in this instance does not seem to me to be a very good idea and it seems to me to be a case of the right tool for the right job.
The frustrating thing is that Jet2 are getting away with it. (for the time being)
JPears tried one way and for him it did not work, now others (inc myself) are trying the No Win / No Fee way and we shall see what happens to ourselves (fingers crossed that B*tt & Co know what they are doing).
We are all pioneers with regards this 261 / 2004 case, I believe Jet 2 WILL be brought to book and that it is just a case of time and how.

Jet2 will be brought to book but only on an individual basis whether you do it yourself or NWNF because the small claims courts do not set precedents. I myself would not be put off only by 1 reverse( by the way in my opinion and others including legal opinion the judge erred in law). So if you do have a case in which you think you can win go for it.

Vauban

Jet2fan wrote: »

A few words :
Mark2 spark, IMHO you are offering duff advice... when you say “just bang out an NBA” / “fill in an MCOL” as quickly as possible” etc. in the case of Jet 2.
This may work well in the cases of BA, Thompson etc. Who just seem to be rolling over and paying out at the first whiff of a court date or appearance. Jet 2 are not.
And unless you are ready to go “the full distance “ and fight with the same amount of tenacity and amount of resources as Jet 2, then like our good friend JPears, you could be on a hiding to nothing.
Remember, these guys (JET 2) seem to be going as far as throwing money / time and resources at each particular claim and seem to be breaking down each particular claim to it’s specific individual details.
If they are saying” a part broke on their aircraft”, say a hydraulic hose, Jet 2 are going as far as getting the technical specs for the particular hose, the failure rates for each particular part, the life expectancy for each particular failed part / industry experts / stress analysis for each part. etc. etc.
If they can prove that (for example) that particular hose should last 25 years and that the one on your flight broke at 5 years, then they are saying “extraordinary circumstance”
Forget Wallatin, when they (and their) highly paid experts stand in front of a judge and argue the minute details. The judge just ain’t taking things into account things like.... They should have an aircraft on standby or the whole picture.
To me the whole idea of 261/2004 by the EU is to combat the low cost airline model of ringing out every cent of profit of the travelling public to the detriment of some passengers, I.e as there is no slack in the system some passengers will inevitably “fall through the net” and be treated very poorly suffering excessive delays due to there being no room in the business model to account for breakdowns or “extraordinary events” , whilst also combating the problem of delays and their knock on effects.
For most, people will get a cheap flight to a destination and all will be tickety-boo, yet when it goes wrong, it can often go wrong BIGTIME with airlines not having to compensate in anyway.
By just firing of MCOL’s for each and every claim in this instance does not seem to me to be a very good idea and it seems to me to be a case of the right tool for the right job.
The frustrating thing is that Jet2 are getting away with it. (for the time being)
JPears tried one way and for him it did not work, now others (inc myself) are trying the No Win / No Fee way and we shall see what happens to ourselves (fingers crossed that B*tt & Co know what they are doing).
We are all pioneers with regards this 261 / 2004 case, I believe Jet 2 WILL be brought to book and that it is just a case of time and how.

No doubt Mark2Spark will speak for himself, but let me say that I don't really understand your point, Jet2Fan.

You say that Jet2 will be "brought to book" but how do you imagine that will happen, if people do not take them to court? It is frankly irrelevant whether you do it through a NWNF company or yourself (that's a judgement about whether you have the confidence and capability to put together a case, or whether you're happy to see a third of your award given to another lawyer).

The key point, and the one that I think Mark2Spark, Centipede, and others who've given up significant amounts of personal time to advise folk here, is that the airlines are making you jump through hoops, with correspondence that is dragging out for months and months. And at the end of which they declare your flight suffered "extraordinary circumstances". If you want a pen pal, keep writing: if you want a result, you have to show you are serious.

I was very sorry that JP got the wrong result. But everyone offering advice here has ALWAYS been clear that there are no guarantees and that some judges simply won't know the law, and will interpret it incorrectly. You say "forget Wallentin"; I say, "forget Wallentin at your peril". JP was unlucky with his judge; others will be too. But that's about the judges, rather than Jet2 (you will have seen that others have taken Jet2 to court, and have won).

It is no coincidence that, in our tally of legal victories, the passengers are ahead of the airlines by 22 to 1. That's because the law is on their side, even if occasionally it doesn't play out that way.

Jet2fan

I am not saying “do not take them to court”, I am saying that you are most likely going to lose if you are not prepared to put in the time (considerable) effort (hours and hours of research) and finances (can we really afford industry experts advise). Jet2 can… we cannot.
My point is that Jet2 will (and have proved) to throw money, time and resources in trying to beat us on an individual claim basis.
We do not know how to break down these individual claims as Jet 2 can drip feed us with information about the specifics of each claim. Ie. it took me 2 months to get out of Jet2 that it was a hydraulic leak which caused the delay.
What was the part ? What was the cause of the leak ? What is the failure rate of the part ? What is the maintenance schedule for the part / aircraft ? Where do I get this data ?
I would not even know where to start, but Jet 2 and their lawyers are FULLY clued up and know how to “play the game”
It would take months and hours (hundreds of hours) to find out / analyze / produce graphs / numbers / data / pay for industry experts etc etc.
To do it as an individual claimant, this would be the effort and lengths you would have to go to in trying to beat Jet 2 in this way as this is something Jet 2 are prepared to do !!
And that is what you must be prepared to do when you fire off an MCOL to these guys. Hundreds of hours works and research, this is not something to do likely and advocating this route you are NOT preparing people for the MASSIVE battle that they would face.
As to the answer… I do not know, I am trying another route (B*tt & Co) hoping it will be successful.
If it fails, I’ll try something else.

“It is no coincidence that, in our tally of legal victories, the passengers are ahead of the airlines by 22 to 1. That's because the law is on their side, even if occasionally it doesn't play out that way”…
NOT Jet2, so far I see it as loads of claims / 1 victory and 1 loss.