Flight delay and cancellation compensation, Jet2.com ONLY

PomBear

Unfortunately not. Couldn’t use MCol as claiming for me, husband and children. Yes, probably should call them. It’s the only letter I’ve sent that hasn’t been on the ‘signed for’ service.

PomBear

Got an answer today. My N1 was returned by the courts. I hadn’t included form N235 (Certificate of Suitability of Litigation Friend). I submitted paper claim for me, husband and two children. Stated, as per on-line guidance (gov.uk website), that I was representing husband in capacity as another claimant, and my children as their llitigation friend. I hadn’t submitted forms N235 as it requests a claim number, which I don’t have as claim has not yet been issued. I assumed I could do this at a later stage, once I had a claim number. Apparently not.

Posted back N1 today with completed N235s (one per child). I left the claim number blank and assume the Court will complete this. Fingers crossed, the Court will now issue and serve the claim. The Court only requested N235s so I hope these will suffice as I am the parent. Technically, however, according to Gov.uk you are supposed to file a certificate of service of N235 on the parent / legal guardian, but that seemed ridiculous as I’d be serving the N235s on myself....

Fingers crossed, I’ve got it right this time. All very irritating and I did wonder whether it would be easier to use Bott&Co, but don’t really want to pay them €600. It’s been difficult to find detailed guidance to follow when using paper and claiming on behalf of your family. The gov.uk website could be clearer. I also checked Citizen’s advice, but this type of claim simply isn’t covered.

legal_magpie

Claims for children are complicated as if there is a settlement it has to be approved by the Court, in theory at least.

Dave45040

Hiya, newbie here!

I was also on LS904 (17th/18th June 2018 Thassalonika - Manchester), travelling with my wife and 2 other couples who I had treated to a holiday to help me celebrate my 50th birthday. Most of the details of my claim have already been mentioned in here (pilot speech, circumstances etc.) so I will not bother repeating them. One of the couples live in Spain, and they missed their flights home the next day, which also resulted in me paying for additional flights for them.

I too had my initial claim rejected by Jet2.com (although they did refund the amount for the 6 meals which were not provided on the flight home). I then submitted a claim to the CAA but, after a couple of weeks, they re-directed me to the Greek CAA as the flight had originated in Greece. This was done on 8th August and after the Greek CAA had submitted my claim to Jet2 - and subsequently sent them a few reminders - I had a reply from them on 7th December saying that they had been told by Jet2 that the delay was caused by 'bad meteorogical conditions (gusty winds)' and they were subsequently closing the case.

Am now thinking that I may as well try to have a legal company (someone Like Bott & co) take it further - after all just under 70% of some compensation is a lot better than 100% of no compensation)!

Tyzap

Hi Dave45040,

As you may have already noticed, there are a number of other claimants here from the two affected flights, and they are at various stages of the claims process.

J2 have taken umbrage due to some claimants questioning their honesty when replying to their claims and, no doubt, the assistance they have received here.

If you want a simple claims process then Botts are the best NWNF solicitor to use IMO, I used them twice. In particular because there is no love lost between J2 and Botts after a series of high profile, acrimonious court cases in which J2 came second.

Good luck with whatever you decide, and do please keep us updated.

legal_magpie

In straightforward cases I would always advise DIY but not everyone has the time or expertise to do it even with help from this site.
Given Jet2’s stringent response, I would be inclined to go through a NWNF solicited such as Botts who have more experience of these cases than anyone. As you say 70% is better than nothing and they will do all the hard work

PomBear

So Jet2’s legal team (they are using and external form) have acknowledged service of my claim. They have stated, in the acknowledgement of service that they do intend to defend the claim in full...

legal_magpie

Of course they have, otherwise you could have entered judgment in default. They now have to file a defence to the claim. If they don’t do it on time (or at all) you can enter judgment although that will be unlikely.
Next step after that is that Court will send you a directions questionnaire which you should complete carefully.

JPears

pombear - keep an eye on the dates for J2 to file defence. If they don't do it on time, file for judgement by default the next day.
It can be overturned if they seek setaside but it more hassle for tehm and they have to show good reason to the judge.

PomBear

I presume they will file a defense on time. The acknowledgment of service has been sent from their external legal representatives, a London-based firm.

It would be interesting to know if they are already fighting this case...