Flight delay and cancellation compensation, Jet2.com ONLY

NoviceAngel

Hi PM49,

Welcome to our world of flight delays!

What you need to do is issue a Notice Before Action (NBA)

All the info you need is in Vaubans Excellent Guide, please download and read this. If your claim is as straightforward as it sounds. Jet2 should pay up after receiving the NBA.

Good luck and if you need any further advice after reading the guide, just re-post.

Cheers,

NoviceAngel

legal_magpie

What should have happened is that Jet2 gave everyone a letter on arrival.
Dear Passenger. We are sorry your flight was delayed. Because this was due to a technical fault, you are entitled to compensation. There is no need to claim as we will send the payment to you within 21 days.
Then I woke up.

JPears

legal_magpie wrote: »

What should have happened is that Jet2 gave everyone a letter on arrival.
Dear Passenger. We are sorry your flight was delayed. Because this was due to a technical fault, you are entitled to compensation. There is no need to claim as we will send the payment to you within 21 days.
Then I woke up.

:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:If even a third of that paragraph were done by Jet2, the world would be a happier place...

PM49

NoviceAngel, JPears And Legal Magpie
Thanks indeed for advice and encouragement , next step clear
Great guide and I will be sorting at the weekend
Will keep you posted on progress

Dave45040

Well done Pombear, a great result for you! I (with a party of 6) too were also on the flight and, after having my claim rejected by Jet2, the UK CAA & the Greek CAA, decided to use Bott & CO (about 6 months ago). Having never received any updates from them I called them this week (in light of your victory) and asked them the state of play. They informed me that, now they can see that someone has been successful (presumably you), they will now write to Jet2 and request our settlements. If that was going to be their tact all the way through, I could have done that myself and saved some money on their charges - although I would like to think (or at least hope) that they have done some legal / ground work whilst waiting for your case to be heard.

PomBear

Well, I have no idea what Bott are up to. I’d be inclined to complain as it appears they have done pretty much nothing in your case. Given they charge £25 + 25% of compensation + VAT per claimant, I really don’t think their service, in your case, has been good enough. That is a huge amount of money for a party of six, assuming that they do get a settlement for you. Could you renege on your agreement and DIY it with Jet2 (if you are feeling brave)? I don’t know what their T’s + C’s are so that might not be a possibility. But, as far as I can see, Bott haven’t really kept to their side of the bargain.

Do also be aware that whilst Jet2 did concede confidentiality, their settlement with me was without prejudice and there was no admission of liability. So, technically, they could still go back to Bott and refuse to pay out. The fact they have settled with me, cannot be used in court proceedings.

Tyzap

We know that Bott & Co did have a case listed at Leeds CC, to be heard on the same day as PomBears, and that along with PomBears they seemed to be cancelled before the hearing.

From what Dave45040 says in his post I would presume that J2 have also capitulated on Botts case who will now pursue the rest of the pending cases that were stalled, awaiting the outcome of this case. I don't think they were awaiting the outcome of PomBears case.

Dave45040, I'm sure you will receive your payout soon, also can you edit your post to correct PomBears mis-spelt name.

legal_magpie

!!!!!! bear sounds more interesting

JPears

Reneging on the "contract" would be very difficult - you vs solicitors.
You could be difficult and throw a SAR at Botts immediately, asking for ALL the data/information including any correspondence with any other parties in the form of letters, emails or telephone calls, to allow you to see what they have actually done for their fee.

JPears

legal_magpie wrote: »

!!!!!! bear sounds more interesting

the mind boggles...
Don't "poke" the bear? :rotfl: