Flight delay and cancellation compensation, Jet2.com ONLY

111KAB

derek99b wrote: »

Is the CC hearing open to the public?
If so, please can you let us know the Date/Time of hearing.

Not normally allowed although you can ask Judge if he minds someone sitting in with claimant to take notes.

acertree

Jet 2 seems to have rather a lot of unexpected flight safety shortcomings, judging by the large number of the exact same letter they send out!

northwest1965

111KAB wrote: »

YES - either you take them to Court after writing NBA for 100% compensation or you appoint no win no fee firm to achieve around 70% entitlement or you walk away.

Another point to add, for those worried about losing and then having Jet2 claim damages - our solicitor has an insurance policy in place, so we don't have to pay anything.

111KAB

northwest1965 wrote: »

Another point to add, for those worried about losing and then having Jet2 claim damages - our solicitor has an insurance policy in place, so we don't have to pay anything.

What 'damages' could Jet2 claim? Nothing in terms of damages I can see in making a MCOL/Small Claims Court application.

northwest1965

111KAB wrote: »

What 'damages' could Jet2 claim? Nothing in terms of damages I can see in making a MCOL/Small Claims Court application.

OOps I didn't mean damages:o I mean't their costs

supisces18

Im in a similar position to you regarding my flight in june 2010 to Las Palmas which was delayed 26hrs and 28 mins due to a rare seizing of a roller bearing .They didnt havethis bearing on any sites and had to get one from Monarch airlines in Manchester 160 miles away..Then they proceeded to send us all home and return 26 hrs later.The part arrived in Newcastle at 10pm and the plane was fixed.It was then used to fly its duties the next day leaving us slotted in to a spare plane they had 26 hrs later
.Ive been through the safety shortcomings fob off from Jet2.
I filed with MCCC in Northampton .
.Ive had the defence from twobirds solicitors who spent three pages quoting the 2 year timebarr ,locus standi and me proving I turned up on time for the flight in the first place.
Then a few lines about the extraordinary circumstances of this rare technical fault and the fact that they didnt look to another Carrier because it wasnt economically viable.
I have just returned my response to the Courts and to the solicitors yesterday.
Ive enclosed a bundle of exhibits as my evidence and mitigating circumstances.
Ive dismissed time barr because its 6 years in the uk
.Ive dismissed Locus standi because I did originally enquire as to whether my group of 6 passengers needed to make individual cases and was told by JET2 customer services that information could only be given to the Lead passenger ie ME.
I was lucky to find a bank statement covering my holiday period and actually shows a transaction made at Boots in the departure lounge after we checked in the first time.Ive also enclosed a witness statement from one of my group confirming we all got there on time checked in ahead of time and returned the following day to fly.The flight was even delayed 20 minutes second time round!!

Ive quoted the precident of Wallentin Hermann which admirably covers my rare technical fault .It also says that the airline must take reasonable measures by utilising all staff aircraft and finances at their disposal unless it leaves them with INTOLERABLE SACRIFICES
Ive also sent them the data from Planespotters .net covering the ages of Jet2 aircraft and their main competetors Ryanair and Easyjet to show how old their fleet is.The age of our own Plane which was over 22 years at that time
I also pointed out that JET2 owned 11 of my type of aircraft and Monarch only 3.
Yet Monarch have the part but JET 2 donot at any of their sites.
.Ive also enclosed a copy of the Telegraph report relating to the fact that JET2 for the second year running ie 2009 and 2010 were the least punctual airline in the UK.The data was sourced from CAA.
Flightsontime.com also drills data down to the individual airports .In my case Newcastle and it showed that out of 15 Major Airlines JET2 came bottom overall in 2010 and specifically in delays of 3 hours plus.I suggested that given this data and the defence response their Duty of Care was not being taken seriously.
I also enclosed a copy of the Chairmans statement of accounts for 2011 covering our year of flights and it showed significant rise in passengers and profit .So to say they could afford to charter another carrier was untrue.
Ive summed up saying their delay for technical reasons wasnt extraordinary circumstances nor did they use reasonable measures to minimise our delay.
Our loss was intolerable sacrifice as we lost over a day of a 7 day holiday .
They spoilt our holiday .
Im now awaiting the Court deciding whether as Litigant In Person V Solicitors I can have the hearing in my locality.I have agreed Small claims court track and stated no mediation will be considered.
su

JPears

http://www.flightontime.info/scheduled/scheduled.html
Speaks for itself.......

111KAB

supisces18 - great synopsis and the best of luck - you're on a winner :-)

Mark2spark

111KAB wrote: »

Not normally allowed although you can ask Judge if he minds someone sitting in with claimant to take notes.

This person is called a 'McKenzie friend'.

singy2002

Hi,
We experienced delays on our group booking in both directions, the thing i am not sure about is, if i should make separate claims for each flight and if each person needs to claim separately.

We had a group of 18 departing Manchester on the 17th May (333 Minute delay)

Half the group returned on the 20th on time (9 People)

The remaining group stayed on for 4 days (planned) and returned on the 24th with 315 minute delay.

So do i claim as 2 separate incidents as one claim will be for 18 people and the other 9 or do i need to get each person on the booking to claim individually?