📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay and cancellation compensation, Jet2.com ONLY

Options
1207208210212213384

Comments

  • DWU7
    DWU7 Posts: 3 Newbie
    Yes, up to a limit of £10,000 I believe, the solicitors have all the paper work from 2012, only contacted them about 3 weeks ago and now they are writing to Jet2 with a warning before court proceedings.
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    DWU7 wrote: »
    Yes, up to a limit of £10,000 I believe, the solicitors have all the paper work from 2012, only contacted them about 3 weeks ago and now they are writing to Jet2 with a warning before court proceedings.


    Well that's a new one on me in a couple of years on here, so let us know how you get on.

    I thought legal protection only covered you for advice or if somebody was taking litigation out against you not the other way round.

    You live and learn!

    Cheers,

    NoviceAngel
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • GALPS
    GALPS Posts: 5 Forumite
    sailorbill wrote: »
    Hi


    The recent press coverage regarding the CAA and Jet2 has prompted me to get my backside into action and pursue a claim from last summer.


    Two of us were on flight LS625 EMA/Heraklion on the 4/7/2014. It was initially delayed due to a tech problem and when we became airborne, we were told it had re-occurred which resulted in us flying in circles for a few hours to burn off fuel prior to landing in Manchester and changing planes. We arrived in HER well after the 3 hour delay mark.


    I have read the sticky re FAQ etc and note it says the initial letter or contact should generally be made through the appropriate form generally available on the airlines website. I have trawled Jet2's site and can't find any contact form...do they have one or would an ordinary e-mail/hard copy letter be o.k.?


    Also.. is anyone else actively pursuing this flight delay.


    And finally a thought... as it has been shown on several occasions that Jet2 appear to be deliberately delaying and obstructing claims, even when they have little or no defence, do you experts out there think there would be any merit in chasing them for additional legal costs if I used a firm of solicitors and it could be shown that Jet2 had initially refused a claim when they had no grounds to do so?


    And finally finally ... would it not be possible, via this site , to set up a list of flights/dates that are presently being pursued or where people have been successful ...or is that just too much logistically...


    And well done to all those contributors who have provided so much useful information


    Has anyone had any Joy claiming from Jet2 for the flight below.
    We were transported by 2 coaches from Murcia to
    Alicante. There were 5 of us on the trip and we have persisted with our claim and received 3 compensation refusals so far. The airline gave us a letter at the airport when waiting to depart and it stated the delay was due to a technical problem. What do we have to do to actually receive compensation. Jet2 seem to be just ignoring anything the courts say and are not paying out.
    Booking Reference – 2JYCC7
    Murcia (San Javier) MJV to East Midlands
    Tuesday 10 June 2014
    Flight Number – LS692
    Scheduled departure 1925
    Scheduled arrival 2110
    The flight was cancelled out of Murcia and transferred to depart
    Alicante.
    Final arrival time in East Midlands – 0349 11 June 2014
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    GALPS wrote: »
    Has anyone had any Joy claiming from Jet2 for the flight below... What do we have to do to actually receive compensation. Jet2 seem to be just ignoring anything the courts say and are not paying out.

    You won't be able to piggy back on someone else's success. With Jet2 each claimant needs to take them to court and force them to pay out. Unless you are prepared to do this - or instruct a NWNF solicitor to do it for you (for about 30% of your award) - then you'll need to let it go.
  • GALPS
    GALPS Posts: 5 Forumite
    Vauban wrote: »
    You won't be able to piggy back on someone else's success. With Jet2 each claimant needs to take them to court and force them to pay out. Unless you are prepared to do this - or instruct a NWNF solicitor to do it for you (for about 30% of your award) - then you'll need to let it go.

    I wasn't trying to get a piggy back from anyone. We went as a group, booked as a group so were claiming together as a group.
    The guy dealing with our claim used to work for one of the bigger travel agents so knows what he is doing. Was just wanting to know if anyone had received compensation for this particular flight.
    We will not just "let it go". Whose side are you on ?!!!
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    GALPS wrote: »
    Has anyone had any Joy claiming from Jet2 for the flight below.
    We were transported by 2 coaches from Murcia to
    Alicante. There were 5 of us on the trip and we have persisted with our claim and received 3 compensation refusals so far. The airline gave us a letter at the airport when waiting to depart and it stated the delay was due to a technical problem. What do we have to do to actually receive compensation. Jet2 seem to be just ignoring anything the courts say and are not paying out.
    Booking Reference – 2JYCC7
    Murcia (San Javier) MJV to East Midlands
    Tuesday 10 June 2014
    Flight Number – LS692
    Scheduled departure 1925
    Scheduled arrival 2110
    The flight was cancelled out of Murcia and transferred to depart
    Alicante.
    Final arrival time in East Midlands – 0349 11 June 2014

    This is what Jet2 have just informed the CAA about how they are dealing with delays caused by technical issues.

    2. Are you paying passenger claims for compensation that fall within the scope of the Jet2 v Huzar judgment?

    We are paying claims for compensation where the sole cause of the delay is a technical defect within the scope of the Jet2.com v Huzar judgment. Following the judgment of the Liverpool County Court on 26 February 2015 in the case of Allen v Jet2.com we are not currently issuing new applications to stay proceedings pending the outcome of van der Lans v KLM.

    If, as it appears in your case, Jet2 are not telling the CAA the truth, I suggest you inform the CAA of the reason they are refusing to pay you and your party as a matter of urgency.

    Following that you should follow Vaubans advice. If you decide to DIY you will get lots of assistance here.

    Good luck.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    GALPS wrote: »
    I wasn't trying to get a piggy back from anyone. We went as a group, booked as a group so were claiming together as a group.
    The guy dealing with our claim used to work for one of the bigger travel agents so knows what he is doing. Was just wanting to know if anyone had received compensation for this particular flight.
    We will not just "let it go". Whose side are you on ?!!!

    You were asking if anyone had any success on a flight you're claiming for. Presumably so you can present the airline with the evidence that they have paid out on a previous claim?

    To be clear, I'm not making a comment on the "morality" of piggy-backing on someone else's success - but I am saying that this won't cut any ice with Jet2 (or with most other airlines, generally).
  • supermac9
    supermac9 Posts: 77 Forumite
    Vauban wrote: »
    You were asking if anyone had any success on a flight you're claiming for. Presumably so you can present the airline with the evidence that they have paid out on a previous claim?

    To be clear, I'm not making a comment on the "morality" of piggy-backing on someone else's success - but I am saying that this won't cut any ice with Jet2 (or with most other airlines, generally).

    Nothing cuts any ice with Jet2 apart from legal action, and even then you need to be prepared for a battle!:mad:
  • Lost my case on 2 year limit !!!!!
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Appeal it!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.